People Business Partner - Remote at Paymentology
Portugal
<h3>Description</h3> <p>At <strong>Paymentology</strong>, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale across more than 60 countries.</p><p>Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It’s this global reach and commitment to innovation that sets us apart.</p><p>We’re looking for a <strong>People Business Partner</strong> to act as a strategic advisor to senior leaders across multiple jurisdictions. In this role, you will influence organisational design, workforce planning, performance management, and complex people matters. Operating with a high degree of autonomy, you will lead multi-functional initiatives that strengthen scalability, compliance, and organisational effectiveness in a global, remote-first environment.</p> <h3>What you get to do:</h3> <p><strong>Strategic People Partnering</strong></p><ul><li>Act as a trusted advisor to senior leaders across regions, providing insight on organisational structure, team effectiveness, leadership behaviours, and performance outcomes.</li><li>Support leaders through restructures, reorganisations, entity expansion, and role clarity initiatives, ensuring alignment with business strategy and regulatory requirements.</li></ul><p><strong>Employee Relations & Leader Capability</strong></p><ul><li>Independently manage or advise on mid-to-high complexity employee relations matters across multiple jurisdictions.</li><li>Identify patterns and recurring themes, recommending structural or behavioural interventions that improve long-term outcomes.</li><li>Coach leaders and People Advisors to strengthen performance management capability and enable early, effective intervention.</li></ul><p><strong>Workforce Planning & Organisational Effectiveness</strong></p><ul><li>Lead or co-lead workforce planning activities, including capability needs analysis, succession risk assessment, and headcount prioritisation in partnership with Talent Acquisition and Finance.</li><li>Provide actionable insights into workforce composition, talent gaps, and organisational health to support informed decision-making.</li></ul><p><strong>People Process Optimisation & Systems Enablement</strong></p><ul><li>Improve and standardise onboarding, performance, and employee lifecycle processes across entities to support scale and consistency.</li><li>Partner with People Operations and HRIS teams to implement automation and scalable workflows that enhance efficiency and employee experience.</li><li>Ensure people processes support compliance, operational effectiveness, and a positive employee experience.</li></ul><p><strong>Cross-Functional Leadership</strong></p><ul><li>Lead cross-functional initiatives such as capability frameworks, policy harmonisation, talent indicators, or organisational readiness programs.</li><li>Provide subject-matter guidance to People Operations, Talent Acquisition, Finance, and Legal on complex people-related matters.</li></ul> <h3>Requirements</h3> <p><strong>What it takes to succeed:</strong></p><ul><li><strong></strong>8–10+ years of experience in People Business Partnering or advanced HR advisory roles, ideally within multi-jurisdiction environments.</li><li>You demonstrate strong judgement and credibility when influencing senior stakeholders across regions and leadership groups.</li><li>You are comfortable operating in ambiguity and solving complex, cross-functional problems without established playbooks.</li><li>You bring deep expertise in organisational design, restructures, performance management, and multi-jurisdiction employee relations.</li><li>You apply an analytical mindset, combining qualitative insight and workforce data to deliver practical, strategic recommendations.</li><li>You communicate with clarity and neutrality, able to articulate complex people issues with precision and confidence.</li><li>You have a proven track record of driving process improvement and systems enablement to support scale, consistency, and compliance.</li></ul> <h3>What you can look forward to:</h3> <p>At <strong>Paymentology</strong>, it’s not just about building world-class payment technology, it’s about building a company where people feel they belong and their work truly matters. You’ll join a diverse, global team committed to making a meaningful impact through what we do. Whether collaborating across time zones or contributing to initiatives that support local communities, you’ll find purpose, growth, and flexibility in a supportive, forward-thinking environment.</p>
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