Executive Admissions Representative (must live in Phoenix or Tempe or surrounding cities) at Unitek Learning

United States

<h3>Company Description</h3><p>As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.</p><h3>Job Description</h3><p><strong>Unitek Learning is seeking an Executive Admissions Representative for our Cross-state enrollment team. This position will start 100% remote with the possibility of moving to hybrid in the future. Must live in the Phoenix or Tempe, AZ area. </strong></p><p><u><strong>Job responsibilities:</strong></u><br/> The expectation is that the majority of an Executive Admissions Representative time will be spent <br/> directly interacting with prospects/students either in person or on the phone. It is also expected that <br/> the Admissions Representative meet all minimum standards outlined per the performance <br/> management program. </p><p><br/> <u>Prospect/Student Interaction (90%).<br/> Building Relationships</u><br/> • Take inquiry calls from all potential students interested in knowing or receiving <br/> information about the programs—including entrance requirements, curricula, and <br/> academic standards—and encourage qualified prospects to schedule an appointment for <br/> an interview.<br/> • Return web inquiries and calls promptly to all potential students and give accurate <br/> information about the programs, including entrance requirements, curricula, and <br/> academic standards.<br/> • Make outbound phone calls to potential students that have expressed interest in <br/> attending the institution. Outbound calling efforts are a key component of this role.<br/> • Participation in organized phone-a-thons and dialing campaigns according to company <br/> best practices is required and is an essential part of day-to-day activity.<br/> • Initiate unsolicited leads and generate new business when not responding to outstanding <br/> inquiries or working with current prospective students.<br/> • Follow up on all inquiries that fail to schedule or show for an interview.<br/> • Follow up interviews that did not progress in the enrollment process and <br/> dropped/cancelled students to resolve any issues or address concerns.<br/> Interviews<br/> • Schedule and conduct student interviews, wherein any reference to Financial Aid complies <br/> with the stated Company Policy.<br/> • Utilize only approved company materials during the interview process, and conduct <br/> interviews according to the stated policies and process at all times.<br/> • Meet with the potential students to explain the program offering and match the college’s <br/> benefits and advantages to the student’s needs. Discuss and advise suitable programs in <br/> accordance with the student’s desires, qualifications, and objectives.<br/> • Make all efforts to ensure that admissions management meets with the potential student <br/> and is well informed about the student’s motivations and concerns about attending the <br/> college.</p><p><br/> <u>Mentoring and Guidance (5%)</u><br/> • Provide basic information and routine advice, guidance and assistance to students using <br/> established procedures and policies on available programs and eligibility requirements, <br/> including the application of policies, procedures and documentation regarding the <br/> admissions process.<br/> • Serve as a liaison between student and campus, and make all necessary enrollment forms <br/> available and assist in completion as needed (including reviewing applications and related <br/> documentation for compliance, partnering with Finance to ensure a high level of customer <br/> service during the transition, and following up to ensure that financial aid packaging is <br/> complete).<br/> • Mentor and advise students to help them identify their unique skills and interests.<br/> • Address any easily resolved inquiries, questions, concerns or issues (may refer more <br/> difficult issues to a more experienced staff member), and ensure appropriate action is <br/> taken to the satisfaction of the student, Company, and/or regulatory agencies in <br/> compliance with policy, procedures and legal requirements.</p><p><u>Administrative (5%)</u><br/> • Accurately account for all inquiries and the admissions activity associated with all <br/> Inquiries.<br/> • Complete daily activity reports.<br/> • Ensure that all pre-start paperwork is completed accurately and in a timely manner.<br/> • Keep all required reports current and accurate, including information stored in the system.<br/> • Attend and successfully complete all training for this position, as required at any time by <br/> the Company.<br/> • Perform other duties as assigned by local leaders.<br/> • Attend meetings as directed by supervisor.</p><p><br/> <u>Key Behaviors</u><br/> • Dependability: Responds to requests for service and assistance.<br/> • Teamwork: Balances team and individual responsibilities.<br/> • Decision Making: Displays willingness to make decisions.<br/> • Communication: Effectively communicates with others.<br/> • Time Management: Can complete all job requirements in allotted time.<br/> • Work Ethic: Displays an organized and result-oriented approach, and motivation to <br/> perform without extensive direction.<br/> • Accuracy: Displays high quality of work and level of accuracy.<br/> • Performs other duties as assigned.<br/> • Comply with all policies and standards.</p><h3>Qualifications</h3><ul><li> Bachelor’s degree preferred.</li><li>One (1) year internal hire: as a Senior Admissions Representative required or Two (2) years external hire: minimum of customer service, telemarketing, or sales required. </li><li>Demonstrated ability to fulfill Company Key Behaviors.</li><li>Excellent presentation skills.</li><li>Knowledge of Microsoft Office Suite: Word, Excel, Outlook.</li><li>Ability to work assigned/flexible hours necessary to complete the job on a weekly basis</li></ul><h3>Additional Information</h3><p><strong>We Offer:</strong></p><ul><li>Medical, Dental and Vision starting the 1st of the month following 30 days of employment</li><li>2 Weeks’ starting Vacation per year.  Increasing based on years of service with company</li><li>12 paid Holidays and 2 Floating Holiday</li><li>401k with company match</li><li>Company Paid Life Insurance at 1x’s your annual salary</li><li>Leadership development and training for career advancement</li><li>Tuition assistance and Forgiveness for you and your family up to 100% depending on the program</li></ul>