Medical Virtual Assistant - Registered Nurse (Remote) at Snapscale

Worldwide

<p><br></p><p><strong>About the Role:</strong></p><p><br></p><p>Snapscale is looking for an experienced <strong>Medical Virtual Assistant (Healthcare Virtual Assistant - HVA) </strong>to work<strong> </strong>directly with the team at a US-based direct primary care clinic. This role is for a <strong>registered nurse</strong> and plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Patient Communication, triage, scheduling, intake and registration</li><li>Manage incoming calls and messages</li><li>Triage patient messages — assess symptoms, provide guidance/care plans, or escalate to a provider&nbsp;</li><li>Prescription refills and orders</li><li>Enter orders for imaging, referrals, sleep studies, and more&nbsp;</li><li>Documentation &amp; Records</li><li>Navigate and work the fax queue</li><li>Coordinating referrals &amp; specialist appointments&nbsp;</li><li>Insurance verifications &amp; pre-authorizations</li></ul><p><br></p><p><strong>Perks:</strong></p><p><br></p><ul><li>Health Maintenance Organization (HMO)</li><li>Competitive pay</li><li>Government-mandated benefits</li><li>13th month pay</li><li>Night differential pay</li><li>Internet allowance</li><li>Perfect attendance bonus</li><li>Yearly salary increase</li><li>Opportunities for career growth and development</li></ul> <br><h3>Requirements</h3> <p><br></p><ul><li>Exceptional English communication skills, both written and verbal.</li><li>Registered Nurse</li><li>Strong medical office support skills, with excellent organizational and multitasking abilities.</li><li>Experience in medical office operations, including scheduling, patient management, and billing support.</li><li>Reliable and stable internet connection</li></ul><p><br></p>