Is the Claims Helper (Multiple Positions Available) position at ChangeMakers fully remote?

Yes, this Claims Helper (Multiple Positions Available) position at ChangeMakers is a remote position. The role is available for candidates in Canada.

Is this a full-time or part-time Claims Helper (Multiple Positions Available) role?

This is a full-time Claims Helper (Multiple Positions Available) position at ChangeMakers.

What benefits does ChangeMakers offer for this position?

ChangeMakers offers the following benefits: Health Insurance, Dental Insurance, Life Insurance, Employee Assistance Program.

What is the salary range for the Claims Helper (Multiple Positions Available) position?

The salary range for this Claims Helper (Multiple Positions Available) role is CAD 60k - CAD 65k.

How do I apply for the Claims Helper (Multiple Positions Available) position at ChangeMakers?

You can apply for this Claims Helper (Multiple Positions Available) position by clicking the "Apply Now" button on this page, which will take you to ChangeMakers's application portal.

Claims Helper (Multiple Positions Available) at ChangeMakers

Canada

CAD 60k - CAD 65k

**Le français suit**  Claims Helper (Multiple Positions Available)  Reports to: Claims Helper Manager    Type: Full-time, Regular   Location: Remote, with preference for candidates residing in or connected to communities within Nunavut and the Northwest Territories, Canada    Frequent travel: required (including remote/northern communities and overnight trips).   About Castlemain     At Castlemain, we help people understand, access, and engage with class action settlements and community programs. Our work begins with claimants, ensuring they are supported with trauma-informed, culturally grounded communications and backed by expert project management and community-focused care. Whether we’re delivering national noticing campaigns, providing direct claimant support, or partnering on community program building, we work with law firms, governments, Indigenous organizations, and administrators on national programs that ensure results.    Communication and community support is about more than sharing information, it’s about supporting well-being, healing, and connection. That’s why our programs are designed to respect the dignity of community members and support the wellness of everyone involved. With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country ensuring people are heard, respected, and supported.     This role will largely be dedicated to the <a href="https://ihsettlement.ca/" target="_blank" rel="noopener">Federal Indian Hospitals Settlement</a>     Castlemain’s role in implementing the Federal Indian Hospitals Claimant Support Program is to provide navigational supports to Class Members in the Claims Process. Our guiding objectives are to ensure that every Claimant has the opportunity to access, understand, and respond to the Settlement Agreement notice, as well as receive the necessary assistance for completing and submitting their claims. Furthermore, we are dedicated to ensuring that Claimants are well-informed about the wellness support and resources available to them .    This is a permanent, full-time opportunity to support Castlemain’s delivery of the Indian Hospitals Settlement over the next three years, with ongoing opportunities to contribute to future Castlemain programs.    About the role:     Reporting to a Claims Helper Manager, Claims Helpers will be responsible for providing direct Claim Form assistance to Claimants virtually and potentially in-person.     Responsibilities will include:     <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Support Class Members, both virtually and potentially in-person, with information, resources and Claim Form support in a way that feels trauma- informed and culturally safe.   </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Collaborate and work closely with other Claims Helpers to ensure supports are being received in the most appropriate way.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Collaborate with other Claims Helpers on the team to fill any potential gaps in support being offered.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Develop relationships with local and surrounding communities, organizations, and community members.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Provide Claimants with assistance in checking the status of their Claims and appealing Adjudicator decisions.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Assist Claimants in completing claim forms, connecting them with existing mental health, legal, and cultural support services.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Ensure Class Members understand the Claims Process and milestones of the settlement.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Participate in multiple training sessions, including e-courses, de-briefings, and self- directed learning classes to ensure that individuals are equipped with the knowledge and skills required to provide effective claims support for the Settlement Claims Process.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Able to adapt to new changes and pivot when needed.    </li> </ul> We’re looking for someone with:     <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">3+ years of experience working with Indigenous peoples and/or communities.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Strong knowledge and awareness of Indigenous culture, history, and the impacts of (intergenerational) trauma.