Is the SENIOR MANAGER, VIRTUAL ADVISING position at Bottom Line fully remote?

Yes, this SENIOR MANAGER, VIRTUAL ADVISING position at Bottom Line is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time SENIOR MANAGER, VIRTUAL ADVISING role?

This is a full-time SENIOR MANAGER, VIRTUAL ADVISING position at Bottom Line.

What is the salary range for the SENIOR MANAGER, VIRTUAL ADVISING position?

The salary range for this SENIOR MANAGER, VIRTUAL ADVISING role is $73k - $89k.

How do I apply for the SENIOR MANAGER, VIRTUAL ADVISING position at Bottom Line?

You can apply for this SENIOR MANAGER, VIRTUAL ADVISING position by clicking the "Apply Now" button on this page, which will take you to Bottom Line's application portal.

SENIOR MANAGER, VIRTUAL ADVISING at Bottom Line

United States

$73k - $89k

<div><div><div><div><div><div><div style="margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-transform: none; background-color: rgb(255, 255, 255);" data-pasted="true"><p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; vertical-align: baseline; background-color: transparent; color: windowtext; text-align: center; text-indent: 0px;'>SENIOR MANAGER, VIRTUAL ADVISING <p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; vertical-align: baseline; background-color: transparent; color: windowtext; text-align: center; text-indent: 0px;'>National<p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 16px 0px 5.33333px; padding: 0px; font-weight: bold; font-style: normal; vertical-align: baseline; background-color: rgb(22, 104, 134); color: rgb(0, 0, 0); text-align: left; text-indent: 0px;'>Who We Are and What We Believe:<p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; vertical-align: baseline; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;'>Founded in 1997, <a href="http://www.bottomline.org/" target="_blank" rel="noreferrer noopener" style="margin: 0px;padding: 0px;text-decoration: none;color: inherit;">Bottom Line</a> is a nationally recognized nonprofit organization with a mission to partner with degree-aspiring students from first-generation and low-income backgrounds as they get into college, graduate, and launch meaningful careers. For nearly 30 years, Bottom Line has provided consistent, one-on-one support to help students navigate the challenges of accessing and succeeding in college.<p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; vertical-align: baseline; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;'>We serve students from 9th grade through career launch through our signature programming in Massachusetts, New York City, Chicago, Ohio, Detroit, and Houston and scaled supports available nationwide. Our vision is to create a far-reaching ripple effect, launched by the transformative power of a college degree and a mobilizing first career, that uplifts individuals, families, and entire communities.<p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; vertical-align: baseline; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;'>When you join Bottom Line, you will become a part of a team that combines passion with expertise to advance equity and opportunity for degree-aspiring students. In our dynamic, results-driven environment, your contributions will help shape brighter futures and stronger communities.<p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 16px 0px 5.33333px; padding: 0px; font-weight: bold; font-style: normal; vertical-align: baseline; background-color: rgb(22, 104, 134); color: rgb(0, 0, 0); text-align: left; text-indent: 0px;'>What You Will Do:<p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px 0px 10.6667px; padding: 0px; font-weight: normal; font-style: normal; vertical-align: baseline; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;'>The Senior Manager, Virtual Advising primarily focuses on delivering a high-quality student experience for students in Bottom Line’s scaled advising programs (Bluprint and Get Schooled), including student engagement and managing a team of up to 7 advisors and a team of contractor advisors during peak seasons. This includes ensuring the delivery of high-quality student advising supports, overseeing the development, performance, satisfaction, and retention of the advisors, and working directly with students who require additional support. The Senior Manager will also develop and execute student recruitment and onboarding plans, collaborate with the Program Strategy team to improve upon the program, and ensure that protocols are in place to handle high-risk student situations.<p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 16px 0px 5.33333px; padding: 0px; font-weight: bold; font-style: normal; vertical-align: baseline; background-color: transparent; color: rgb(0, 0, 0); text-align: left; text-indent: 0px;'>Primary Responsibilities:<p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; padding: 0px; font-weight: bold; font-style: normal; vertical-align: baseline; background-color: transparent; color: rgb(0, 0, 0); text-align: left; text-indent: 0px;'>Manage Communal Student Advisors (30%) <ul style="margin-left: 24px ;"><li>Manage a team of Virtual Advisors, who are responsible for advising students via theBluprintand Get Schooledplatforms</li><li>Manage the team of reviewers and contractor advisors that power Get Schooled scaled services (essay, scholarship, and resume reviews) during peak seasons. </li><li>Work with Program Operations, Program Strategy, and Fidelity to ensure program delivery is aligned with The Bottom Line Way and represents the latest in program evolution.