User Researcher II at Renaissance Learning North America
United States
$82.2k - $113.1k
<div class="content-intro"><p><strong>About Renaissance</strong></p> <p>When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.</p> <p>Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.</p></div><div> <section id="st-companyDescription" class="job-section"></section> <section id="st-jobDescription" class="job-section"> <div> <h4 class="title">UX Researcher II Job Description</h4> </div> <div class="wysiwyg"> <p><span class="TextRun SCXW164738323 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW164738323 BCX8" data-ccp-parastyle="Secondary labels" data-ccp-parastyle-defn="{"ObjectId":"1dcbdd47-05d7-57bc-9560-f065d2d23ff3|1","ClassId":1073872969,"Properties":[335559739,"120",335559738,"120",469777841,"Calibri",469777842,"Times New Roman",469777843,"Calibri",469777844,"Calibri",469769226,"Calibri,Times New Roman",134224900,"true",335551500,"2500134",469775450,"Secondary labels",201340122,"2",134234082,"true",134233614,"true",469778129,"Secondarylabels",335572020,"1",469778324,"Label"]}">Under general supervision, conduct research efforts and develop clear stories from insights that support partner and team alignment on user-focused goals. This includes collaborating with UX designers, product owners, product managers, and engineers to discover opportunities for future products and </span><span class="NormalTextRun SCXW164738323 BCX8" data-ccp-parastyle="Secondary labels">validate</span><span class="NormalTextRun SCXW164738323 BCX8" data-ccp-parastyle="Secondary labels"> designs for product optimization.</span></span><span class="EOP Selected SCXW164738323 BCX8" data-ccp-props="{"335559738":120,"335559739":120}"> </span></p> <p><strong>In this role as a UX Researcher II, you will be responsible for:</strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Design, plan, and execute end-to-end research studies using appropriate qualitative and quantitative methodologies with guidance from senior team members</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Conduct and synthesize research projects including user interviews, usability testing sessions, surveys, card sorting, and contribute to A/B testing initiatives</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Synthesize research findings into clear, actionable insights and present recommendations to cross-functional teams with a compelling, influential story. </span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Analyze insights from research sessions to identify key opportunities and user needs</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Works collaboratively and communicates effectively with peers and managers</span><span data-ccp-props="{"335559738":0,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Monitor and analyze user behavior metrics and usability benchmarks with support from senior researchers</span><span data-ccp-props="{"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Support the evaluation and optimization of research methodologies to improve quality and efficiency of insights</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Assist with research operations including participant recruitment, scheduling, and research repository maintenance</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> </div> </section> <section id="st-qualifications" class="job-section"> <div> <h4 class="title">Qualifications</h4> </div> <div class="wysiwyg"> <p><strong>For this role as a UX Researcher II, you should have:</strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Degree in Human-Computer Interaction, Anthropology, Social Science, Design Research, Psychology, Cognitive Science or related field</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">3-5 years of experience in UX Research</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> or e</span>quivalent combination of education and experience<span data-ccp-props="{"134233117":true,"335559738":60,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Proficiency in qualitative research methods including interviews, contextual inquiry and observational studies</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="auto">Working knowledge of quantitative research methods including survey design and basic statistical analysis</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="auto">Familiarity with mixed-methods research approaches</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="auto">Experience with evaluative research including usability testing and heuristic evaluation</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="2"><span data-contrast="auto">Exposure to generative and exploratory research techniques</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="2"><span data-contrast="auto">Ability to execute research protocols and discussion guides</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="2"><span data-contrast="auto">Experience with participant recruitment and screening</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="2"><span data-contrast="auto">Understanding of research ethics and informed consent practices</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <ul> <li data-leveltext="o" data-font="Courier New" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="9" data-aria-level="2"><span data-contrast="auto">Experience conducting research with diverse user groups</span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":60,"335559739":20}"> </span></li> </ul> <p><strong>Bonus Points:</strong></p> <p></p> <ul> <li><span data-contrast="auto">Portfolio showcasing research projects, methodologies applied, and measurable impact on product outcomes</span><span data-ccp-props="{"335559738":0,"335559739":20}"> </span></li> </ul> <p></p> <h4 class="title">Salary Range: <span data-teams="true">The base range for this position is $82,200.00 - $113,100.00. This range is based on national market data and may vary by experience and location. </span></h4> </div> </section> <section id="st-additionalInformation" class="job-section"> <div> <h4 class="title">Additional Information</h4> </div> <div class="wysiwyg"> <p>All your information will be kept confidential according to EEO guidelines. </p> <p>#LI-Remote</p> </div> </section> </div> <p> </p><div class="content-conclusion"><p><strong>Benefits for eligible US employees include:</strong></p> <ul> <li>World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth</li> <li>Health Savings and Flexible Spending Accounts</li> <li>401(k) and Roth 401(k) with company match</li> <li>Paid Vacation and Sick Time Off</li> <li>12 Paid Holidays</li> <li>Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program</li> <li>Tuition Reimbursement</li> <li>Life & Disability Insurance</li> <li>Well-being and Employee Assistance Programs</li> </ul> <div><strong><em>Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits.</em></strong></div> <p>Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!</p> <p><strong>Equal Opportunity Employer </strong></p> <p>Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.</p> <p>For California Residents, please see our Privacy Notice for California Job Candidates <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Frenaissance.widen.net%2Fview%2Fpdf%2F8idcjno64k%2FCCPA-HR-Privacy-Notice---Applicants-2021.pdf%3Ft.download%3Dtrue%26u%3Dzceria&data=05%7C02%7C%7C4959df92464044e5d7d908dd8cb715e4%7C328ce7ca15a24daa8283ea19fb11ac62%7C0%7C0%7C638821440191509975%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=elFF9dGBR%2B%2FJokVmNrlOYLKpKzXbrLsGJh3KndcrLZs%3D&reserved=0" target="_blank">here</a>. </p> <p><strong>Reasonable Accommodations </strong></p> <p>Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact <a href="mailto:TATeam@renlearnCRM.onmicrosoft.com">Talent Acquisition</a>.</p> <p><strong>Employment Authorization </strong></p> <p>Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.</p> <p>For more information about Renaissance, visit: <a href="https://www.renaissance.com">https://www.renaissance.com</a> </p> <p> </p></div>
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