Database Administrator (Remote) at Neumo Holdings LLC
United States
<div><div><h2 dir="ltr" data-pasted="true"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Job Summary:</span></h2><p dir="ltr"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Our Revenue Compliance platforms process tax, business license, and property tax data for government agencies across the country. The databases behind those platforms are the system of record; when they are slow, unavailable, or incorrect, our customers cannot collect revenue.</span></p><p dir="ltr"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>The Database Administrator owns the day-to-day health of those databases and serves as a hands-on contributor to the organization's migration to Amazon Aurora. This is a build-and-run position. A portion of the work is migration-focused, including assessment, schema and data movement, and cutover rehearsal. The remainder covers the operational fundamentals of backup and recovery, performance, capacity, and security. The role sits within a small group of database specialists working alongside software engineering, site reliability, and data engineering, and carries direct ownership of platform stability with a short path between the work and the outcome.</span></p><h2 dir="ltr"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Duties and Responsibilities:</span></h2><ul dir="ltr"><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Administer production and non-production MySQL and MariaDB environments, including backup and restore, replication, patching, upgrades, capacity planning, and monitoring.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Contribute to the Amazon Aurora migration through assessment, schema and data migration, replication and cutover planning, validation, and rollback procedures; help establish operating practices for the target environment.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Profile slow queries, analyze execution plans, and design and maintain indexing strategies; partner with application engineers to resolve performance problems at the source rather than masking them.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Maintain and regularly test backup and recovery procedures; own recovery point and recovery time objectives and demonstrate that they are met.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Manage access controls, credentials, encryption at rest and in transit, and audit requirements for systems handling sensitive government and taxpayer data.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Replace manual database operations with scripted, repeatable, version-controlled processes.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Review schema changes and migrations prior to release; advise engineering teams on data modeling, query design, and the database implications of new features.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Participate in an on-call rotation for database-related incidents; lead root cause analysis and drive durable corrective action.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Exercise independent judgment in diagnosing and resolving production database issues, determining remediation approach, and escalating based on severity and customer impact.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Establish and document operational standards for the database estate and evaluate tooling and process changes that improve reliability or reduce manual effort.</li></ul><h2 dir="ltr"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Education and Experience:</span></h2><ul dir="ltr"><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Bachelor's degree in Computer Science, Information Systems, or a related technical field; equivalent professional experience will be considered in lieu of a degree.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Three to six years of hands-on database administration experience in production environments.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Experience administering managed cloud database services such as AWS RDS, Azure SQL, or an equivalent platform.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Demonstrated experience executing backup, disaster recovery, and high-availability procedures in practice, not solely documenting them.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Hands-on experience with Amazon Aurora, either MySQL-compatible or PostgreSQL-compatible, including cluster configuration, read replicas, and Aurora-specific performance characteristics.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Participation in a completed database migration, ideally from on-premises or self-managed infrastructure to a managed cloud service, including cutover planning and rollback execution.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Experience with AWS Database Migration Service (DMS) or comparable replication and migration tooling.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Microsoft SQL Server administration experience; our reporting and audit-compliance systems run on SQL Server and Azure.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Experience supporting PHP-based application stacks, or working closely with engineers on one.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Experience with infrastructure-as-code tooling such as Terraform or CloudFormation, and with CI/CD practices.</li></ul><h2 dir="ltr"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Knowledge, Skills and Abilities:</span></h2><ul dir="ltr"><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Strong working knowledge of MySQL or MariaDB, including configuration, replication, backup and recovery, and version upgrades.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Demonstrated query and index tuning ability, including the ability to read execution plans and diagnose performance problems independently.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Solid SQL skills and a working understanding of relational data modeling.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Scripting proficiency for automation in Python, Bash, or a comparable language.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Working knowledge of backup, disaster recovery, and high-availability concepts and architectures.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Clear written communication, including the ability to document procedures and incident findings for a technical audience.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Sound judgment regarding when and how to escalate during production incidents.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Ability to manage competing operational and project priorities independently and with limited supervision.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Ability to collaborate effectively with software engineering, site reliability, and data engineering counterparts in a fully remote environment.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Working knowledge of AWS cost and capacity management for database workloads.</li><li style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Familiarity with the security and audit requirements associated with government or otherwise regulated data.</li></ul><p><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'><br></span></p><p style="margin-left:0in;" data-pasted="true"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'><strong>Work Environment</strong>:</span></p><div style="margin-left:0in;"><ul style="list-style-type: disc;"><li style='margin-left: 0in; font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Office setting with a moderate noise level.</li><li style='margin-left: 0in; font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>The employee will work at an individual workstation, using a telephone and computer.</li></ul></div><p style="margin-left:0in;"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'><strong><br> Physical Demands</strong>:</span></p><div style="margin-left:0in;"><ul style="list-style-type: disc;"><li style='margin-left: 0in; font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Must be able to remain seated for extended periods.</li><li style='margin-left: 0in; font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Regular use of a computer and other office machinery, such as printers and copy machines.</li><li style='margin-left: 0in; font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Occasional movement around the office.</li><li style='margin-left: 0in; font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Frequent communication via telephone.</li></ul></div><p style="margin-left:0in;"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'> </span></p><p style="margin-left:0in;"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'><strong>Neumo Summary:</strong></span></p><p style="margin-left:0in;"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.</span></p><p style="margin-left:0in;"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.</span></p><p style="margin-left:0in;"><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.</span></p><p style="margin-left:0in;"><em><span style='font-family: "times new roman", serif; font-size: 16px; color: rgb(0, 0, 0);'>Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.</span></em></p></div></div>
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