</li><li>Meet regularly with team members one-on-one to assess progress toward individual performance goals and team Key Performance Indicators. </li><li>Maintain a supportive, inclusive, positive work environment within the team, including but not limited to leading weekly team meetings and building a strong team dynamic in a virtual work environment. </li><li>Hire, onboard, and train team members as needed. </li><li>Observe and coach staff interacting with students. </li><li>Provide regular, consistent, candid feedback that gives staff an understanding of their performance and demonstration of behavioral competencies at present and where/how they can grow. </li><li><span data-contrast="auto" lang="EN-US" class="TextRun SCXW162301429 BCX8" style="margin: 0px;padding: 0px;font-size:16px;line-height: 20.5042px;font-family: Roboto, Roboto_EmbeddedFont, Roboto_MSFontService, sans-serif;">Manage program resources to ensure that advisors have the necessary resources to do their job (materials, training, technology, supplies, appropriate time, coaching, etc.). </li></ul></div><div style="margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-transform: none; background-color: rgb(255, 255, 255);"><ul style="margin-left: 24px ;"><li>Pull and analyze data that reflects team and program Key Performance Indicators. </li><li>Deliver formal annual performance reviews, as well as regular step-backs. </li><li>Uphold Organizational Policies, including management of paid time off, leaves of absence (if relevant), and time-keeping requirements. </li><li>Stay connected to the experience of the team, maintaining steady lines of communication, and address staff concerns and questions when they do arise.</li></ul><p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; padding: 0px; font-weight: bold; font-style: normal; vertical-align: baseline; background-color: transparent; color: rgb(0, 0, 0); text-align: left; text-indent: 0px;'>Communal Student Support (15%) <ul style="list-style-type: disc;"><li style="margin-left: 24px;">The Senior Manager advises students when escalated by advisors, generally in the case of students who require additional or more complex support.</li><li style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin-left: 24px;'>Schedules, manages, and informs email and SMS campaigns on Mainstay and Element 451, according to the campaign calendar</li><li style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin-left: 24px;'>Oversee the day-to-day management of the BL Communications Calendars in Asana, ensuring tasks are updated, content development stays on track, and communications are scheduled in collaboration with the Strategy & Fidelity Team</li><li style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin-left: 24px;'>Provides front-line support for students at high risk in collaboration with scaled virtual advisors</li><li style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin-left: 24px;'>Manages escalations to Success Coaches for students requiring in-person advocacy or higher-touch support, ensuring appropriate handoff, documentation, and follow-up</li></ul><p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; padding: 0px; font-weight: bold; font-style: normal; vertical-align: baseline; background-color: transparent; color: rgb(0, 0, 0); text-align: left; text-indent: 0px;'>Recruitment and New Student Onboarding (20%) <ul style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; list-style-type: disc;'><li style="margin-left: 24px;">Manages the Scaled Advising student recruitment process, including collaborating and coordinating with regional leads. This process involves setting up policies, processes, and protocols for recruitment; developing collateral and materials; and even participating in recruitment sessions </li><li style="margin-left: 24px;">Identifies initial knowledge needs of new and returning students to the Bluprint program, defines the onboarding process, develops materials to deliver onboarding and orientation sessions, and delivers onboarding to the students.</li></ul><p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 0px; padding: 0px; font-weight: bold; font-style: normal; vertical-align: baseline; background-color: transparent; color: rgb(0, 0, 0); text-align: left; text-indent: 0px;'>Student Support Services & Event Management (20%) <ul style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; list-style-type: disc;'><li style="margin-left: 24px;">Manages the coordination of procurement and delivery of student care packages. </li><li style="margin-left: 24px;">Manages the emergency funding review and fulfillment process for critical and/or urgent student needs. </li><li style="margin-left: 24px;">Manage Emergency Fund process to support student persistence; manage annual budget, application review, and track spending to ensure finance and development teams have requisite information for funders</li><li style="margin-left: 24px;">Works with external and internal partners on developing policies and protocols regarding the safety and welfare of Bluprint students, taking into consideration the social, political, and legal environments in which they are attending school.