Is the Customer Engineer position at Nokia fully remote?

Yes, this Customer Engineer position at Nokia is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Customer Engineer role?

This is a full-time Customer Engineer position at Nokia.

What benefits does Nokia offer for this position?

Nokia offers the following benefits: Life Insurance, Paid Time Off, Employee Assistance Program.

How do I apply for the Customer Engineer position at Nokia?

You can apply for this Customer Engineer position by clicking the "Apply Now" button on this page, which will take you to Nokia's application portal.

Customer Engineer at Nokia

United States

<p><a name="_Hlk218522762"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;"><strong>Nokia of America Corporation</strong></span></span></a><a name="_Hlk124519969"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;"><strong>, </strong></span></span></a><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;"><strong>Customer Engineer (Multiple Positions), Murray Hill, NJ.</strong></span></span></p> <h3>Responsibilities</h3><ul style="padding-left: 22.67px;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Configure and maintain customer networks using Nokia software and devices. </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Identify, diagnose, and resolve technical problems related to network deployment for customers. </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Perform analysis involving solution definition, requirements development, and network architecture. </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Provide input into system development design involving interface specifications, data migration Methods of Procedure, failure mode analysis, capacity guidelines, and performance analysis. </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Develop configuration templates for software and hardware, network capacity, network traffic control and resource performance. </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Assist customers with network system element integration, including customizing documentation, performing software updates, establishing and validating connectivity to network and element management system, testing alarms, timing and synchronization, redundancy, call flows, services, and any customer or country specific tests necessary to ensure the passing of voice calls, data, and video traffic to get customer acceptance and sign off.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Provide measurable input into new products, processes, standards, or operational plans in support of business strategies.  </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt;">Analyze, develop, and implement concepts and solutions as a subject matter expert.  </span></span><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 115%;"><strong>#LI-DNI</strong></span></span></p></li></ul><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"> </p><p style="line-height: normal; margin-bottom: 0in;"><span>Telecommuting permitted up to 100% from anywhere in the U.S.</span></p> <h3>Qualifications</h3><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><a name="_Hlk218522895"><span>Must have a Bachelor’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, and 6 years of related work experience (5 years of which must be post-baccalaureate progressive related work experience) Alternatively, will accept a Master’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, and 4 years of related work experience.</span></a></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"> </p><ul style="padding-left: 22.67px;"><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span>Must have 3 years of experience using GPON and XGS-PON;</span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span>Must have 3 years of experience using Layer 2 and Layer 3 network protocols;</span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span>Must have 3 years of experience facilitating IPTV video service delivery;</span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span>Must have 3 years of experience performing network engineering and design;</span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span>Must have 3 years of experience performing network integration;</span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span>Must have 3 years of experience performing system integration testing;</span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span>Must have 3 years of experience using network element management systems; and,</span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span>Must have 3 years of Software Defined Access Networks (SDAN) experience including, configuration and migration.</span></p></li></ul><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"> </p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span>Telecommuting permitted up to 100% from anywhere in the U.S.</span></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span>Domestic travel required up to 50%.</span></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span>International travel required up to 5%.</span></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span>Employer will accept any suitable combination of education, training, or experience.</span></p><p style="line-height: normal; margin-bottom: 0in;"> </p><p style="text-align: justify;"><a name="_Hlk125038697"><span><u>TO APPLY:</u> Email</span></a><span style="line-height: 115%;"> CV to </span><a href="mailto:us.jobs@nokia.com"><span style="line-height: 115%;">us.jobs@nokia.com</span></a><span style="line-height: 115%;"> with Job Code NJ26-2507896 in subject line.</span></p><p style="text-align: justify;"><span>If offered employment, must have legal right to work in the U.S. EOE.</span> <span class="ui-provider">Nokia of America Corporation offers a comprehensive benefits package: </span><a target="_blank" rel="noopener noreferrer" href="https://www.nokia.com/careers/our-locations/united-states/">https://www.nokia.com/careers/our-locations/united-states/</a></p> <br><div> <b>Advancing connectivity to secure a brighter world.</b> </div> <div> <p><span style="box-sizing: border-box;">Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. </span></p> </div> <div> <a href="https://www.nokia.com/careers/life-at-nokia/" target="_blank" rel="nofollow">Learn more about life at Nokia</a>. </div> <div style=""> <br/> </div> <div style=""> <br/> </div> <div style=""> <p style=""><b>Our recruitment process</b></p> <p style="">We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.</p> <p style="">If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.</p> <p style="">The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. <a href="https://www.nokia.com/careers/#recruitment-process" target="_blank" rel="nofollow" style="">Discover more about the recruitment process at Nokia</a>. </p> </div> <br><div style=""> Some of our benefits in <a href="https://www.nokia.com/careers/our-locations/united-states/" target="_blank" rel="nofollow" style="">US</a>: </div> <div style=""> <ul> <li>Corporate Retirement Savings Plan</li> <li>Health and dental benefits</li> <li>Short-term disability, and long-term disability</li> <li>Life insurance, and AD&D – Company paid 2x base pay</li> <li>Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)</li> <li>Paid time off for holidays and Vacation</li> <li>Employee Stock Purchase Plan</li> <li>Tuition Assistance Plan</li> <li>Adoption assistance</li> <li>Employee Assistance Program/Work Life Resource Program</li> </ul> </div> <div style=""> <br/> </div> <div style=""> The above benefits exclude students. </div> <div style=""> <br/> </div> <div style=""> <br/> </div> <div style=""> <b>Disclaimer for US/Canada</b> </div> <div style=""> <br/> </div> <div style=""> Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role. </div> <div style=""> <br/> </div> <div style=""> <b>All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.</b> </div>

