Flixbus Ukrainian 22.12.2025 at Mplus
Worldwide
<p><strong>Join Our Flixbus Team!</strong><br/><strong>Customer Service Representative (m/f/d) – Ukrainian-speaking – 100% Home Office</strong></p><p>We are now looking for <strong>Ukrainian-speaking Customer Service Representatives (m/f/d)</strong> for the Flixbus Inbound Project – one of the leading brands in European long-distance travel.</p><p>In this role, you will be the first point of contact for Flixbus passengers, assisting them with friendliness, empathy, and professional solutions.</p><p><strong>Your Responsibilities:</strong></p><ul><li><p>Handling Flixbus customer inquiries via phone and email.</p></li><li><p>Responding to questions about bookings, schedules, baggage regulations, etc.</p></li><li><p>Resolving customer issues, complaints, or rebookings.</p></li><li><p>Documenting customer interactions in the CRM system.</p></li><li><p>Collaborating with other departments to ensure smooth service operations.</p></li></ul><p><strong>Your Profile:</strong></p><ul><li><p>Fluent <strong>Ukrainian</strong> (spoken and written).</p></li><li><p>Proficiency in <strong>English</strong> (minimum B1 level) – required for training and system navigation.</p></li><li><p>Previous experience in customer service, especially in travel/tourism, is a plus.</p></li><li><p>Digital affinity and confident use of standard PC applications.</p></li><li><p>Independent, structured, and solution-oriented working style.</p></li><li><p>Strong customer focus, patience, and excellent communication skills.</p></li></ul><p><strong>What We Offer:</strong></p><ul><li><p>Work on a reputable international project.</p></li><li><p>Comprehensive training and ongoing support.</p></li><li><p>Attractive salary and meal allowance.</p></li><li><p>State social security & private health insurance from day one of training.</p></li><li><p>Clear career advancement opportunities in a dynamic company.</p></li><li><p>100% home office – work conveniently from anywhere in Georgia.</p></li></ul><p>Ready for the next step in your career?<br/>Apply now at <strong>Mplus </strong>and become part of our strong Flixbus team!</p><p>We look forward to your application!</p>
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