Senior Sales Engineer, Remote at RudderStack
United States
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">We're looking for a Senior Sales Engineer who can sit across the table from an engineering leader, understand the customer data problem they're actually trying to solve, and show them how RudderStack solves it.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">This is a pre-sales role. You'll own the technical relationship during the evaluation, running discovery, designing and delivering proofs of concept, navigating security and architecture reviews, and building the technical case that wins the deal. You'll work alongside Account Executives on our largest and most complex opportunities, and you'll hand off to Customer Success once the customer is live.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">You'd be joining a team of engineers who care about data, about the community around it, and about making life easier for the people who use our product. We care deeply about our customers, and we judge ourselves on how well we serve them.</span><br><span style="white-space:pre-wrap;">*Our roles are remote first, and can be based anywhere in the US (#LI-Remote).</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">What you'll do</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Own the technical workstream on new business and expansion opportunities, from first technical call through to signed contract and handoff to Customer Success.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Run technical discovery to understand a prospect's current stack, data architecture, and the business outcomes they're trying to reach, then map those to a concrete RudderStack solution.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Design, build, and deliver proofs of concept and demos tailored to the customer's actual use case, not a canned script.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Lead architecture conversations on data governance, identity resolution, customer 360, and warehouse design, and defend those designs to technical buyers.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Navigate security reviews, RFPs, and technical due diligence alongside the account team.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Develop deep subject matter expertise on the customer data landscape and RudderStack's role within it.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Act as a trusted advisor who can influence a prospect's customer data strategy, not just answer questions about our product.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Bring the field's perspective back inside by surfacing patterns from prospect conversations to shape product direction and roadmap priorities.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Create technical content that scales your expertise beyond the deals you personally work.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Qualifications</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">6+ years in a pre-sales solutions or sales engineering role, supporting technical products sold to technical buyers.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">A track record of owning the technical win on complex, multi-stakeholder deals with enterprise customers.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Strong understanding of how modern web services and mobile apps are built, and the cloud infrastructure behind them (AWS, GCP, Azure, Snowflake, Databricks, BigQuery).</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Professional experience in several of: ETL/ELT concepts and workflows, data pipeline design, message queuing patterns, API design and integration, web or mobile development, technical consulting.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">The ability to explain a hard technical concept to an engineer, a product manager, and a growth marketer, and have all three walk away with what they needed.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">Comfort switching context quickly across multiple active opportunities.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:9pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:9pt;white-space:pre-wrap;">Bonus Points: </span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">You've built and shipped websites or mobile apps, or worked hands-on with ETL and data pipelines.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">You've been a DBA, or have strong SQL and dbt experience.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">You've worked in marketing or advertising technology and know firsthand where customer data breaks down.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">You've worked with data analytics, data science, or AI/ML, particularly anything involving getting warehouse data into AI applications.</span></li><li style="font-size:9pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:9pt;white-space:pre-wrap;">You have a habit of taking things apart to understand how they work under the hood.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:9pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p></body></div>
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