</li><li style="margin-left: 24px;">Lead the planning and execution of virtual student events and engagement initiatives, including Recognition Night, workshops, and orientations, ensuring a high-quality student experience.</li></ul><p style='font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; margin: 16px 0px 5.33333px; padding: 0px; font-weight: bold; font-style: normal; vertical-align: baseline; background-color: transparent; color: rgb(0, 0, 0); text-align: left; text-indent: 0px;'>Secondary Responsibilities: </div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'>Organizational Support (5%) <ul style="list-style-type: disc;"><li style="margin-left: 24px;">Represent the Bottom Line brand in a positive light and take actions to increase brand awareness throughout the community. </li><li style="margin-left: 24px;">Follow trends and best practices in the field of college success and technology to support persistence efforts to inform evolving program design.  </li></ul>Philosophy: <ul style="list-style-type: disc;"><li style="margin-left: 24px;">Deep commitment to Bottom Line's mission and a belief in scaling high-quality programming to first-generation, low-income students. </li><li style="margin-left: 24px;">Terriﬁc at managing multiple responsibilities, deadlines, and relationships. Detail-oriented, with a natural orientation toward timely follow-through. Able to prioritize, multitask, hit quick-turnand long-term project deadlines.</li><li style="margin-left: 24px;">Data-informed and improvement-oriented; uses engagement data to inform decisions. </li><li style="margin-left: 24px;">Clarity-creating: treats governance, intake routines, and documentation as core craft, not overhead. </li><li style="margin-left: 24px;">Comfort with ambiguity, change management, and integrating teams from different organizational legacies, including the Bottom Line and Get Schooled integration and theBluprint and Get Schooled advising convergence. </li></ul>Work Schedule: Monday to Friday, 9a to 5p or 10a to 6p (local time); flexibility may be requested. Additional hours as needed. Direct Reports: Up to 7 virtual advisors and a team of contracted support.Expected Travel: Approximately 1 to 2 trips per quarter to Bottom Line regions, Bottom Line staff convenings, and/or field events. Who Should Apply: If you meet the qualifications below, you should apply. Required: <ul style="margin-left: 24px ;"><li>Bachelor's degree or equivalent experience.</li><li><span data-contrast="auto" lang="EN-US" class="TextRun SCXW162301429 BCX8" style="margin: 0px;padding: 0px;font-size:16px;line-height: 20.5042px;font-family: Roboto, Roboto_EmbeddedFont, Roboto_MSFontService, sans-serif;">4 to 6 years of progressive experience in nonprofit, government, philanthropy, or technology, with at least 2 years in a product management, product owner, or business analyst capacity.</li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-transform: none;background-color: rgb(255, 255, 255);'><ul style="margin-left: 24px ;"><li>Demonstrated experience translating program or business needs into prioritized requirements, roadmaps, and configuration decisions on shared platforms (CRM, advising, communications, LMS, or comparable).</li><li>Familiarity with Agile and Scrum frameworks, sprint cycles, backlog management, and iterative release planning.</li><li>Experience configuring or supporting CRM platforms (Salesforce, NPC, or comparable), with the ability to reason about data flows, integrations, and end-user workflows.</li><li>Strong data fluency; comfort using Excel or comparable tools for cleaning, analysis, and reporting.</li><li>Strong written and verbal communication skills; able to document technical decisions clearly for non-technical audiences and to surface tradeoffs to leaders.</li><li>Excellent organization, prioritization, and follow-through; comfortable holding multiple workstreams and partner relationships at once.</li><li>Change-management orientation; able to work through evolving program requirements, platform changes, and shifting priorities.</li><li>Strong cross-functional collaborator able to partner credibly with Transformation, RAE, Training & Learning, regional Program Directors, and national leaders.</li><li>Work authorization required.</li><li><a href="https://www.bottomline.org/content/mission-and-values" target="_blank" rel="noreferrer noopener" style="margin: 0px;padding: 0px;text-decoration: none;color: inherit;">Demonstrated commitment to Bottom Line's Mission, Vision, and Core Values</a></li></ul>Preferred:<ul start="26"><li style="margin-left: 24px;">Professional Scrum Product Owner (PSPO) or comparable product management certification.</li></ul><ul start="27"><li style="margin-left: 24px;">Experience with student-facing or advising platforms used in scaled student support (for example, Mainstay, Element451, Canvas LMS).</li></ul><ul start="28"><li style="margin-left: 24px;">Familiarity with AI agents, chatbots, orbehavioral-science/ nudge research applied to youth audiences.