Is the Support Engineer - Tue to Sat position at Nerdio fully remote?

Yes, this Support Engineer - Tue to Sat position at Nerdio is a remote position. The role is available for candidates in Netherlands.

Is this a full-time or part-time Support Engineer - Tue to Sat role?

This is a full-time Support Engineer - Tue to Sat position at Nerdio.

What benefits does Nerdio offer for this position?

Nerdio offers the following benefits: Stock Options, Retirement Plan, Paid Time Off.

What is the salary range for the Support Engineer - Tue to Sat position?

The salary range for this Support Engineer - Tue to Sat role is $65k - $80k.

How do I apply for the Support Engineer - Tue to Sat position at Nerdio?

You can apply for this Support Engineer - Tue to Sat position by clicking the "Apply Now" button on this page, which will take you to Nerdio's application portal.

Support Engineer - Tue to Sat at Nerdio

Netherlands

$65k - $80k

<div><body><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;'>About The Role</h2> We are looking for a client-facing Support Engineer with strong technical depth and excellent communication skills. In this role, you will serve as a trusted resource for IT professionals and administrators using the Nerdio platform—helping them get the most out of Azure Virtual Desktop, Windows 365, Microsoft Intune, and related Microsoft cloud technologies. This is a software and platform support role: you will be engaging with technically proficient customers, not end users, and your success will be measured by the quality, accuracy, and speed of your resolutions. The schedule for this role is 8AM to 5Pm GMT Tuesday to Saturday, and we are only hiring in the UK, Serbia, Germany, and the Netherlands<h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;'>What You’ll Do</h2><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:13.5pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;'>Platform Onboarding & Deployment Support</h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Guide customers through AVD environment deployments and Azure infrastructure setup using Nerdio Manager, drawing on practical experience with AVD deployments and Azure environment management.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Collaborate with enterprise customers and MSP partners to assess requirements, validate infrastructure readiness, and ensure deployments are completed in line with best practices.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Customer Support & Issue Resolution</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Provide hands-on technical support for IT professionals and administrators across the full Nerdio platform, including Azure Virtual Desktop, Windows 365, and Microsoft Intune.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Ensure successful incident and problem resolution by responding to cases promptly, diagnosing root causes thoroughly, and delivering clear, effective solutions.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Technical Expertise</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Apply in-depth knowledge of Microsoft Intune, FSLogix, networking, and Active Directory (Entra ID, Entra Domain Services, AD DS) to resolve complex issues across customer environments.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Work cross-functionally with internal engineering and product teams to escalate, reproduce, and drive resolution of advanced platform issues.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Maintain current knowledge of Nerdio platform capabilities and Microsoft cloud technologies to advise customers accurately and confidently.</li></ul><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:13.5pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;'>Communication & Customer Success</h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Build strong working relationships with IT administrators and technical stakeholders, communicating clearly and professionally throughout every engagement.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Deliver product guidance and technical walkthroughs that help customers maximize the value of their Nerdio deployment.</li></ul><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;'>Required Qualifications</h2><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">2+ years in a technical support, systems administration, or cloud infrastructure role.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Demonstrated experience with Azure Virtual Desktop deployments or Azure environment management; equivalent experience with comparable virtualization platforms will be considered.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Working knowledge of Microsoft Intune and Microsoft 365 administration, including endpoint policy management and identity configuration.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, and firewall configuration.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Experience administering Windows Server environments; Linux familiarity is a plus.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">roficiency in PowerShell for automation, scripting, and system configuration tasks.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Strong analytical and troubleshooting skills, with a proven ability to diagnose and resolve technical issues in cloud and hybrid environments.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Excellent written and verbal communication skills, with the ability to engage effectively with IT professionals and convey technical information with clarity and precision.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Strong documentation discipline—able to record cases, resolutions, and best practices to a high standard.</li></ul><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;'>Preferred Qualifications</h2><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Prior experience with the Nerdio platform (NME or NMM) is a significant advantage.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Broader Microsoft cloud experience across Azure infrastructure, Intune device management, and Microsoft 365 services.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Knowledge of Active Directory, Group Policy, and identity management concepts.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Experience with Zendesk or comparable ITSM ticketing platforms.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Familiarity with the ITIL framework and service management best practices.</li><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Microsoft Azure certifications (e.g., AZ-104 Azure Administrator, AZ-140 Azure Virtual Desktop Specialty, AZ-800/801 Windows Server Hybrid, or MD-102 Endpoint Administrator).</li></ul><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:18pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;'>What We Offer</h2><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:13.5pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;">Microsoft Azure certification sponsorship: Nerdio covers exam fees for relevant Azure certifications (including AZ-104, AZ-140, MD-102, and others) as you grow in the role. The AZ-104 is expected to be completed within your first 90 days, fully funded.</li></ul> Benefits and Incentives<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:4px 0px;font-size:13.5pt;line-height:1.38;letter-spacing:0.25px;">Competitive Base and Incentive Plan</li><li style="margin:4px 0px;font-size:13.5pt;line-height:1.38;letter-spacing:0.25px;">Stock Options</li><li style="margin:4px 0px;font-size:13.5pt;line-height:1.38;letter-spacing:0.25px;">Health and Welfare Plans*</li><li style="margin:4px 0px;font-size:13.5pt;line-height:1.38;letter-spacing:0.25px;">Life and Disability Plans*</li><li style="margin:4px 0px;font-size:13.5pt;line-height:1.38;letter-spacing:0.25px;">Retirement Plan*</li><li style="margin:4px 0px;font-size:13.5pt;line-height:1.38;letter-spacing:0.25px;">Unlimited Flexible Paid Time Off, including your birthday off!</li><li style="margin:4px 0px;font-size:13.5pt;line-height:1.38;letter-spacing:0.25px;">Collaborative Team Culture</li></ul>* Benefits for international employees, outside the US, vary by country. Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. </body></div>

