Medical Virtual Assistant | Pharmaceutical Experience (Remote) at Snapscale

Worldwide

<p><br></p><p><strong>About the Role:</strong></p><p><strong></strong></p><p>Snapscale is seeking a skilled <strong>Medical Virtual Assistant </strong>with <strong>pharmaceutical experience</strong> to support a U.S.-based healthcare practice in a <strong>remote setup</strong>. This role is ideal for candidates with a strong background in pharmacy operations, medication coordination, and healthcare administration. You will play a key role in preparing patient charts, managing prescription refill requests, tracking medical orders, and maintaining accurate clinical documentation while ensuring compliance with HIPAA and clinic protocols.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong><span class="ql-cursor"></span></strong></p><ul><li>Prepare and update patient charts at least <strong>72 hours</strong> prior to scheduled appointments, ensuring all relevant clinical information is complete and organized</li><li>Review patients' previous visits, provider notes, laboratory results, medications, and outstanding tasks to ensure continuity of care</li><li>Manage prescription refill requests by coordinating with healthcare providers, pharmacies, and patients while following clinic protocols</li><li>Track and monitor medical orders, including laboratory tests, imaging requests, referrals, and medical supplies, ensuring timely follow-up and completion</li><li>Perform administrative tasks such as data entry, documentation, and communication with patients, pharmacies, providers, and clinic staff</li><li>Maintain and update patient records using EMR/EHR systems with accuracy and attention to detail</li><li>Collaborate closely with clinical and administrative teams to support efficient clinic workflows</li><li>Ensure all patient information and documentation comply with HIPAA regulations and clinic policies</li></ul><p><br></p><p><strong>Perks:</strong></p><ul><li>Health Maintenance Organization (HMO)</li><li>Competitive pay</li><li>Government-mandated benefits</li><li>13th month pay</li><li>Night differential pay</li><li>Internet allowance</li><li>Perfect attendance bonus</li><li>Yearly salary increase</li><li>Opportunities for career growth and development</li></ul> <br><h3>Requirements</h3> <p><br></p><ul><li><strong>Must have experience in the pharmaceutical industry or in a pharmacy-related role (required)</strong></li><li>Experience working with <strong>U.S.-based healthcare providers, clinics, or pharmacies</strong> is preferred</li><li>Experience with <strong>EMR/EHR systems</strong>, patient chart preparation, and medical documentation</li><li>Experience managing <strong>prescription refill requests</strong>, medication coordination, and communication with healthcare providers and pharmacies</li><li>Familiarity with reviewing patient records, laboratory results, medical orders, and clinical documentation</li><li>Strong understanding of <strong>HIPAA compliance</strong> and patient confidentiality standards</li><li>Excellent written and verbal English communication skills</li><li>Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment</li><li>Strong coordination and collaboration skills with clinical and administrative teams</li><li><strong>Must be comfortable working in a remote setup with a reliable internet connection and a dedicated workspace</strong></li></ul>