</li></ul><ul start="29"><li style="margin-left: 24px;">Familiarity with Lean Startup principles such as MVP and validated learning.</li></ul><ul start="30"><li style="margin-left: 24px;">Experience supporting research, evaluation, or RCT-readiness contexts.</li></ul><ul start="31"><li style="margin-left: 24px;">Lived experience or deep professional relationships in first-generationcollege goingand low-income communities.</li></ul><p style="margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(22, 104, 134);color: rgb(245, 245, 245);text-align: left;text-indent: 0px;"><span style='margin: 0px;padding: 0px;color: rgb(255, 242, 0);font-size:21px;font-style: normal;text-transform: none;line-height: 25.9px;font-family: "Crimson Pro", "Crimson Pro_EmbeddedFont", sans-serif;font-weight: bold;'>How To Apply/Application Deadline:<span style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;font-style: normal;text-transform: none;line-height: 18px;font-family: Roboto, Roboto_EmbeddedFont, Roboto_MSFontService, sans-serif;font-weight: normal;">All applications must be submitted via <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fd18affd-ef15-4d26-8c18-759e9ab8eb3d&ccId=19000101_000001&lang=en_US&selectedMenuKey=CareerCenter" target="_blank" rel="noreferrer noopener" style="margin: 0px;padding: 0px;text-decoration: none;color: inherit;"><span style="margin: 0px;padding: 0px;color: rgb(5, 99, 193);font-size:15px;font-style: normal;text-decoration: underline;text-transform: none;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: normal;">Bottom Line’s Career Page</a><span style="margin: 0px;padding: 0px;font-size:15px;font-style: normal;text-decoration: none;text-transform: none;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: normal;"> <span style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;font-style: normal;text-transform: none;line-height: 18px;font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;font-weight: normal;">by July .<span style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;font-style: normal;text-transform: none;line-height: 18px;font-family: Roboto, Roboto_EmbeddedFont, Roboto_MSFontService, sans-serif;font-weight: normal;">Please share your resume and cover letter.  </div><p style="margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(22, 104, 134);color: rgb(245, 245, 245);text-align: left;text-indent: 0px;"><span style='margin: 0px;padding: 0px;color: rgb(255, 242, 0);font-size:21px;font-style: normal;text-transform: none;line-height: 25.9px;font-family: "Crimson Pro", "Crimson Pro_EmbeddedFont", sans-serif;font-weight: bold;'>Start Date:<span style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;font-style: normal;text-transform: none;line-height: 19.425px;font-family: Roboto, Roboto_EmbeddedFont, Roboto_MSFontService, sans-serif;font-weight: normal;">August 10th, 2026<p style=" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;line-height: 1.25;margin: 0px 0px 10.6667px;font-family: sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: normal;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;white-space: normal;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;padding: 0px;vertical-align: baseline;background-color: rgb(22, 104, 134);color: rgb(245, 245, 245);" data-pasted="true"><span style=' border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;margin: 0px;padding: 0px;color: rgb(255, 242, 0);font-size: 21px;font-style: normal;text-transform: none;line-height: 25.9px;font-family: "Crimson Pro", "Crimson Pro_EmbeddedFont", sans-serif;font-weight: bold;'><span style=" border-box;--tw-shadow: 0 0 #0000;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgba(59,130,246,.5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;margin: 0px;padding: 0px;">Compensation:Nat'l-$73,300Chi-$80,600Bos-$86,500NY-$89,400<p style="margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: rgb(22, 104, 134);color: rgb(245, 245, 245);text-align: left;text-indent: 0px;"><span style='margin: 0px;padding: 0px;color: rgb(255, 242, 0);font-size:21px;font-style: normal;text-transform: none;line-height: 25.9px;font-family: "Crimson Pro", "Crimson Pro_EmbeddedFont", sans-serif;font-weight: bold;'>Benefits:<span style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;font-style: normal;text-transform: none;line-height: 19.425px;font-family: Roboto, Roboto_EmbeddedFont, Roboto_MSFontService, sans-serif;font-weight: normal;">Learn about our benefits <a href="https://www.bottomline.org/content/benefits" target="_blank" rel="noreferrer noopener" style="margin: 0px;padding: 0px;text-decoration: none;color: inherit;"><span style="margin: 0px;padding: 0px;color: rgb(5, 99, 193);font-size:16px;font-style: normal;text-decoration: underline;text-transform: none;line-height: 20.5042px;font-family: Roboto, Roboto_EmbeddedFont, Roboto_MSFontService, sans-serif;font-weight: normal;">here</a><span style="margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-size:15px;font-style: normal;text-transform: none;line-height: 19.425px;font-family: Roboto, Roboto_EmbeddedFont, Roboto_MSFontService, sans-serif;font-weight: normal;">.</div></div></div></div></div></div>

