Patient Authorization Representative at UCLA Health
United States
$95.7k+
<h3> General Information </h3> <p aria-hidden="true"> Press space or enter keys to toggle section visibility </p> <strong>Work Location: Los Angeles, CA, USA</strong> Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 9:00am-5:30pm PST Posted Date 12/26/2025 <strong>Salary Range</strong>: $30.47 - 47.85 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28043 <h3> Primary Duties and Responsibilities </h3> <p aria-hidden="true"> Press space or enter keys to toggle section visibility </p> <p><span>As a Patient Authorization Representative, you will be responsible for:</span></p> <ul> <li><span>Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers</span></li> <li><span>Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments</span></li> <li><span>Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization</span></li> <li><span>Informing patients of their financial responsibility</span></li> <li><span>Answering a busy phone system</span></li> <li><span>Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives</span></li> </ul> <p><span>Salary range: $30.47 - $<span>47.85</span> Hourly</span></p> <h3> Job Qualifications </h3> <p aria-hidden="true"> Press space or enter keys to toggle section visibility </p> <p><span>We’re seeking a flexible, customer-focused, detail-oriented individual with:</span></p> <ul> <li><span>Experience with pharmaceutical/medical insurance verification and authorization</span></li> <li><span>Excellent communication, interpersonal, organizational, prioritizing and analytical skills</span></li> <li><span> Working knowledge of third-party payor verification terminology</span></li> <li><span>Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs</span></li> <li><span>Computer proficiency with Word, Excel, and CareConnect system</span></li> <li><span>Experience with medical office procedures, including scheduling appointments</span></li> </ul>
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