Content Moderator - UK at Overwolf
United Kingdom
<p>We're on the hunt for a valiant CurseForge <strong>Content Moderator</strong> to join the team and help us keep our modding platform safe, engaging, user-friendly, and fun.</p><p>As our Moderation Maestro, you'll take on various responsibilities - from ensuring the quality of all content on our platform, to assisting authors with questions and enhancing the overall user experience.</p><p>So if you're a champion of content quality, a strong communicator with excellent problem-solving skills, and an avid gamer at heart - come join our journey and help shape the future of modding.</p><p><strong>This role is open to candidates eligible to work across the UK.</strong></p><p><br></p> <br><h3>Responsibilities</h3> <ul><li>Ensure the CurseForge project library maintains high standards of quality, appropriateness, and safety.</li><li>Review, approve, reject, or provide feedback for mods and addons while adhering to content, EULA, and ToS policies.</li><li>Provide regular daily and weekly reports, maintaining open communication with HQ.</li><li>Collaborate with various teams, including Support, R&D, and QA, to address daily operational challenges.</li><li>Respond to creator inquiries via multiple communication channels.</li><li>Proactively enhance both the front-end and back-end project uploading processes, and develop assistance guides and how-to articles.</li></ul> <br><h3>Requirements</h3> <ul><li>Eligibility to work in the UK.</li><li>At least 1 year of experience in the user support field.</li><li>Available to work from Tuesday to Saturday.</li><li>Strong communication skills, demonstrating patience and a "can-do" attitude.</li><li>Ability to work independently with strong organizational, prioritization, and time management skills.</li><li>Proven analytical and problem-solving abilities, with high attention to detail.</li><li>Strong troubleshooting and multitasking skills.</li><li>Native-level proficiency in written and spoken English.</li><li>Demonstrated accountability and ownership, with a track record of independently driving projects to completion.</li><li>Proven decision-making skills, with the ability to apply policies while considering business context and exercising sound judgment.</li></ul><p><br></p><p>Bonus points </p><ul><li>Prior experience in technological environments or software companies.</li><li>A solid understanding of various file types and folder structures.</li><li>Knowledge of scripting languages like Java, LUA, or others.</li><li>A Minecraft player </li></ul><p><br></p>
Apply Now