Apply Now

Remote Opportunity

Support Engineer - Tue to Sat

Join Nerdio as a mid professional working remotely from Netherlands. Explore the role, benefits, and apply in one place.

Support Engineer - Tue to Sat

Nerdio

Full Time

$65k - $80k

4 days ago

About The Role We are looking for a client-facing Support Engineer with strong technical depth and excellent communication skills. In this role, you will serve as a trusted resource for IT professionals and administrators using the Nerdio platform—helping them get the most out of Azure Virtual…

Netherlands

United Kingdom

Germany

Engineering

Mid

Azure Virtual Desktop

Microsoft Intune

Technical Support

+5 more

Job Description

About The Role

We are looking for a client-facing Support Engineer with strong technical depth and excellent communication skills. In this role, you will serve as a trusted resource for IT professionals and administrators using the Nerdio platform—helping them get the most out of Azure Virtual Desktop, Windows 365, Microsoft Intune, and related Microsoft cloud technologies. This is a software and platform support role: you will be engaging with technically proficient customers, not end users, and your success will be measured by the quality, accuracy, and speed of your resolutions.

The schedule for this role is 8AM to 5Pm GMT Tuesday to Saturday, and we are only hiring in the UK, Serbia, Germany, and the Netherlands

What You’ll Do

Platform Onboarding & Deployment Support

Guide customers through AVD environment deployments and Azure infrastructure setup using Nerdio Manager, drawing on practical experience with AVD deployments and Azure environment management.
Collaborate with enterprise customers and MSP partners to assess requirements, validate infrastructure readiness, and ensure deployments are completed in line with best practices.
Customer Support & Issue Resolution
Provide hands-on technical support for IT professionals and administrators across the full Nerdio platform, including Azure Virtual Desktop, Windows 365, and Microsoft Intune.
Ensure successful incident and problem resolution by responding to cases promptly, diagnosing root causes thoroughly, and delivering clear, effective solutions.
Technical Expertise
Apply in-depth knowledge of Microsoft Intune, FSLogix, networking, and Active Directory (Entra ID, Entra Domain Services, AD DS) to resolve complex issues across customer environments.
Work cross-functionally with internal engineering and product teams to escalate, reproduce, and drive resolution of advanced platform issues.
Maintain current knowledge of Nerdio platform capabilities and Microsoft cloud technologies to advise customers accurately and confidently.

Communication & Customer Success

Build strong working relationships with IT administrators and technical stakeholders, communicating clearly and professionally throughout every engagement.
Deliver product guidance and technical walkthroughs that help customers maximize the value of their Nerdio deployment.

Required Qualifications

2+ years in a technical support, systems administration, or cloud infrastructure role.
Demonstrated experience with Azure Virtual Desktop deployments or Azure environment management; equivalent experience with comparable virtualization platforms will be considered.
Working knowledge of Microsoft Intune and Microsoft 365 administration, including endpoint policy management and identity configuration.
Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, and firewall configuration.
Experience administering Windows Server environments; Linux familiarity is a plus.
roficiency in PowerShell for automation, scripting, and system configuration tasks.
Strong analytical and troubleshooting skills, with a proven ability to diagnose and resolve technical issues in cloud and hybrid environments.
Excellent written and verbal communication skills, with the ability to engage effectively with IT professionals and convey technical information with clarity and precision.
Strong documentation discipline—able to record cases, resolutions, and best practices to a high standard.

Preferred Qualifications

Prior experience with the Nerdio platform (NME or NMM) is a significant advantage.
Broader Microsoft cloud experience across Azure infrastructure, Intune device management, and Microsoft 365 services.
Knowledge of Active Directory, Group Policy, and identity management concepts.
Experience with Zendesk or comparable ITSM ticketing platforms.
Familiarity with the ITIL framework and service management best practices.
Microsoft Azure certifications (e.g., AZ-104 Azure Administrator, AZ-140 Azure Virtual Desktop Specialty, AZ-800/801 Windows Server Hybrid, or MD-102 Endpoint Administrator).