Apply Now

Remote Opportunity

SENIOR MANAGER, VIRTUAL ADVISING

Join Bottom Line as a senior professional working remotely from United States. Explore the role, benefits, and apply in one place.

SENIOR MANAGER, VIRTUAL ADVISING

Bottom Line

Full Time

$73k - $89k

4 weeks ago

SENIOR MANAGER, VIRTUAL ADVISING National Who We Are and What We Believe: Founded in 1997, Bottom Line is a nationally recognized nonprofit organization with a mission to partner with degree-aspiring students from first-generation and low-income backgrounds as they get into college, graduate, and…

United States

Engineering

Senior

Team Management

Student Advising

Program Management

+5 more

Job Description

SENIOR MANAGER, VIRTUAL ADVISING

National

Who We Are and What We Believe:

Founded in 1997, Bottom Line is a nationally recognized nonprofit organization with a mission to partner with degree-aspiring students from first-generation and low-income backgrounds as they get into college, graduate, and launch meaningful careers. For nearly 30 years, Bottom Line has provided consistent, one-on-one support to help students navigate the challenges of accessing and succeeding in college.

We serve students from 9th grade through career launch through our signature programming in Massachusetts, New York City, Chicago, Ohio, Detroit, and Houston and scaled supports available nationwide. Our vision is to create a far-reaching ripple effect, launched by the transformative power of a college degree and a mobilizing first career, that uplifts individuals, families, and entire communities.

When you join Bottom Line, you will become a part of a team that combines passion with expertise to advance equity and opportunity for degree-aspiring students. In our dynamic, results-driven environment, your contributions will help shape brighter futures and stronger communities.

What You Will Do:

The Senior Manager, Virtual Advising primarily focuses on delivering a high-quality student experience for students in Bottom Line’s scaled advising programs (Bluprint and Get Schooled), including student engagement and managing a team of up to 7 advisors and a team of contractor advisors during peak seasons. This includes ensuring the delivery of high-quality student advising supports, overseeing the development, performance, satisfaction, and retention of the advisors, and working directly with students who require additional support. The Senior Manager will also develop and execute student recruitment and onboarding plans, collaborate with the Program Strategy team to improve upon the program, and ensure that protocols are in place to handle high-risk student situations.

Primary Responsibilities:

Manage Communal Student Advisors (30%)

Manage a team of Virtual Advisors, who are responsible for advising students via theBluprintand Get Schooledplatforms
Manage the team of reviewers and contractor advisors that power Get Schooled scaled services (essay, scholarship, and resume reviews) during peak seasons. 
Work with Program Operations, Program Strategy, and Fidelity to ensure program delivery is aligned with The Bottom Line Way and represents the latest in program evolution.
Meet regularly with team members one-on-one to assess progress toward individual performance goals and team Key Performance Indicators.
Maintain a supportive, inclusive, positive work environment within the team, including but not limited to leading weekly team meetings and building a strong team dynamic in a virtual work environment.
Hire, onboard, and train team members as needed.
Observe and coach staff interacting with students.
Provide regular, consistent, candid feedback that gives staff an understanding of their performance and demonstration of behavioral competencies at present and where/how they can grow.
Manage program resources to ensure that advisors have the necessary resources to do their job (materials, training, technology, supplies, appropriate time, coaching, etc.).

Pull and analyze data that reflects team and program Key Performance Indicators.
Deliver formal annual performance reviews, as well as regular step-backs.
Uphold Organizational Policies, including management of paid time off, leaves of absence (if relevant), and time-keeping requirements.
Stay connected to the experience of the team, maintaining steady lines of communication, and address staff concerns and questions when they do arise.

