Senior Technical Instructor – Partner Enablement at Red River

Worldwide

About the role: The Field and Partner Learning (FPL) team equips Red Hat field associates and partners with the skills and confidence to deliver exceptional customer experiences. We create learning strategies that align to Red Hat’s go-to-market priorities, ensuring our sales, technical, services, and partner teams can consistently communicate business value across the customer journey. We partner with global and regional sales leaders to design, deliver, and measure enablement programs that accelerate adoption, drive growth, and strengthen Red Hat’s differentiation in the market. What you will do: As a Senior Technical Instructor – Partner Enablement, you will play a key role in developing and delivering engaging, hands-on learning experiences that help Red Hat’s partners build technical confidence and drive customer impact. You will facilitate advanced technical training on Red Hat’s portfolio — particularly OpenShift and other high-priority emerging technologies — and help partners apply these solutions in real-world customer scenarios. You’ll also contribute to the design and evolution of Red Hat’s partner learning content, ensuring it remains relevant, scalable, and closely aligned to go-to-market priorities and ecosystem needs. What you will bring: Deliver high-quality, advanced technical instruction on Red Hat technologies — with an emphasis on OpenShift, the platform specific focus areas like AI, Virtualization, Application Platform, and other strategic growth areas as technology trends evolve. Design and refine training workshops in collaboration with Portfolio, Product, and Ecosystem GTM teams to ensure alignment with business priorities. Translate complex technical topics into clear, practical learning experiences for diverse partner audiences. Design and refine training workshops in collaboration with strategic Ecosystem partners to ensure alignment with co-Creation and co-Selling motions. Leverage post-session feedback, NPS, and readiness metrics to continuously improve content relevance and instructional effectiveness. Convert in-person or workshop content into scalable modular formats (virtual ILT, e-learning, or micro-learning) for broader delivery through Red Hat Learning and partner platforms. Collaborate with Technical Learning, Ecosystem GTM, and Partner Marketing teams to align technical enablement with partner engagement and specialization strategies. Build relationships with field, product, and ecosystem stakeholders to understand emerging skill needs and proactively evolve course content. Model Red Hat’s open culture — fostering collaboration, inclusion, and a shared sense of purpose across field and partner learning communities. Skills Needed Proven experience facilitating instructor-led technical learning, ideally for partner or customer audiences in enterprise technology. Strong grasp of Red Hat’s portfolio, particularly OpenShift, RHEL, Automation, and emerging technologies such as AI. Expertise in instructional design and delivery methodologies for technical and blended learning. Excellent facilitation, communication, and storytelling skills; able to simplify complexity and inspire confidence. Ability and willingness to explore, use and include AI tools in the whole process of creation, delivery and maintenance of learning assets. Strong collaboration and stakeholder management skills across technical and business teams. Strong existing connection with stakeholders in the Red Hat Partner organization and the Red Hat Ecosystem. Experience managing enablement programs and projects in a matrixed global environment. Familiarity with learning management and enablement platforms. Familiarity with planning frameworks (Product management) and reporting. Experience designing or curating content for the partner ecosystem is a strong plus. A second language in addition to fluent English is desirable. 30% travel . Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.