Dispatcher at Bark & Mane of Greater Reno
United States
$0.015k - $0.017k
<div class="trix-content"> <div>Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly. <br><br><strong>We Offer</strong> </div><ul> <li>Hourly pay, paid biweekly, $15-$17 per hour</li> <li>Part-time schedule, with Saturday, Sunday, and Monday preferred</li> <li>Paid Holidays</li> <li>Employee recognition through company events, swag, and additional incentives</li> <li>Supportive, low-drama work culture, locally owned & operated</li> <li>Growth opportunities & career development</li> <li>Responsive ownership invested in your success</li> <li>401(k) after 1 year</li> </ul><div><strong>Responsibilities</strong></div><ul> <li>Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.</li> <li>Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.</li> <li>Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.</li> <li>Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers. </li> </ul><div><strong>Requirements</strong></div><ul> <li>Previous paid dispatcher or scheduler experience (preferred but not required).</li> <li>Exceptional communication and interpersonal skills.</li> <li>Strong organizational and time-management abilities to handle schedules.</li> <li>Customer service orientation with the ability to resolve inquiries and problems promptly. </li> <li>Reliable at-home computer setup and high-speed internet connection suitable for remote work.</li> <li>Technology proficient and comfortable learning and navigating multiple software platforms, scheduling systems, and communication tools. </li> </ul><div> <strong>Bark & Mane - Overview</strong> </div><ul> <li>Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and water—without the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet’s individual needs. </li> <li>At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experience—all in the convenience of our clients' driveways. </li> </ul><div><strong>Bark & Mane - Hiring Process</strong></div><ul> <li>A phone call within 24 hours</li> <li>An in-person interview within 48 hours</li> <li>An offer letter—and lunch with the owner—within 7 days</li> </ul> </div> <p>Flexible work from home options available.</p>
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