Author Relations Manager at Overwolf
United Kingdom
<p>We’re on the hunt for a relationship-driven <strong>Author Relations Manager</strong> to build strong partnerships with mod creators and help them thrive across the Overwolf ecosystem.</p><p>As our Mod Author Champion, you’ll work closely with creators across a wide range of games, helping them improve their mods and achieve long-term success. You’ll combine relationship management, product thinking, community insights, and data to advocate for our authors’ needs and turn their feedback into meaningful action. </p><p>So if you’re a fast, creative thinker who can navigate complex relationships, bring structure to ambitious projects, and collaborate effectively with teams and companies of all sizes – come join our adventure.</p><p><br></p> <br><h3>Responsibilities</h3> <ul><li>Own and nurture relationships with mod authors, supporting them and setting them up for success.</li><li>Partner with mod authors on strategy, user experience, product improvements, and retention.</li><li>Develop a deep understanding of our authors’ needs and priorities, translating their feedback and data into actionable insights.</li><li>Collaborate with internal teams – including Research and Development, Marketing, Quality Assurance, Support, Product, and Operations – to ensure our mod authors have everything they need.</li><li>Lead the execution of author-facing projects, including marketing plans and initiatives focused on growth, monetization, and long-term strategy.</li><li>Stay up to date with relevant modding communities, identifying and communicating feedback, emerging issues, and overall sentiment.</li></ul><p><br></p> <br><h3>Requirements</h3> <ul><li>At least 1 year of experience in customer success, developer relations, or a related field.</li><li>Passion for PC gaming and hands-on experience across multiple genres.</li><li>Active participation in online gaming communities.</li><li>Native-level proficiency in both written and spoken English.</li><li>Active daily use of Discord – a must.</li><li>Strong understanding of internet culture and online community dynamics.</li><li>Flexibility to work outside standard hours when needed to support authors across time zones.</li><li>Ability to work effectively both independently and collaboratively.</li><li>Ability to manage multiple projects and tight deadlines in a fast-paced environment.</li><li>Creative, resourceful approach to solving complex issues.</li><li>Exceptional analytical skills and the ability to turn data into actionable insights.</li><li>A keen eye for product design and user experience.</li><li>High level of attention to detail.</li><li>Strong interpersonal skills and a friendly, positive, proactive attitude.</li></ul><p><br></p><p><strong>Bonus Points</strong></p><ul><li>Knowledge of ARK modding.</li><li>Ability to speak fluent creator, product, data, and internet – all in one Discord thread.</li></ul>
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