Renewals Manager at Anaconda, Inc.
United States
$74k - $107.5k
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><h5 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:12pt;font-weight:600;letter-spacing:0px;margin-top:14px;margin-bottom:3px;padding-left:0px;'><b><strong style="white-space:pre-wrap;">Summary:</strong></b></h5><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:10.5pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:left;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Anaconda is looking for a Renewals Manager to own customer retention and expansion for a named book of accounts. You'll work closely with Account Executives, Technical Customer Success Managers, and cross-functional partners to ensure customers see continuous value in our Python-focused AI platform, long before renewal conversations begin. This role is critical to our growth as we scale from a data science tool to an end-to-end AI development platform, and you'll help build the processes and playbooks that define how we serve customers at scale. </span><span style="font-size:11pt;white-space:pre-wrap;">This is an excellent opportunity for you to leverage your experience and skills and apply it to the world of data science, artificial intelligence, and machine learning. </span><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Ideally, you're based in Pacific or Mountain Time Zone, which helps with geographic coverage and APAC collaboration.</strong></b></p><h5 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:12pt;font-weight:600;letter-spacing:0px;margin-top:14px;margin-bottom:3px;padding-left:0px;'><br><b><strong style="white-space:pre-wrap;">What You'll Do:</strong></b></h5><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Own gross revenue retention and logo retention for a book of accounts</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Engage customers 120-150 days before renewal to build value-driven conversations around product usage, success plans, and business outcomes</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Partner regularly with Account Executives to review renewal pipeline, identify expansion opportunities, and coordinate on upsell strategies</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Analyze customer health scores and usage data to proactively address churn risk and uncover growth potential</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Lead renewal processes across Sales, Finance, and Legal; ensuring on-time completion and smooth handoffs</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Build and refine engagement frameworks and automation strategies that scale across account segments</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Present renewal insights and pipeline updates to senior leadership with clarity and confidence</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><h5 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;padding-left:0px;'><span style="color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;">Your Impact Will Be Measured Through:</span></h5><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Gross revenue retention (GRR) and logo retention rates across your book</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">ARR retention - maintaining or expanding annual recurring revenue</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">On-time renewal completion and churn reduction</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Expansion revenue identified and qualified through proactive engagement</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Customer lifetime value contribution through strategic account planning</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><h5 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:12pt;font-weight:600;letter-spacing:0px;margin-top:14px;margin-bottom:3px;padding-left:0px;'><b><strong style="white-space:pre-wrap;">What You Need:</strong></b></h5><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">3+ years in renewals, customer success, or account management at a B2B technology company</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Experience managing customer renewals and retention in a sales-adjacent or quota-carrying role</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Proficiency with CRM and customer success platforms (Salesforce, Vitally, or similar tools)</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Technical fluency; able to discuss programming, developer workflows, and AI use cases with technical buyers</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Daily use of AI tools (Claude, ChatGPT, or similar) for automating reports, generating insights, or streamlining workflows</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Strong presentation skills; comfortable building decks and presenting to executive audiences without relying on script</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Proven ability to manage multiple priorities, pivot quickly, and thrive in fast-changing environments</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">You embody our values of Clarity, Care and Candor</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">You care deeply about fostering an environment where people of all backgrounds and experiences can flourish</span></li></ul><h5 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:12pt;font-weight:600;letter-spacing:0px;margin-top:14px;margin-bottom:3px;padding-left:0px;'><b><strong style="white-space:pre-wrap;">What Will Make You Stand Out:</strong></b></h5><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You've worked in a fast-paced startup where priorities shift frequently and you've learned to build structure in ambiguous environments</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You have experience at an open-source, AI, or data science company and understand the technical landscape developers and data scientists navigate daily</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You're based in Mountain or Pacific Time, which helps with geographic coverage and APAC collaboration</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You use AI tools not just for research but for real work like prompt engineering, automating busy work, and improving efficiency are part of your daily routine</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You've successfully transitioned from a sales role into customer success or renewals, bringing negotiation and objection-handling skills with you</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Experience working in a fast-paced startup environment</span></li><li style="--listitem-marker-color:#000000;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Experience working in an open-source, AI, or data science-oriented company</span></li></ul><h5 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:12pt;font-weight:600;letter-spacing:0px;margin-top:14px;margin-bottom:3px;padding-left:0px;'><b><strong style="white-space:pre-wrap;">Why You'll Like Working Here:</strong></b></h5><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:4px 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">You'll thrive in a high-performance environment where results are recognized and rewarded</span></li><li style="margin:4px 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Your work directly contributes to shaping the future of data science, machine learning, and AI in the enterprise.</span></li><li style="margin:4px 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">You'll work alongside a collaborative team that values diverse, thoughtful discussion, clarity and candor.</span></li><li style="margin:4px 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">You'll be supported by a culture that puts employees first - with flexible hours, a fully remote setup, and a genuine commitment to your wellbeing and growth.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">The application deadline for this role is 11/24/2026;</span><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;"> </strong></b><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">applicants will be reviewed on an ongoing basis until the role is filled.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">The US base salary range for this role is </span><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">$74,000 - $107,500</span><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;"> </strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">+</span><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;"> </strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed in each job posting reflects the minimum and maximum target salaries for the position across all US locations.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Within the range, individual compensation is determined by various factors, including work location, job-related skills, experience, and relevant education or training. Your recruiter will provide more specific details on the salary range for your preferred location during the hiring process.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">In addition to base salary, we offer a comprehensive benefits package that includes:</span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:4px 0px;font-size:11pt;line-height:1.38;--listitem-marker-color:#000000;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Flexible Vacation Policy</span></li><li style="margin:4px 0px;font-size:11pt;line-height:1.38;--listitem-marker-color:#000000;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Medical, Dental, and Vision Insurance</span></li><li style="margin:4px 0px;font-size:11pt;line-height:1.38;--listitem-marker-color:#000000;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Short Term and Long Term Disability</span></li><li style="margin:4px 0px;font-size:11pt;line-height:1.38;--listitem-marker-color:#000000;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Paid Parental Leave</span></li><li style="margin:4px 0px;font-size:11pt;line-height:1.38;--listitem-marker-color:#000000;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Monthly Wellness Stipend</span></li><li style="margin:4px 0px;font-size:11pt;line-height:1.38;--listitem-marker-color:#000000;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Employee Assistance Program and Mental Health Resources</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><i><em style="font-size:11pt;white-space:pre-wrap;">An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</em></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><i><em style="font-size:11pt;white-space:pre-wrap;">Anaconda, Inc. (“We”, “Us”) are committed to protecting and respecting your privacy. This Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to Us, will be processed by Us in connection with Our recruitment processes. </em></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><i><em style="font-size:11pt;white-space:pre-wrap;">By clicking “Submit Application”, you acknowledge you have read our </em></i><a href="https://legal.anaconda.com/policies/en?name=privacy-policy" target="_blank" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;"><i><em style="font-size:11pt;white-space:pre-wrap;">Privacy Policy</em></i></a><i><em style="font-size:11pt;white-space:pre-wrap;"> and that Anaconda can retain your application data for up to 1-year, unless otherwise stated. For the purpose of the General Data Protection Regulation (“GDPR”) ”) and the version of the GDPR retained in UK law (the “UK GDPR”) the Data Controller is Vanessa Macilwaine.</em></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><span style="color:rgb(37,37,40);font-size:11pt;white-space:pre-wrap;">Anaconda is an EEO/AA employer M/F/V/D.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:10.25pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p></body></div>
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