Community Manager at Texas Sports Academy Main

United States

We are hiring a Community Manager to build, manage, and grow the community of Texas Sports Academy parents and student-athletes, both online today and in person as the program expands. The Community Manager will serve as the primary point of contact for our families and the host of all community-facing programming. What You'll Do Manage the community end to end. Serve as the day-to-day owner of the Texas Sports Academy family community, including communications, member engagement, response times, and overall member experience. Plan and host online events. Design, schedule, and facilitate virtual events such as parent information sessions, speaker panels, student-athlete socials, Q&A sessions, and family meetups. Expand into in-person events as the community grows. Coordinate speakers and guests. Identify, contact, and confirm relevant speakers (coaches, athletes, educators, parents, and partners), and manage all event logistics from invitation through follow-up. Engage with members on a daily basis. Respond to questions, monitor community channels, and maintain consistent presence across group chats, social platforms, email, and the parent portal. Answer family questions. Provide timely, accurate information about Texas Sports Academy’s program, policies, schedules, and resources, and route specialized questions to the appropriate team members. Maintain the community calendar. Build and manage a rolling calendar of events and engagement touchpoints to keep families connected throughout the year. Community management experience. Demonstrated experience building or managing an engaged community for a school, athletic program, membership organization, brand, or similar group. Event planning and execution. Proven ability to plan, promote, and run events from concept through completion, including speaker outreach and coordination. Strong communication skills. Clear, professional, and empathetic written and verbal communication, with the ability to engage parents and student-athletes effectively. Initiative and organization. Ability to manage multiple priorities, meet deadlines, and operate with minimal supervision in a remote environment. Background in athletics. Personal experience as an athlete, coach, or in a sports-related role, with a genuine understanding of the youth athletics landscape and the families it serves. Texas residency. Must be based in Texas. Austin-area candidates are preferred to support future in-person programming. AI-first mindset. Must be comfortable using AI tools (e.g., ChatGPT, Claude, Perplexity) as a core part of daily workflow, including drafting communications, planning events, analyzing engagement data, and automating repetitive tasks. Bonus Points Prior school or academy experience. Previous roles such as parent liaison, director of family engagement, community lead, or similar positions at an educational institution. Content and communications skills. Experience writing parent communications, producing short-form video content, or managing social media accounts for a family-facing audience. Bilingual (English/Spanish). A significant portion of our families are Spanish-speaking; fluency in both languages is a strong advantage. Tools proficiency. Familiarity with platforms such as Mailchimp or Beehiiv, Notion, Slack, Zoom, and parent communication portals.