Communal Student Support (15%) 

The Senior Manager advises students when escalated by advisors, generally in the case of students who require additional or more complex support.
Schedules, manages, and informs email and SMS campaigns on Mainstay and Element 451, according to the campaign calendar
Oversee the day-to-day management of the BL Communications Calendars in Asana, ensuring tasks are updated, content development stays on track, and communications are scheduled in collaboration with the Strategy & Fidelity Team
Provides front-line support for students at high risk in collaboration with scaled virtual advisors
Manages escalations to Success Coaches for students requiring in-person advocacy or higher-touch support, ensuring appropriate handoff, documentation, and follow-up

Recruitment and New Student Onboarding (20%) 

Manages the Scaled Advising student recruitment process, including collaborating and coordinating with regional leads. This process involves setting up policies, processes, and protocols for recruitment; developing collateral and materials; and even participating in recruitment sessions 
Identifies initial knowledge needs of new and returning students to the Bluprint program, defines the onboarding process, develops materials to deliver onboarding and orientation sessions, and delivers onboarding to the students.

Student Support Services & Event Management (20%) 

Manages the coordination of procurement and delivery of student care packages. 
Manages the emergency funding review and fulfillment process for critical and/or urgent student needs. 
Manage Emergency Fund process to support student persistence; manage annual budget, application review, and track spending to ensure finance and development teams have requisite information for funders
Works with external and internal partners on developing policies and protocols regarding the safety and welfare of Bluprint students, taking into consideration the social, political, and legal environments in which they are attending school.
Lead the planning and execution of virtual student events and engagement initiatives, including Recognition Night, workshops, and orientations, ensuring a high-quality student experience.

Secondary Responsibilities: 

Organizational Support (5%) 

Represent the Bottom Line brand in a positive light and take actions to increase brand awareness throughout the community. 
Follow trends and best practices in the field of college success and technology to support persistence efforts to inform evolving program design.

Philosophy: 

Deep commitment to Bottom Line's mission and a belief in scaling high-quality programming to first-generation, low-income students. 
Terriﬁc at managing multiple responsibilities, deadlines, and relationships. Detail-oriented, with a natural orientation toward timely follow-through. Able to prioritize, multitask, hit quick-turnand long-term project deadlines.
Data-informed and improvement-oriented; uses engagement data to inform decisions. 
Clarity-creating: treats governance, intake routines, and documentation as core craft, not overhead. 
Comfort with ambiguity, change management, and integrating teams from different organizational legacies, including the Bottom Line and Get Schooled integration and theBluprint and Get Schooled advising convergence.

Work Schedule: 

Monday to Friday, 9a to 5p or 10a to 6p (local time); flexibility may be requested. Additional hours as needed. 

Direct Reports: 

Up to 7 virtual advisors and a team of contracted support.

Expected Travel: 

Approximately 1 to 2 trips per quarter to Bottom Line regions, Bottom Line staff convenings, and/or field events. 

Who Should Apply: 

If you meet the qualifications below, you should apply. 

Required: 

Bachelor's degree or equivalent experience.
4 to 6 years of progressive experience in nonprofit, government, philanthropy, or technology, with at least 2 years in a product management, product owner, or business analyst capacity.

Demonstrated experience translating program or business needs into prioritized requirements, roadmaps, and configuration decisions on shared platforms (CRM, advising, communications, LMS, or comparable).
Familiarity with Agile and Scrum frameworks, sprint cycles, backlog management, and iterative release planning.
Experience configuring or supporting CRM platforms (Salesforce, NPC, or comparable), with the ability to reason about data flows, integrations, and end-user workflows.
Strong data fluency; comfort using Excel or comparable tools for cleaning, analysis, and reporting.
Strong written and verbal communication skills; able to document technical decisions clearly for non-technical audiences and to surface tradeoffs to leaders.
Excellent organization, prioritization, and follow-through; comfortable holding multiple workstreams and partner relationships at once.
Change-management orientation; able to work through evolving program requirements, platform changes, and shifting priorities.
Strong cross-functional collaborator able to partner credibly with Transformation, RAE, Training & Learning, regional Program Directors, and national leaders.
Work authorization required.
Demonstrated commitment to Bottom Line's Mission, Vision, and Core Values

Preferred:

Professional Scrum Product Owner (PSPO) or comparable product management certification.

Experience with student-facing or advising platforms used in scaled student support (for example, Mainstay, Element451, Canvas LMS).

Familiarity with AI agents, chatbots, orbehavioral-science/ nudge research applied to youth audiences.

Familiarity with Lean Startup principles such as MVP and validated learning.