Apply Now

Remote Opportunity

Customer Engineer

Join Nokia as a senior professional working remotely from United States. Explore the role, benefits, and apply in one place.

Customer Engineer

Nokia

Full Time

3 weeks ago

Nokia of America Corporation , Customer Engineer (Multiple Positions), Murray Hill, NJ. Responsibilities • Configure and maintain customer networks using Nokia software and devices. • Identify, diagnose, and resolve technical problems related to network deployment for customers.

United States

Engineering

Senior

GPON

XGS-PON

Network Engineering

+5 more

Job Description

Nokia of America Corporation, Customer Engineer (Multiple Positions), Murray Hill, NJ.

Responsibilities

Configure and maintain customer networks using Nokia software and devices.
Identify, diagnose, and resolve technical problems related to network deployment for customers.
Perform analysis involving solution definition, requirements development, and network architecture.
Provide input into system development design involving interface specifications, data migration Methods of Procedure, failure mode analysis, capacity guidelines, and performance analysis.
Develop configuration templates for software and hardware, network capacity, network traffic control and resource performance.
Assist customers with network system element integration, including customizing documentation, performing software updates, establishing and validating connectivity to network and element management system, testing alarms, timing and synchronization, redundancy, call flows, services, and any customer or country specific tests necessary to ensure the passing of voice calls, data, and video traffic to get customer acceptance and sign off.
Provide measurable input into new products, processes, standards, or operational plans in support of business strategies.
Analyze, develop, and implement concepts and solutions as a subject matter expert. #LI-DNI

Telecommuting permitted up to 100% from anywhere in the U.S.

Qualifications

Must have a Bachelor’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, and 6 years of related work experience (5 years of which must be post-baccalaureate progressive related work experience) Alternatively, will accept a Master’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, and 4 years of related work experience.

Must have 3 years of experience using GPON and XGS-PON;
Must have 3 years of experience using Layer 2 and Layer 3 network protocols;
Must have 3 years of experience facilitating IPTV video service delivery;
Must have 3 years of experience performing network engineering and design;
Must have 3 years of experience performing network integration;
Must have 3 years of experience performing system integration testing;
Must have 3 years of experience using network element management systems; and,
Must have 3 years of Software Defined Access Networks (SDAN) experience including, configuration and migration.

Telecommuting permitted up to 100% from anywhere in the U.S.

Domestic travel required up to 50%.

International travel required up to 5%.

Employer will accept any suitable combination of education, training, or experience.

TO APPLY: Email CV to us.jobs@nokia.com with Job Code NJ26-2507896 in subject line.

If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive benefits package: https://www.nokia.com/careers/our-locations/united-states/

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

Some of our benefits in US:

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Requirements

provide input into system development design involving interface specifications, data migration methods of procedure, failure mode analysis, capacity guidelines, and performance analysis. 
develop configuration templates for software and hardware, network capacity, network traffic control and resource performance. 
assist customers with network system element integration, including customizing documentation, performing software updates, establishing and validating connectivity to network and element management system, testing alarms, timing and synchronization, redundancy, call flows, services, and any customer or country specific tests necessary to ensure the passing of voice calls, data, and video traffic to get customer acceptance and sign off.
provide measurable input into new products, processes, standards, or operational plans in support of business strategies.  
analyze, develop, and implement concepts and solutions as a subject matter expert.   #li-dni

Benefits

Life Insurance
Paid Time Off
Employee Assistance Program

Skills

GPON

XGS-PON

Network Engineering

Network design

Network Integration

IPTV video service delivery

Layer 2 protocols

Layer 3 protocols

Ready to Apply?

Join Nokia today

Posted 3 weeks ago

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