Senior UX Researcher at Okta

Canada

CAD 106k - CAD 160k

<p><span><strong>Get to know Okta<br/><br/></strong></span>Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.<br/><br/>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. <br/><br/>Join our team! We’re building a world where Identity belongs to you.</p><p><strong>Position Description:</strong></p> <p>You will proactively construct and own a research roadmap for a key product area at Okta,  working closely with your design, product, and engineering partners to ensure that your research is aligned to the highest priority needs of the product area, and informing both long and near-term decisions. You will cultivate and nurture a culture of curiosity and learning across your cross functional team by ensuring that designers, product managers, and engineers are able to leverage foundational and evaluative insights in their day-to-day work.   </p> <h4>In this role, you’ll get to:</h4> <ul> <li>Grow and develop a research practice for a product group that unlocks customer insights and value, ultimately moving the business forward </li> <li>Scope, prioritize, organize, and manage research initiatives across your group</li> <li>Exercise flexibility in research methodology (as appropriate for the product space and timeline) by designing and utilizing generative studies or evaluative research, appropriately.</li> <li>Facilitate cross-discipline research to drive clarity and decision-making.</li> <li>Design mechanisms to build up customer empathy and deep knowledge of our partners, end users, consumers, administrators, and other identified audiences.</li> <li>Represent your research to diverse audiences across the organization. </li> <li>Handle multiple projects and tasks concurrently</li> <li>Provide coaching and mentorship to more junior researchers</li> </ul> <h4>You could be a fit if you have:</h4> <ul> <li>Proven experience as an embedded UX Researcher with a track record of identifying and elevating user needs and driving the delivering of value to them.  </li> <li>Experience utilizing a variety of mixed methods in research (e.g., usability studies, contextual inquiry, surveys,  etc.) </li> <li>Able to leverage research to make the business successful, applying your technical understanding to accomplish company goals.</li> <li>Proficiency in communicating user research findings with cross-functional partners to drive impact</li> <li>Experience with products made for developers, administrators, or other technical audiences</li> <li>Strong ability to plan, prioritize and organize effectively and independently</li> <li>Strong decision making and problem solving capabilities while working with constraints </li> <li>History of effective communication with all levels of management and company personnel</li> <li>Empathy for users, knowledge of and passion for the technical experiences</li> <li>Excellent communication skills</li> <li>Possess empathy for users, knowledge of and passion for the technical experiences</li> <li>Experience working on security products is a plus</li> <li>Experience facilitating large cross functional groups to achieve a common goal</li> <li>Are a voracious learner and coach to people around you, raising the bar for the team.  </li> </ul> <h4>Education</h4> <ul> <li>Bachelor's or Master’s degree in anthropology, sociology, psychology, human-computer interaction (or other related field) <br/><br/>**You must attend in person orientation in Toronto the first week of employment. </li> </ul> <p>#LI-Remote<br/>#LI-MM<br/>P24629_3343140</p><p>Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: <a href="https://rewards.okta.com/can" target="_blank">https://rewards.okta.com/can</a>.</p>The annual base salary range for this position for candidates located in Canada is between:<span>$106,000</span><span>—</span><span>$160,000 CAD</span><p><strong><span>What you can look forward to as a Full-Time Okta employee!</span></strong></p> <ul> <li><span>Amazing <a href="https://rewards.okta.com/" target="_blank">Benefits</a></span></li> <li><span>Making <a href="https://www.okta.com/okta-for-good/" target="_blank">Social Impact</a></span></li> <li>Developing <a href="https://www.okta.com/company/">Talent and Fostering Connection + Community at Okta</a></li> </ul> <p>Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta<a href="https://www.okta.com/company/careers/" target="_blank"> today! </a><a href="https://www.okta.com/company/careers/">https://www.okta.com/company/careers/</a>.<br/><br/>Some roles may require travel to one of our office locations for in-person onboarding.</p> <p>Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. <br/><br/>If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this<a href="https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit" target="_blank"> Form</a> to request an accommodation.<br/><br/>Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at <a href="https://www.okta.com/legal/personnel-policy/" target="_blank">https://www.okta.com/legal/personnel-policy/.</a></p>