Experience supporting research, evaluation, or RCT-readiness contexts.

Lived experience or deep professional relationships in first-generationcollege goingand low-income communities.

How To Apply/Application Deadline:

All applications must be submitted via Bottom Line’s Career Page by July .

Please share your resume and cover letter.

Start Date:

August 10th, 2026

Compensation:

Nat'l-$73,300

Chi-$80,600

Bos-$86,500

NY-$89,400

Benefits:

Learn about our benefits here.

Skills

Team Management

Student Advising

Program Management

Data Analysis

CRM Management

Salesforce

Agile Framework

Scrum

Ready to Apply?

Join Bottom Line today

Salary Range

$73k - $89k

Posted 4 weeks ago

More Engineering roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Project Manager - Commercial Construction

Powerhouse Retail Services LLC

Full Time

3 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Engineering

Backend Engineering

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Project Manager - Commercial Construction

Powerhouse Retail Services LLC

Full Time

3 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Engineering

Backend Engineering

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Weekend Customer Service Representative (Part Time)

DIRAD TECHNOLOGIES INC

Part Time

3 days ago

This Part Time Customer Service Representative position will assist inbound callers with program inquiries and website utilization. Reliability and flexibility are both crucial for this role. Full training is provided!

United States

Engineering

Backend Engineering

Entry

Customer Service

Verbal communication

Written Communication

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Insurance Litigation Attorney

Cohen Law Group-Florida PA

Full Time

$150k - $250k

3 days ago

Help Us Build Our Arizona Practice What if your next opportunity wasn't just another job? Cohen Law Group is expanding its Arizona practice and looking for an Arizona-licensed attorney who is excited about the opportunity to help shape and grow our presence in the state.

United States

Legal

Mid

Litigation

Insurance Law

Case management

+5 more

Technical Program Manager - Embedded Software

EnCharge AI

Full Time

$200k - $250k

3 days ago

EnCharge AI is building a new generation of AI compute systems designed to deliver dramatically higher energy efficiency for AI inference. Our technology combines innovative compute architectures with a full-stack software platform spanning silicon, firmware, drivers, compilers, runtimes, and AI…

United States

Engineering

Backend Engineering

Staff

Technical Program Management

Embedded Software

Silicon Bring-up

+5 more

💥 Make an Impact Become a Life Insurance Producer

GIA Legacy Planning

Full Time

3 days ago

💥About Us: We are a forward-thinking life insurance agency that’s revolutionizing the way producers build their careers. Our mission is to provide outstanding protection for families while creating meaningful opportunities for individuals to grow their businesses within the life insurance industry.

United States

Engineering

Backend Engineering

Entry

Sales

Insurance

Client Relationship Management

+5 more

Head of Growth

Richpanel

Full Time

$160k - $200k

3 days ago

Make Richpanel the company every CX leader knows before they need us. Richpanel is the AI-native helpdesk. We replace the old helpdesk and the next few support hires. We are profitable, backed by Sequoia Capital, and trusted by 3,000+ paying brands. Our team is small by design.

United States

Marketing

Growth Marketing

Senior

Product Marketing

Brand Marketing

Category Creation

+5 more

Creative Designer

Freebird

Full Time

3 days ago

Do you get the same charge from concepting a full campaign as you do from turning around a killer Amazon listing before the end of day? Can you jump from a paid social ad, to an email build, to a landing page, and make all of them feel unmistakably on-brand?

Canada

Design

Product Design

Senior

Visual Design

Figma

Campaign Concepting

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

3 days ago

About Proof We're Proof , a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%.

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

3 days ago

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

3 days ago

Claims Coordinator (12-Month Contract) Who We Are At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams.

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

3 days ago

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

3 days ago

Remote, Nationwide – Seeking Fundraising and External Relations Director Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives.

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

3 days ago

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Content Collection for Advertising Rescue Dogs - Volunteer (Unpaid)

Path of Hope Rescue

Part Time

3 days ago

Updated/Reviewed 12.04.25 Foster Dog Content Collection Job Industry: Charity / Social Services / Non- Profit Organization Position Name: Foster Dog Content Collection for Dog Rescue - Volunteer (Unpaid) Job Location: Spokane, Washington, United States Job Type: Part Time Office Setting: Fully…

United States

Marketing

Content Marketing

Entry

Content Collection

Data Organization

Communication

+5 more