Training & Implementation Lead - Temporary (Remote) at OrthoFi
United States
$70k - $75k
<meta><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.656;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:justify;"><i><em style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Roles based outside of our Denver office can sit in any of the following states: Arizona, Alabama, Missouri, Colorado, Florida, Georgia, Louisiana, North Carolina, Ohio, Tennessee, and Texas. Please only apply if you are able to live and work full-time in one of the states listed above.</em></i></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.656;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:justify;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.656;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:justify;"><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">The Opportunity</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;"><span style="color:rgb(14,14,14);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">The </span><b><strong style="color:rgb(14,14,14);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Training & Implementation Lead </strong></b><span style="color:rgb(14,14,14);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">will play a critical role in rolling out OrthoFi products and services to orthodontic practices nationwide. This role is responsible for managing the end-to-end implementation process, aligning key stakeholders, following structured project plans, and ensuring a smooth transition for our clients. Typical implementations include several weeks of remote system training and setup, a few days of onsite training and coaching, and post-implementation support in collaboration with the Adoption and Account Management teams.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:12pt 0px;padding:0px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">This is a </span><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">temporary position through December 31, 2026</strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">, with the potential for continued opportunities based on business needs and performance.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.656;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:justify;"><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Who You Are</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px 10pt;padding:0px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">The Trainers at OrthoFi are tenacious, driven and resourceful. They see challenges as opportunities and find the way to get to a win. They enjoy variety, have an eye for improvement opportunities, and brag about being on this team, citing ride-or-die teamwork, playing big, and having the best meme game in town. You don’t wait for tasks, you’re excited to share your skills and magic with the team and are always looking for ways to contribute. </span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px 10pt;padding:0px;"><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">What You Will Do:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(14,14,14);margin:9pt 0px 0pt;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(14,14,14);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Lead implementation and training efforts for orthodontic practices, ensuring successful adoption of OrthoFi solutions.</span></li><li style="color:rgb(14,14,14);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(14,14,14);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Align with key stakeholders to manage scheduling, project timelines, and training needs.</span></li><li style="color:rgb(14,14,14);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(14,14,14);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Conduct remote and onsite training sessions, providing hands-on support to orthodontic staff during system setup and go-live phases.</span></li><li style="color:rgb(14,14,14);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(14,14,14);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Support post-implementation efforts, including hosting office hours, facilitating new staff training, and addressing ongoing training needs.</span></li><li style="color:rgb(14,14,14);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(14,14,14);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Collaborate with cross-functional teams to ensure alignment and effective client handoffs.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:10pt 0px;padding:0px;"><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">What You Will Bring</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(0,0,0);margin:15pt 0px 0pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Bachelor’s degree required or equivalent work experience </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">A strong desire to work in a challenging, fast-paced environment </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">2-4 years of client-facing training experience in software/service/processes strongly desired</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Orthodontic or dental experience is a plus—experience with OrthoFi is even better!</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Excellent presentation skills, professionalism, and poise. Plus, you like to do this! </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Aptitude for building rapport and trust among others quickly, and others love to work with you</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Results Oriented, demonstrating creative problem solving and innovative thinking</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Professional / Adaptable communication skills to effectively interact in person, by phone or email </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Excellent work planning and analytical skills is a must; ability to prioritize based on business need </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You have a demonstrated ability to work successfully as part of a team and assist others</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Willingness to travel ~75% of the time in normal seasons (2-3 day, 3 weeks / month) </span></li><li style="color:rgb(0,0,0);margin:0pt 0px 11pt;font-size:11pt;line-height:1.2;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Experience with instructional design is nice to have </span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:10pt 0px;padding:0px;"><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">What’s in it for you...</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Full medical, dental, and vision benefits</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">401(k) match at 3% after 90 days</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Supportive culture with one-of-a-kind growth and development opportunities</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Option to work from home</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Employer HSA contribution </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Paid Parental Leave</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Company and team outings </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Peer-to-peer recognition program</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Vendor discounts</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:0pt 0px;padding:0px;"><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Compensation: </strong></b><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">$70,000K - $75,000K/annually</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:0pt 0px;padding:0px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">**</span><i><em style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Please note that the compensation information that follows is a good faith estimate for Colorado-based hires only and is provided with the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.**</em></i></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.2;letter-spacing:0.25px;margin:0pt 0px;padding:0px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Work Authorization: You must be authorized to work for any employer in the US.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p>
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