Billing Assistant at Steno
United States
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.8;letter-spacing:0.25px;margin:8pt 0px;padding:0px;text-align:justify;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.8;letter-spacing:0.25px;margin:8pt 0px;padding:0px;text-align:justify;'><b><strong style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Why the Billing Team at Steno Is Different</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:8pt 0px 0pt;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Own high-volume work</strong></b><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;"> - process the bulk of invoicing across a fast-moving billing dashboard where speed and accuracy are equally required</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Think critically</strong></b><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;"> - research discrepancies, identify patterns in billing errors, and make judgment calls in real time without being asked</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Hold a high bar</strong></b><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;"> - this team doesn't cut corners; if doing your best work isn't important to you, this isn't the role for you</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Communicate and collaborate</strong></b><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;"> - work closely with billing associates and the billing manager to surface issues early, keep workflows on track, and support cross-functional projects</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Build something better </strong></b><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">- if you see inefficiency as a problem to fix, you'll fit right in</span></li><li style="color:rgb(0,0,0);margin:0pt 0px 8pt;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><b><strong style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Grow on a modern tech stack </strong></b><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">- work with billing, legal tech, and ops tools that are changing the industry; you pick up new systems quickly and are comfortable with Google Workspace, Slack, Zendesk, or similar platforms</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.8;letter-spacing:0.25px;margin:8pt 0px;padding:0px;text-align:justify;'><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">You’ll crush this role if you bring 1+ years of experience in a high-volume, fast-paced environment where critical thinking and attention to detail are non-negotiable - start-up experience is preferred. Coming in as a Billing Assistant at Steno right now isn't just an entry-level move - it's an opportunity in a company that's actively scaling in a space still being disrupted. The kind of visibility, growth, and opportunity you get here is exactly what fast-moving companies are built to offer. </span><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;">In this role, you will cover Monday through Friday, 9 am - 5:30 pm ET, with the expectation of working one Saturday a month. </strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.8;letter-spacing:0.25px;margin:3pt 0px;padding:0px;text-align:justify;'><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;">Application Information</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:8pt 0px 0pt;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. </span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;">Steno personnel will always have a </span><a href="http://steno.com" target="_blank" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;"><u><span style="color:rgb(0,0,0);font-size:10pt;text-decoration:underline;white-space:pre-wrap;">steno.com</span></u></a><span style="color:rgb(0,0,0);font-size:10pt;white-space:pre-wrap;"> email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px 8pt;font-size:10pt;line-height:1.8;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;">Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team. </span></li></ul></body></div>
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