Network Engineer II at Astreya
Ireland
€50.64k - €63.3k
<p><span style="color:#000000"><b><span style="font-size:inherit"><br />What this Job Entails:</span></b></span></p><p style="color:!important"><span style="color:#000000"><span style="font-size:inherit">The Level 2 Network Engineer is responsible for providing technical support, troubleshooting, maintenance, and operational management of enterprise and data-centre network infrastructure. The role involves investigating and resolving network incidents and service requests escalated from Level 1 support, performing network changes, monitoring infrastructure, troubleshooting connectivity and performance issues, and working with Level 3 engineering teams and vendors on complex problems.</span></span></p><p style="color:!important"><span style="color:#000000"><span style="font-size:inherit">The engineer will work across technologies such as switching, routing, firewalls, wireless networks, WAN/LAN connectivity, network monitoring, and data-centre infrastructure while following established operational procedures, security standards, and change-management processes.<br /><br /></span></span></p><p style="color:!important"><span style="color:#000000"><b><span style="font-size:inherit">Scope: </span></b></span></p><ul><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Provide operational support for enterprise and data-centre network infrastructure.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Support LAN/WAN, routing, switching, firewalls, wireless, and network connectivity.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Troubleshoot Layer 1, Layer 2 and Layer 3 network issues.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Monitor network infrastructure and respond to alerts, incidents and service requests.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Implement approved network changes, upgrades, configurations and hardware replacements.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Support network performance, availability and connectivity troubleshooting.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Maintain network documentation, configuration records and operational procedures.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Coordinate with Level 3 engineering teams, vendors and service providers for complex issues.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Support incident, problem and change-management processes in accordance with operational standards.</span></span></li></ul><p style="color:!important"><span style="color:#000000"><span style="font-size:inherit"><br /><br /></span></span></p><p style="color:!important"><span style="color:#000000"><b><span style="font-size:inherit">Your Roles and Responsibilities:</span></b></span></p><ul><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Provide Level 2 technical support for enterprise and data-centre network infrastructure.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Diagnose and resolve network incidents, connectivity issues and service requests.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Troubleshoot routing, switching, firewalls and network issues.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Monitor network infrastructure and respond to alerts and service-impacting events.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Perform approved network configurations, changes, upgrades and hardware replacements.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Conduct structured troubleshooting and escalate complex or unresolved issues to Level 3 engineering teams.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Support incident, problem and change-management processes.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Coordinate with vendors, service providers and cross-functional infrastructure teams to resolve network issues.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Maintain accurate network documentation, configuration records and troubleshooting procedures.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Participate in network maintenance, service restoration and continuous improvement activities.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Ensure all work follows established security, operational and change-management standards.</span></span></li></ul><br /><p style="color:!important"><span style="color:#000000"><b><span style="font-size:inherit">Required Qualifications/Skills:</span></b></span></p><ul><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience </span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Have a full understanding of routing, switching, server operating systems, firewalls, wireless controllers, DNS, email, virtual machines and software applications</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Builds productive internal and external working relationships</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Exercises judgment within defined procedures and practices to determine appropriate action</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Familiarity with content delivery networks and internet peering strategies</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Understanding of server hardware technologies relative to content delivery performance and capacity</span></span></li></ul><br /><p style="color:!important"><span style="color:#000000"><b><span style="font-size:inherit">Preferred Qualifications: </span></b></span></p><ul><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Industry-recognized networking certification such as CCNA, CCNP, JNCIA/JNCIS, Arista ACE, or equivalent.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Experience supporting data-centre, enterprise, or 24×7 network operations environments.</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Exposure to network automation or scripting</span></span></li></ul><br /><p style="color:!important"><span style="color:#000000"><b><span style="font-size:inherit">Physical Demand & Work Environment:</span></b></span></p><ul><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Must have the ability to perform office-related tasks which may include prolonged sitting or standing</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Must have the ability to move from place to place within an office environment</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Must be able to use a computer</span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Must have the ability to communicate effectively </span></span></li><li style="color:!important"><span style="color:#000000"><span style="font-size:inherit">Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers</span></span></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b>Salary Range</b></p>50,640.00 - 63,300.00 EUR (Annual)<ul><li><i>Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.</i></li><li><i>Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.</i></li></ul>
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