Account Executive (Japan) at Arctic Wolf
Japan
<p>At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the <b>Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60</b> lists, and we recently took home the <b>2024 CRN Products of the Year</b> award. We’re proud to be named a <b>Leader</b> in the <b>IDC MarketScape</b> for Worldwide Managed Detection and Response Services and earning a <b>Customers' Choice</b> distinction from <b>Gartner Peer Insights</b>. Our <b>Aurora Platform</b> also received <b>CRN’s Products of the Year</b> award in the inaugural <b>Security Operations Platform</b> category. Join a company that’s not only leading, but also shaping, the future of security operations. </p><p></p><p>Our mission is simple: End Cyber Risk. We’re looking for an Account Executive in Japan to be part of making that happen. </p><p></p><p>Arctic Wolf Networks is seeking a motivated, flexible, and proven technology sales leader and professional to join our corporate sales team in Japan. The Account Executive plays a pivotal role in driving both new customer acquisition and the retention and expansion of existing customers, serving as a key contributor to our rapid growth. Working closely with the SE, Channel, Field Events, Customer Success, and Sales Development teams, you will be responsible and accountable for achieving sales targets within your assigned territory. As a member of Arctic Wolf Japan, you will embody integrity, energy, collaboration, and intelligence, representing our team, culture, and services daily to partners, prospects, and customers.</p><p></p><p><b>Location:</b> Must be physically located in Japan</p><p></p><p><b>Responsibilities:</b></p><ul><li>Responsible for both acquiring new customers and retaining and expanding existing customers within your assigned territory</li><li>Ensure achievement of quarterly and annual sales targets through detailed and professional sales activities using a solid, measurable sales process</li><li>Leverage internal security tools, communication tools, and CRM tools to enhance personal efficiency and productivity while providing the organization with accurate business and customer information</li><li>Leverage deep expertise and product knowledge to understand competitive offerings and differentiators, focus on customer requirements and outcomes, and drive effective deal qualification and renewal/expansion with existing customers</li><li>Act as a key person building strong trust relationships with prospects and as the team's central hub driving the sales process</li><li>Support the discovery, establishment, management, and expansion of new business partnerships within the reseller and ecosystem community, driving pipeline development and leveraging relationships for competitive advantage</li><li>Leverage personal networks and business partnerships to generate net new leads for the assigned territory</li><li>Collaborate with executive leadership to develop short- and long-term regional strategic plans</li><li>Continuously strengthen collaboration with the Pre-Sales Engineering department to build a consistent sales process and customer experience</li><li>Collaborate with channel resources to ensure strategic partner success and strengthen channel relationships.</li><li>Act as a trusted advisor by actively listening to customer needs, serving as their internal advocate, and influencing product and service improvements.</li><li>Propose additional Arctic Wolf services aligned with customer needs, identifying and executing upsell opportunities.</li><li>Manage a high volume of customer requests and initiatives, effectively prioritizing, resolving issues in a timely manner, and guiding customers toward best practice solutions.</li></ul><p></p><p><b>Skills and Requirements:</b></p><ul><li>Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or Computer Information Systems, or a combination of equivalent education and experience. MBA preferred.</li><li>5+ years of proven sales or account management experience in technology, specifically cybersecurity or related fields.</li><li>Demonstrated track record of achieving sales targets.</li><li>Ability to communicate effectively in writing and verbally with customers and colleagues at all levels.</li><li>Ability to work autonomously and as part of a team.</li><li>Strong proficiency with technology, spreadsheets, and CRM.</li><li>Commitment to continuous sales skill development, customer service, and follow-up.</li><li>Ability to adapt flexibly in a rapidly changing environment is essential.</li><li>Ability to collaborate effectively with various internal groups.</li><li>Proven track record of effectively translating and communicating key technical concepts to both technical and non-technical audiences.</li><li>High level of initiative, proactivity, positive attitude, and excellent organizational skills.</li><li>Ability to read and understand English documents and emails, participate in online meetings with overseas members in English, and communicate via chat.</li></ul><p></p><p><b>On-Camera Policy</b></p><ul><li>To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.</li></ul><p></p><p><b>About Arctic Wolf:</b></p><p>At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including <b>Top Workplace USA</b> (2021-2024), <b>Best Places to Work – USA</b> (2021-2024), <b>Great Place to Work – Canada</b> (2021-2024), <b>Great Place to Work – UK</b> (2024), and <b>Kununu Top Company – Germany</b> (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. </p><p></p><p><u>Our Values</u> </p><p>Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. </p><p></p><p>We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity <a href="https://arcticwolf.com/company/careers/diversity-equity-inclusion-and-belonging/" rel="noopener noreferrer" target="_blank">here</a>. </p><p></p><p>We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. </p><p></p><p>All wolves receive compelling compensation and benefits packages, including: </p><ul><li>Equity for all employees </li><li>Flexible time off and paid volunteer days </li><li>Training and career development programs </li><li>Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services </li><li>Robust Employee Assistance Program (EAP) with mental health services </li><li>Fertility support and paid parental leave </li></ul><p></p><p>Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing <a href="mailto:recruiting@arcticwolf.com.%E2%80%AF" rel="noopener noreferrer" target="_blank"><span>recruiting@arcticwolf.com.</span> </a> </p><p></p><p><b><u>Security Requirements</u></b> </p><ul><li>Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). </li><li>Background checks are required for this position. </li><li>This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations. </li></ul><p></p>
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