Dental Virtual Assistant – US Dental/Orthodontic Office Experience (Remote or Onsite in Davao) at Snapscale

Worldwide

<p><br></p><p><strong> About the Role:</strong></p><p><strong></strong></p><p>Snapscale is looking for an experienced <strong>Dental Virtual Assistant with experience working virtually with US dental clinics/orthodontic offices/dental surgery centers. </strong>This role will support a US-based dental practice and is ideal for candidates with strong communication skills, experience in dental administration, and the ability to provide excellent patient support while managing key front-office and insurance-related functions.</p><p><br></p><p><br></p><p><strong>Key Responsibilities May Include:</strong></p><p><strong></strong></p><ul><li>Conduct insurance verification and benefits eligibility checks</li><li>Answer inbound calls and assist patients with inquiries</li><li>Follow up on appointment confirmations and reminders</li><li>Schedule, reschedule, and coordinate patient appointments</li><li>Maintain and update patient records in the EMR system</li><li>Ensure accurate documentation and efficient patient coordination</li><li>Provide exceptional customer service and support to patients and clinic staff</li></ul><p><br></p><p><br></p><p><strong>Perks:</strong></p><p><strong><span class="ql-cursor"></span></strong></p><ul><li>Health Maintenance Organization (HMO)</li><li>Government-mandated benefits</li><li>13th month pay</li><li>Night differential pay</li><li>Transportation allowance</li><li>Perfect attendance bonus</li><li>Other employee incentives</li><li>Yearly salary increase</li><li>Free lunch everyday</li><li>Opportunities for career growth and development</li><li>Fun and supportive working environment</li></ul> <br><h3>Requirements</h3> <p><br></p><ul><li>Must have experience working with US-based private dental clinics or dental related practices (required)</li><li>Experience with tasks such as using EMR/EHR systems, insurance verification, patient confirmations, appointment scheduling, and inbound call handling</li><li>Strong verbal English communication skills</li><li>Excellent customer service and patient communication skills</li><li>Empathetic, professional, and patient-focused approach</li><li>Highly organized, detail-oriented, and able to multitask effectively</li></ul><p><br></p>