Sr. Mgr, Product Design - Growth at Zapier

Americas

$187k - $281k

<h2><strong>About Zapier</strong></h2><p><em><strong>We're humans who simply think computers should do more work.</strong></em></p><p>At <a href="https://zapier.com/about" rel="noopener noreferrer nofollow" target="_blank"><u>Zapier</u></a>, we’re not just making software—we’re building a platform to help millions of businesses globally scale <em>with </em><a href="https://zapier.com/ai" rel="noopener noreferrer nofollow" target="_blank"><u>automation and AI</u></a>. Our mission is to make automation work for everyone by delivering products that delight <a href="https://zapier.com/customer-stories" rel="noopener noreferrer nofollow" target="_blank"><u>our customers</u></a>. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel <a href="https://zapier.com/zapconnect" rel="noopener noreferrer nofollow" target="_blank"><u>our customers’ success</u></a>, and as they grow, so will you.</p><p></p><p><strong>Job Posted: </strong>10/8/25</p><p><strong>Location:</strong> Americas </p><p></p><p>Hi there!</p><p>Zapier is on a mission to make automation work for everyone. With AI reshaping how work gets done, we’re closer than ever to that mission. We’re looking for a strategic and collaborative <strong>Senior Manager of Product Design, Growth</strong> to lead a team of designers focused on driving adoption, retention, and expansion of Zapier through product-led growth.</p><p>This role sits at the intersection of design, experimentation, and business outcomes. You’ll partner closely with product managers, engineers, marketers, and data to design experiences that reduce customer friction, accelerate time-to-value, and scale durable growth. If you thrive on turning design into measurable impact — from first AI workflow success to multi-user expansion — this role is for you.</p><ul><li><p><a href="https://zapier.com/jobs/our-commitment-to-applicants/" rel="noopener noreferrer nofollow" target="_blank">Our Commitment to Applicants</a></p></li><li><p><a href="https://zapier.com/jobs/culture-and-values-at-zapier/" rel="noopener noreferrer nofollow" target="_blank">Culture and Values at Zapier</a></p></li><li><p><a href="https://zapier.com/learn/remote-work/" rel="noopener noreferrer nofollow" target="_blank">Zapier Guide to Remote Work</a></p></li><li><p><a href="https://zapier.com/jobs/zapier-code-of-conduct/" rel="noopener noreferrer nofollow" target="_blank">Zapier Code of Conduct</a></p></li><li><p><a href="https://zapier.com/jobs/working-on-diversity-and-inclusivity/" rel="noopener noreferrer nofollow" target="_blank">Diversity and Inclusivity at Zapier</a></p></li></ul><p></p><h2>About You</h2><ul><li><p><strong>Growth-obsessed leader:</strong> You thrive in fast-paced environments where experimentation and iteration are the norm. You understand how growth loops work and how design decisions can influence adoption, retention, and expansion at every stage of the funnel.</p></li><li><p><strong>Outcome-oriented.</strong> You anchor design decisions in metrics that matter — activation, retention, expansion — and know how to balance rapid experimentation with long-term impact.</p></li><li><p><strong>Experimentation champion:</strong> You're systematic about hypothesis formation, test design, and result interpretation. You know when to ship fast and when to invest in polish.</p></li><li><p><strong>Bold, strategic thinker.</strong> You can define multi-quarter design strategy and vision while sequencing fast iterations that de-risk big bets. You balance ambitious ideas with disciplined follow-through.</p></li><li><p><strong>Collaborative partner:</strong> You excel at working cross-functionally with growth product managers, engineers, marketers, and data analysts to achieve shared goals.</p></li><li><p><strong>AI-fluent in design.</strong> You embrace AI to accelerate design — from rapidly prototyping flows, to testing growth ideas faster with AI-assisted creative, to analyzing user behavior and uncovering opportunities.</p></li><li><p><strong>Team builder.</strong> You develop talent, set high standards, and foster a culture of experimentation, learning, and user-centered craft.</p></li></ul><p></p><h2>What You’ll Do</h2><ul><li><p><strong>Lead and develop the growth design team:</strong> Set clear goals, define success metrics, and coach designers through regular feedback. Partner with cross-functional leaders to align design strategy with business growth objectives.</p></li><li><p><strong>Design for the funnel:</strong> Shape experiences that reduce friction and improve conversion across the user journey — from onboarding to retention to expansion.</p></li><li><p><strong>Growth experimentation &amp; optimization:</strong> Partner with your designers, Growth PMs, and data to run experiments, codify insights, and scale learnings into durable growth plays.</p></li><li><p><strong>Champion user-centered metrics.</strong> Use qualitative and quantitative data to identify friction points, validate design decisions, and demonstrate business impact.</p></li><li><p><strong>Advance AI-enabled design practices.</strong> Leverage AI to speed up design exploration, test hypotheses, and identify customer opportunities.</p></li><li><p><strong>Shape growth culture.</strong> Establish design best practices for experimentation, foster a mindset of rapid learning, and ensure growth design is aligned with Zapier’s product-led growth strategy.</p></li></ul><p></p><h2><strong>How to Apply</strong></h2><p>At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.</p><p>Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.</p><p>After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!</p><p>Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our <a href="https://zapier.com/jobs/zapier-code-of-conduct" rel="noopener noreferrer nofollow" target="_blank">code of conduct</a> provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.</p><p>Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can <a href="https://zapier.com/legal/data-privacy" rel="noopener noreferrer nofollow" target="_blank">review our privacy policy here</a>.</p><p>Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact <a href="mailto:jobs@zapier.com" rel="noopener noreferrer nofollow" target="_blank">jobs@zapier.com</a>.</p><p></p>