Vice President, Operations at Merakey

United States

<p><span>Are you ready to take the next step in your career and lead a team that makes a real impact every day? At Merakey, we put heart and soul into everything we do. We believe that people can and do recover from mental illness—and our mission is to support that recovery by addressing the whole person: mind, body, spirit, and community. The </span><strong><span>Vice President </span><span>Operations</span><span> </span></strong><span><strong>for IDD</strong> </span><span>is a </span><span>hands-on</span><span> position that </span><span>provides</span></span><span><span> leadership and direction for all </span><span>IDD</span><span> service</span><span> strategic</span><span> initiatives as well as current programs and services to ensure that the Division provides the highest quality </span><span>care and </span><span>services to </span><span>the individuals</span><span> we serve</span><span>, in compliance with all client defined regulations and ethical standards for the </span><span>Intellectual and Developmental Disabilities</span><span> industry.</span></p> <p> </p> <p><span><strong>Position Details</strong></span></p> <p> </p> <ul> <li><span>Responsible for ensuring day to day operations in </span><span>IDD</span><span> </span><span>are managed</span><span> efficiently and effectively through </span><span>performance management, </span><span>process design and continuous improvement</span><span>; monitors </span><span>and responds to </span><span>the performance of current programs and service offerings.</span><span> </span></span><span> </span></span></li> </ul> <ul> <li><span>Actively </span><span>parti</span><span>cip</span><span>ates</span><span> in the strategic planning for the division and collaborates</span><span> in the planning and </span><span>development</span><span> of </span><span>division and </span><span>organization policies and </span><span>procedures</span><span>. </span></span><span> </span></span></li> </ul> <ul> <li><span>Manage the monthly and annual financial close/budgeting process and P&amp;L (200 – 500 million) for </span><span>IDD</span><span> division ensuring response and follow-up from operational leaders.</span></span><span> </span></span></li> </ul> <ul> <li><span>Responsible for upholding </span><span>and </span><span>demonstrating</span><span> </span><span>the </span><span>Merakey</span><span> values while </span><span>maintaining</span><span> </span><span>quality, </span><span>compliant</span><span> and </span><span>profitable business operations</span><span>.</span></span><span> </span></span></li> </ul> <ul> <li><span>Responsible for partnering with S</span><span>enior</span><span> Leadership </span><span>to develop</span><span> business goals, communicat</span><span>e</span><span> goals</span><span> and expectations across </span><span>the division and hold</span><span> leadership and</span><span> sites accountable</span><span> for their performance</span><span> through</span><span> </span><span>reviews of operational data</span><span>, performance </span><span>reviews</span><span> and </span><span>corrective action</span><span> where necessary</span><span>.</span><span> </span></span><span> </span></span></li> </ul> <ul> <li><span>Is an active member of the </span><span>IDD</span><span> leadership team, responsible for providing business operation updates on a regular </span><span>cadence</span><span>.</span></span><span> </span></span></li> <li><span><span>Support</span><span>, </span><span>monitor</span><span> </span><span>and respond to </span><span>l</span><span>icensing and regulatory compliance</span><span> for the division</span><span>.</span></span></li> <li><span>Responsible for staying up to date on all </span><span>IDD</span><span> service needs, service delivery trends, service program accreditation and delivery methods in the industry landscape and formulating strategies to </span><span>establish</span><span> performance standards for the division based on such. </span></span><span> </span></span></li> <li><span>Revise/update programs and service offerings to achieve alignment with market needs and expectations and industry programming trends</span><span>.</span></span><span> </span> </span></li> <li><span>Work with regulatory and accreditation organizations to ensure programs and staff who provide </span><span>IDD </span><span>services meet and exceed the requirements for such providers</span><span>.</span></span><span> </span></span></li> <li><span>Actively </span><span>demonstrates</span><span> </span><span>professionalism and ethics through leadership of their staff, division and partnerships with external vendors, clients/patients, and is a brand ambassador for </span><span>Merakey</span><span>.</span></li> <li><span><span><span>Assist </span><span>&amp; make</span><span> decisions in the development of </span><span>new programs</span><span>.</span><span> </span></span><span> </span></span></li> <li><span><span>Manage</span><span> and </span><span>supervise </span><span>Senior Executive Directors and others as</span><span> assigned</span><span> within the</span><span> </span><span>division</span><span>.</span></span><span> </span></span></span></li> <li><span><span><span>Improve existing programs through assurance that </span><span>divisional operation</span><span> team</span><span>s </span><span>are</span><span> </span><span>participating</span><span> in the </span><span>PQI</span><span> process. </span></span><span> </span></span></li> </ul> <p> </p> <p><span><strong>Benefits</strong></span></p> <p> </p> <p><span>Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:</span></p> <ul> <li><span> Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.</span></li> <li><span> Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.</span></li> <li><span> DailyPay -- access your pay when you need it!</span></li> <li><span> On the Goga well-being platform, featuring self-care tools and resources.</span></li> <li><span> Access Care.com for backup childcare, elder care, and household services.</span></li> <li><span> Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).</span></li> <li><span> Tuition reimbursement and educational partnerships.</span></li> <li><span> Employee discounts and savings programs on entertainment, travel, and lifestyle.</span></li> <li><span> Access to Pryor Online Learning for free online personal development classes.</span></li> </ul> <p><span>Learn more about our full benefits package - <a href="https://www.merakey.org/careers/benefits">https://www.merakey.org/careers/benefits</a></span></p> <p> </p> <p><span><strong>About Merakey</strong></span></p> <p><span>Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. <a href="https://youtu.be/MD3KtxmS7qo">Click here to watch a video about Merakey.</a><strong> Merakey strictly follows a zero-tolerance policy for abuse.</strong></span></p> <p><span><strong>Merakey is proud to be an Equal Opportunity Employer! </strong>We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!</span></p> <strong><span>Qualifications</span></strong> <ul> <li><span><span>Master’s degree in social services field of study, business / or health administration</span><span> preferred.</span></span><span> </span></li> </ul> <ul> <li><span><span>10+ years of direct operational experience preferably in Behavioral Health space</span><span> and oversight of large P&amp;L </span></span><span> </span></li> </ul> <ul> <li><span><span>10+ years’ </span><span>experience in </span><span>leading people/teams in a management capacity</span></span><span> </span></li> </ul> <ul> <li><span><span>5+ </span><span>years experience</span><span> in leading Leaders</span></span><span> </span></li> </ul> <ul> <li><span><span>Excellent </span><span>public speaking and </span><span>interpersonal skills.</span></span><span> </span></li> </ul> <ul> <li><span><span>Excellent written communication skills</span></span><span> </span></li> </ul> <ul> <li><span><span>Proven </span><span>strategic planning and budgeting experience</span></span><span> </span></li> </ul> <ul> <li><span><span>Demonstrated experience setting, </span><span>monitoring</span><span> and meeting quarterly and annual goals</span></span><span> </span></li> </ul> <ul> <li><span><span>Problem solving skills</span></span><span> </span></li> </ul>