Partnership Operations Coordinator at Supabase
United States
<h1>Partnership Operations Coordinator</h1><p><br/></p><p><br/></p><p><strong>Location: Unted States </strong> PST timezone preferred (Remote friendly)</p><p><br/></p><p><strong>Level:</strong> Mid-Level (3 - 5 years of experience)</p><p><br/></p><h3><strong>About the Role</strong></h3><p><br/></p><p>We're looking for a detail-oriented Partnership Operations Coordinator to join our team and help streamline our partnership processes. This is an excellent opportunity for someone early in their career who wants to make a direct impact on business operations while developing skills in process automation and partnership management.</p><p><br/></p><h3><strong>What You'll Do</strong></h3><p><br/></p><p><strong>Process Management:</strong> Handle all startup credit requests from application through approval, ensuring accuracy and timely processing</p><p><br/></p><p><strong>Lead Routing:</strong> Manage inbound leads from our partnership lead generation form and route them to appropriate team members based on criteria and capacity</p><p><br/></p><p><strong>System Operations:</strong> Maintain and optimize our HubSpot workflows and data integrity, assist with data analysis and reporting</p><p><br/></p><p><strong>Process Improvement:</strong> Document current processes and identify opportunities for automation and efficiency gains</p><p><br/></p><p><strong>Cross-team Coordination:</strong> Collaborate with partnership, sales, and customer success teams to ensure smooth handoffs and a seamless customer experience</p><p><br/></p><h3><strong>What We're Looking For</strong></h3><p><br/></p><p><strong>Required:</strong></p><p><br/></p><p>Experience with CRM tools (workflow management, lead routing, data management)</p><p>Strong attention to detail, understanding of data quality and accuracy in reporting</p><p>Excellent written and verbal communication skills in English</p><p>Process-oriented mindset with focus on efficiency, documentation and improvement</p><p><br/></p><p><strong>Preferred:</strong></p><p><br/></p><p>Experience in operations coordination, customer success, or sales operations roles</p><p>Background at SaaS or tech companies, particularly in customer-facing roles</p><p>Growth mindset and eagerness to learn automation tools</p><p>Basic technical aptitude for systems and process optimization</p><p><br/></p><h3><strong>Ideal Candidates</strong></h3><p><br/></p><p>We're particularly interested in candidates with backgrounds in:</p><p>Operations coordination at SaaS/tech companies</p><p>Customer success or sales operations roles</p><p>Previous fast-paced startup experience, especially ex-founders</p><p><br/></p><p><br/></p><p><br/></p><p>No prior startup ecosystem or partnership experience required – we'll provide all the domain knowledge you need!</p><h3><strong>What We Offer</strong></h3><ul><li><p><strong>Fully Remote</strong></p><p>We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.</p></li><li><p><strong>ESOP</strong></p><p>Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.</p></li><li><p><strong>Tech Allowance</strong></p><p>Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.</p></li><li><p><strong>Health Benefits</strong></p><p>Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.</p></li><li><p><strong>Annual Off-Sites</strong></p><p>Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.</p></li><li><p><strong>Flexible Work</strong></p><p>We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.</p></li><li><p><strong>Professional Development</strong></p><p>Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.</p><p></p></li></ul><h3><strong>About the Team</strong></h3><p>Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.</p><ul><li><p>120+ team members</p></li><li><p>35+ countries</p></li><li><p>15+ languages spoken</p></li><li><p>$396M raised</p></li><li><p>350,000+ community members</p></li><li><p>20,000+ memes posted (and counting)</p></li></ul><p>We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.</p><p></p><h3><strong>Hiring Process</strong></h3><p>We keep things simple, async-friendly, and respectful of your time:</p><ol><li><p>Apply – Our team will review your application.</p></li><li><p>Intro Call – A short video chat to get to know each other.</p></li><li><p>Interviews – Up to four calls with:</p><ul><li><p>Founders</p></li><li><p>Future teammates</p></li><li><p>Someone cross-functional from product, growth, or engineering (depending on the role)</p></li></ul></li><li><p>Decision – We may follow up with a final question or go straight to offer.</p></li></ol><p>All communication is remote and we aim to move fast.</p>
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