Engagement Manager - Remote - USA at Visit.org

United States

$75k - $100k

Visit.org is seeking a driven Engagement Manager to join our growing remote team in a high-impact, client-facing role built for someone who thrives at the intersection of strategy, delivery, and relationship ownership. You will serve as the primary point of contact and senior lead for our largest and most complex corporate partnerships, owning the full engagement end-to-end across multiple concurrent initiatives, driving alignment across stakeholders, leading cross-functional workstreams, and ensuring every engagement delivers measurable social impact at scale. This is not a traditional account management role, but rather one where you bring the operational rigor and executive presence needed to manage enterprise relationships at the highest level, while working closely with Sales to support portfolio growth and renewal. The ideal candidate brings a consulting or strategy background, a bias for proactive ownership, and the agility to thrive in a fast-moving, mission-driven environment. What Motivates Us There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities. When You Join the Team You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together. You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world. About Visit.org: Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, HubSpot, Hewlett Packard Enterprise, and more. Responsibilities: Lead and project-manage complex, multi-stream client engagements in its entirety, coordinating cross-functional teams, timelines, and deliverables to drive high-quality outcomes with measurable business and social impact results. Own and deepen executive-level relationships with key stakeholders across enterprise accounts, acting as a trusted advisor on social impact strategy and a credible senior presence in every client interaction. Develop and execute tailored account plans aligned to each client's strategic goals and ROI metrics, including planning and leading executive offsites, business reviews, and co-creation sessions that strengthen the partnership. Partner closely with Sales on renewals, expansions, and negotiations, bringing deep account knowledge and relationship equity to support retention and portfolio growth. Deliver compelling, customized consultations and presentations that articulate the strategic value of Visit's platform and services relative to client objectives. Proactively identify risks, misalignments, and delivery gaps across accounts, resolving issues with urgency and maintaining a high standard of execution. Serve as the internal voice of the client, collaborating with Supply, Content, Marketing, Events, and Product teams to surface needs, influence the roadmap, and drive cross-functional alignment. Contribute to the development of scalable engagement frameworks, playbooks, and best practices that raise the bar for how Visit delivers at the enterprise level. 4+ years of experience in management consulting, strategy, engagement management, or a senior client-facing role from a Big 4 or equivalent consulting background strongly preferred Proven ability to own and run the full, complex, multi-workstream client engagements, including executive stakeholder management and cross-functional coordination Experience managing enterprise accounts or partnerships with demonstrated impact on retention, growth, or strategic outcomes Strong executive presence, comfortable leading client rooms, facilitating senior-level conversations, and representing the organization at the highest levels Exceptional organizational and project management skills, with the ability to create structure and drive clarity across ambiguous, high-stakes situations Fluency in building the business case for value through data, client narratives, and strategic insight Outstanding written, verbal, and presentation communication skills, with the ability to tailor the message to any audience Comfort operating in a fast-paced, high-growth environment where priorities shift, and ownership is broad Genuine passion for social impact and a belief in the power of technology to drive meaningful change at scale How we care Health, Dental, Vision Unlimited PTO + Holiday + Birthday off! Unlimited Social Impact Time Off (SITO)! Competitive salary Mission-aligned company events/volunteering Inclusive, exciting start-up culture Accelerated career & personal growth Culture Club and more! Salary range is $75,000 to $100,000 DOE + OTE; however, base pay may vary depending on job-related knowledge, skills, and experience. A range of benefits may include equity, healthcare benefits, and paid time off may be provided as part of the compensation package.