Facilities Coordinator at Mplus
Worldwide
<p>We are looking for a Facilities Coordinator who will be responsible for serving customers by providing service information and resolving issues promptly by phone and email.</p><p><span>If you are looking for international experience within a team that will support your personal and professional development, take a look at this <strong><em><u>opportunity we are offering</u></em></strong><u>:</u></span> </p><ul><li>Answering customers' and coworkers' questions about the project execution issues, making appropriate suggestions to resolve the problem</li><li>Analyzing customer inquiries and determining means of resolution</li><li>Cold-calling potential vendor partners to develop partnerships</li><li>Dispatching vendor partners for work orders and ensuring they arrive by schedule</li><li>Managing high-volume email communications and multiple communication paths simultaneously</li><li>Inputting necessary data into a computer system to track and follow up on customer requests</li><li>Contributing to the team effort by accomplishing set goals as determined by the Manager</li></ul><p><em><strong><u>What we expect from you:</u></strong></em> </p><ul><li>Minimum High School Diploma</li><li>Fluency in English</li><li>Proficiency in Microsoft Office applications (advanced Excel skills)</li><li>Ability to remain calm and composed when dealing with an ever-changing environment and demanding customers</li><li>Must be a team player and able to support teammates at any given time</li><li>Willingness to work afternoon shifts ( Mon-Fri, 14 - 22h, 10-18h during winter season )</li><li><span>Previous experience in facilities maintenance is a plus</span></li></ul><p><em><strong><u>What you will get from us:</u></strong></em></p><ul><li><span>Mostly remote work with occasional office visits</span> (3 days per month)</li><li>Private health insurance</li><li>Benefit package available to all our employees (free day and a gift for birthday, discounts with our partners from different industries, Fitpass...)</li><li>Work in a large, international team</li><li>Advancement opportunities</li></ul><p>If you want to give yourself a try in the new role, apply and join us!</p><p>Only shortlisted candidates will be contacted. Good luck!</p>
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