Technical Enablement Manager at MNTN

United States

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2025.) We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/. We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great. So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth. MNTN's Revenue teams rely on a growing ecosystem of tools to work smarter and move faster. This role ensures those tools become part of how work gets done, not just part of the tech stack. As a Technical Enablement Manager, you'll drive adoption and proficiency across our revenue technology ecosystem. You'll build training for new platforms, deliver ongoing upskilling as tools evolve, partner with RevOps on evaluations and rollouts, and use adoption data to identify and close gaps. When a tool isn't delivering the impact it should, you'll figure out why and help solve it. You'll work closely with RevOps, IT, and the broader Enablement team to help our revenue organization get the most value from the tools that power it. What you'll do Design and deliver training programs for all tools in the Sales and CS stack, including WorkRamp, Highspot, Gong, Salesforce, Claude, OpenAI, and any new platforms as they are added Build and maintain structured onboarding paths for each major platform so new hires reach baseline proficiency before using tools in live situations Create ongoing upskilling content for feature releases, workflow changes, and identified adoption gaps on a continuous cadence Design and run proficiency assessments for critical tools where low utilization has measurable revenue impact Lead the enablement workstream in tool evaluation and RFP processes, assessing training quality, onboarding support, documentation, and change management implications Build internal scorecards for evaluating tools against adoption feasibility, not just feature lists Define and track utilization benchmarks for each tool by role, reporting trends and early warning signals to Sales and CS leadership Partner with RevOps to connect tool utilization data to pipeline and revenue outcomes Maintain active collaboration with RevOps, IT, and People teams on tool access, configuration, and lifecycle management Represent field needs in tool governance conversations and surface emerging tools or AI-assisted workflows to the Enablement team What success looks like Act as the enablement lead for major technology evaluations, ensuring adoption, onboarding, and training considerations shape vendor decisions. Establish utilization reporting across key platforms, giving leaders clear visibility into adoption trends and opportunities for improvement. Build trusted partnerships with RevOps, IT, and technology vendors, becoming a go-to resource on revenue tool adoption. Identify high-impact AI opportunities and help define how AI workflows are introduced and scaled across the revenue organization. Turn utilization data into actionable insights that improve adoption, productivity, and business outcomes. What you'll bring 3+ years in Sales Enablement, Revenue Operations, or technical training supporting go-to-market teams Experience in programmatic advertising, AdTech, or digital media, with understanding of tool workflows in planning, selling, and measurement Proficiency with sales and CS tech stacks, including WorkRamp, Highspot, Gong, and Salesforce Demonstrated ability to drive tool adoption through measurement, gap identification, and iterative improvement Comfort analyzing usage data from multiple platforms to build a consolidated picture of adoption health Experience as a Sales IC, SDR, or CSM in AdTech or programmatic environments is strongly preferred Familiarity with CTV-specific tools or measurement platforms is strongly preferred Experience in tool evaluations or vendor RFPs as an enablement stakeholder is strongly preferred Background in AI-assisted workflow tools, particularly for discovery or prospecting, is strongly preferred MNTN Perks 100% remote within the US Flexible vacation policy Annual vacation allowance for travel related expenses Three-day weekend every month of the year Competitive compensation 100% healthcare coverage 401k plan Flexible Spending Account (FSA) for dependent, medical, and dental care Access to coaching, therapy, and professional development About MNTN Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN. MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue. Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Tarte, Decked, and National University. #LI-Remote