What We Offer

Microsoft Azure certification sponsorship: Nerdio covers exam fees for relevant Azure certifications (including AZ-104, AZ-140, MD-102, and others) as you grow in the role. The AZ-104 is expected to be completed within your first 90 days, fully funded.

Benefits and Incentives

Competitive Base and Incentive Plan
Stock Options
Health and Welfare Plans*
Life and Disability Plans*
Retirement Plan*
Unlimited Flexible Paid Time Off, including your birthday off!
Collaborative Team Culture

* Benefits for international employees, outside the US, vary by country.

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Benefits

Stock Options
Retirement Plan
Paid Time Off

Skills

Azure Virtual Desktop

Microsoft Intune

Technical Support

PowerShell

Active Directory

Networking

Windows 365

Azure Infrastructure

Ready to Apply?

Join Nerdio today

Salary Range

$65k - $80k

Posted 4 days ago

More Engineering roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Project Manager - Commercial Construction

Powerhouse Retail Services LLC

Full Time

3 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Engineering

Backend Engineering

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Project Manager - Commercial Construction

Powerhouse Retail Services LLC

Full Time

3 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Engineering

Backend Engineering

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Weekend Customer Service Representative (Part Time)

DIRAD TECHNOLOGIES INC

Part Time

3 days ago

This Part Time Customer Service Representative position will assist inbound callers with program inquiries and website utilization. Reliability and flexibility are both crucial for this role. Full training is provided!

United States

Engineering

Backend Engineering

Entry

Customer Service

Verbal communication

Written Communication

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Insurance Litigation Attorney

Cohen Law Group-Florida PA

Full Time

$150k - $250k

3 days ago

Help Us Build Our Arizona Practice What if your next opportunity wasn't just another job? Cohen Law Group is expanding its Arizona practice and looking for an Arizona-licensed attorney who is excited about the opportunity to help shape and grow our presence in the state.

United States

Legal

Mid

Litigation

Insurance Law

Case management

+5 more

Technical Program Manager - Embedded Software

EnCharge AI

Full Time

$200k - $250k

3 days ago

EnCharge AI is building a new generation of AI compute systems designed to deliver dramatically higher energy efficiency for AI inference. Our technology combines innovative compute architectures with a full-stack software platform spanning silicon, firmware, drivers, compilers, runtimes, and AI…

United States

Engineering

Backend Engineering

Staff

Technical Program Management

Embedded Software

Silicon Bring-up

+5 more

💥 Make an Impact Become a Life Insurance Producer

GIA Legacy Planning

Full Time

3 days ago

💥About Us: We are a forward-thinking life insurance agency that’s revolutionizing the way producers build their careers. Our mission is to provide outstanding protection for families while creating meaningful opportunities for individuals to grow their businesses within the life insurance industry.

United States

Engineering

Backend Engineering

Entry

Sales

Insurance

Client Relationship Management

+5 more

Head of Growth

Richpanel

Full Time

$160k - $200k

3 days ago

Make Richpanel the company every CX leader knows before they need us. Richpanel is the AI-native helpdesk. We replace the old helpdesk and the next few support hires. We are profitable, backed by Sequoia Capital, and trusted by 3,000+ paying brands. Our team is small by design.

United States

Marketing

Growth Marketing

Senior

Product Marketing

Brand Marketing

Category Creation

+5 more

Creative Designer

Freebird

Full Time

3 days ago

Do you get the same charge from concepting a full campaign as you do from turning around a killer Amazon listing before the end of day? Can you jump from a paid social ad, to an email build, to a landing page, and make all of them feel unmistakably on-brand?

Canada

Design

Product Design

Senior

Visual Design

Figma

Campaign Concepting

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

3 days ago

About Proof We're Proof , a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%.

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

3 days ago

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

3 days ago

Claims Coordinator (12-Month Contract) Who We Are At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams.

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

3 days ago

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

3 days ago

Remote, Nationwide – Seeking Fundraising and External Relations Director Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives.

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

3 days ago

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Content Collection for Advertising Rescue Dogs - Volunteer (Unpaid)

Path of Hope Rescue

Part Time

3 days ago

Updated/Reviewed 12.04.25 Foster Dog Content Collection Job Industry: Charity / Social Services / Non- Profit Organization Position Name: Foster Dog Content Collection for Dog Rescue - Volunteer (Unpaid) Job Location: Spokane, Washington, United States Job Type: Part Time Office Setting: Fully…

United States

Marketing

Content Marketing

Entry

Content Collection

Data Organization

Communication

+5 more