Is the Associate Clinical Admin position at UnitedHealth Group fully remote?

Yes, this Associate Clinical Admin position at UnitedHealth Group is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Associate Clinical Admin role?

This is a full-time Associate Clinical Admin position at UnitedHealth Group.

What benefits does UnitedHealth Group offer for this position?

UnitedHealth Group offers the following benefits: Health Insurance, Equity.

What is the salary range for the Associate Clinical Admin position?

The salary range for this Associate Clinical Admin role is $0.016k - $0.029k.

How do I apply for the Associate Clinical Admin position at UnitedHealth Group?

You can apply for this Associate Clinical Admin position by clicking the "Apply Now" button on this page, which will take you to UnitedHealth Group's application portal.

Associate Clinical Admin at UnitedHealth Group

United States

$0.016k - $0.029k

This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime.We offer 6 - 8 weeks of paid training. The hours of training will be 8:00 am - 5:00 pm EST, Monday - Friday. Training will be conducted virtually from your home.   Primary Responsibilities:<ul><li>Manages the ancillary referral process by handling incoming and outgoing orders and prior authorizations</li><li>Serves as primary point of contact regarding referrals, by engaging in (telephonic and electronic) client and vendor communications</li><li>Follows protocols to determine patient eligibility and task requests appropriately</li><li>Learns computer system and navigate between computer applications and platforms to research information</li><li>Determine whether authorizations are required for requested medical services</li><li>Reference automated job aid tools via computer to research relevant rules, regulations, or procedures</li><li>Identifies and contacts appropriate resources if necessary to clarify information and respond to medical requests</li><li>Schedules appointments, provides information regarding appointments and medical services to patients</li><li>Orders supplies/durable medical equipment requested through the appropriate vendor</li><li>Ensures the order is entered correctly to submit to billing</li><li>Provisioners complete 6 orders per day/Home Health Provisioners complete 4 orders per day/Intake associates handles 45 a day</li><li>Makes 10-30 outbound calls a day as well takes any inbound calls</li></ul>   You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:<ul><li>High School Diploma / GED OR equivalent work experience</li><li>Must be 18 years of age OR older</li><li>1+ years of experience in an office, claims OR customer service environment</li><li>Experience working in a metric-driven work environment</li><li>Proficiency with Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications</li><li>Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime</li></ul>   Preferred Qualifications:<ul><li>Call center experience</li><li>Durable Medical Equipment (DME) or Home Health (HH) knowledge/experience</li><li>Experience working remotely</li><li>Knowledge of ICD-10 and CPT codes</li></ul>   Telecommuting Requirements:<ul><li>Ability to keep all company sensitive documents secure (if applicable)</li><li>Required to have a dedicated work area established that is separated from other living areas and provides information privacy.</li><li>Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.</li></ul>   Soft Skills:<ul><li>Ability to manage and prioritize multiple tasks in a challenging environment with focused diligence</li><li>Excellent verbal and written communication skills</li><li>Strong organizational skills</li><li>Possess time management skills; exhibits solid ability to prioritize work and perform multi-tasks</li></ul>   *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy   Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.   At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.      UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.   UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Remote Opportunity

Associate Clinical Admin

Join UnitedHealth Group as a entry professional working remotely from United States. Explore the role, benefits, and apply in one place.

Associate Clinical Admin

UnitedHealth Group

Full Time

$0.016k - $0.029k

3 weeks ago

This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

United States

Engineering

Entry

Prior Authorizations

Referral Management

Customer Service

+5 more

Job Description

This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime.

We offer 6 - 8 weeks of paid training. The hours of training will be 8:00 am - 5:00 pm EST, Monday - Friday. Training will be conducted virtually from your home.

Primary Responsibilities:

Manages the ancillary referral process by handling incoming and outgoing orders and prior authorizations
Serves as primary point of contact regarding referrals, by engaging in (telephonic and electronic) client and vendor communications
Follows protocols to determine patient eligibility and task requests appropriately
Learns computer system and navigate between computer applications and platforms to research information
Determine whether authorizations are required for requested medical services
Reference automated job aid tools via computer to research relevant rules, regulations, or procedures
Identifies and contacts appropriate resources if necessary to clarify information and respond to medical requests
Schedules appointments, provides information regarding appointments and medical services to patients
Orders supplies/durable medical equipment requested through the appropriate vendor
Ensures the order is entered correctly to submit to billing
Provisioners complete 6 orders per day/Home Health Provisioners complete 4 orders per day/Intake associates handles 45 a day
Makes 10-30 outbound calls a day as well takes any inbound calls

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of experience in an office, claims OR customer service environment
Experience working in a metric-driven work environment
Proficiency with Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

Call center experience
Durable Medical Equipment (DME) or Home Health (HH) knowledge/experience
Experience working remotely
Knowledge of ICD-10 and CPT codes

Telecommuting Requirements:

Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

Ability to manage and prioritize multiple tasks in a challenging environment with focused diligence
Excellent verbal and written communication skills
Strong organizational skills
Possess time management skills; exhibits solid ability to prioritize work and perform multi-tasks

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Benefits

Health Insurance
Equity

Skills

Prior Authorizations

Referral Management

Customer Service

Data entry

Medical Terminology

Appointment Scheduling

Windows PC Applications

Clinical administration

Ready to Apply?

Join UnitedHealth Group today

Salary Range

$0.016k - $0.029k

Posted 3 weeks ago

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