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">An in-depth understanding of colonial policies, discriminatory laws and the impacts of colonization on Indigenous peoples and communities.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Ability to travel across Canada; travel may be up to 30% of the role, with individual trips of up to 7-10 days in duration.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">The ability to build relationships and trust with class members and communities to ensure clear communication is delivered.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">An understanding the governance structure of Indigenous communities.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">An intermediate understanding of technology and various online platforms.    </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Ability to access your local airport and possible nearby work locations.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Access to a quiet, private workspace with reliable internet.   </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Bilingual proficiency in French and English is an asset. Fluency in Indigenous languages (Inuktitut or Inuinnaqtun) is strongly preferred to support claimant communities.   </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Self-identifying as Indigenous and/or having first-hand knowledge or experience living in and/or working with an Indigenous community will be considered an asset.    </li> </ul> At Castlemain, we recognize that the best candidate may not meet all the criteria listed above. We encourage all those interested and with relevant experience to apply even if you don’t match the job posting perfectly.     Base Salary Compensation Range: $60,000 – $65,000 per year. In addition to the salary, candidates living in northern or remote communities may be eligible for a Northern Allowance. Eligibility and tier placement are based on CRA zone designations.  *  Final compensation will be determined based on a variety of factors including experience and location   Company Benefits    Company benefits provided for full-time roles after the 90-day probationary period include:    <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Health, dental, life, and disability coverage   </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Employee Assistance Program (EAP)   </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Flex Health Spending Account under MyHSA   </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Cell phone benefit   </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">3 weeks of vacation, accrued annually   </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">All health, dental, EAP, and flex benefits are 100% employer paid.   </li> </ul> Application Process    Qualified candidates are invited to submit their resume and cover letter, highlighting their relevant experience and interest in this position.    An Equitable Employer     Castlemain is committed to advancing equity, diversity, and inclusion in all its forms — a commitment that enriches our company culture, strengthens the ideas we generate, and enhances the quality of service we provide to our clients.     We encourage applications from Indigenous peoples, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and others from historically marginalized groups.    Castlemain is committed to providing employment accommodations under the Human Rights Code and Accessibility Disabilities Act. If you require accommodation during the recruitment process, please inform us — we will work with you to meet your needs.        Assistant(e) aux réclamations (plusieurs postes vacants) [à distance, au Canada]  Poste relevant de : gestionnaire des assistant(e)s aux réclamations  Type : temps plein, régulier  Lieu : à distance, avec une préférence pour les candidat(e)s résidant dans des communautés du Nunavut et des Territoires du Nord-Ouest, au Canada, ou ayant des liens avec ces communautés.  À propos de Castlemain :  Chez Castlemain, nous aidons les gens à comprendre en quoi consistent les règlements de recours collectifs et les programmes communautaires, à y accéder et à y prendre part. Nous travaillons d’abord avec les réclamant(e)s en nous assurant qu’ils sont soutenus grâce à une communication tenant compte des traumatismes ancrée dans leur culture ainsi qu’à une expertise en gestion de projet et à une prise en charge axée sur la communauté. Que nous menions des campagnes nationales d’information, que nous fournissions une aide directe aux réclamant(e)s ou que nous participions à la mise en place de programmes communautaires, nous travaillons en collaboration avec des cabinets d’avocats, des gouvernements, des organisations autochtones et des administrateurs sur des programmes nationaux qui garantissent des résultats.  La communication et le soutien communautaire ne se limitent pas à la mise en commun d’informations, ils visent également à favoriser le bien-être, la guérison et les liens sociaux. C’est pourquoi nos programmes sont conçus pour respecter la dignité des membres de la communauté et favoriser le bien-être de toutes les personnes concernées. Avec plus de 200 membres dans notre équipe, dont beaucoup sont autochtones, nous offrons des services en français, en anglais et dans plusieurs langues autochtones parlées au pays, afin de nous assurer que les gens sont écoutés, respectés et soutenus.  Ce poste sera principalement consacré à un règlement confidentiel.    Il s’agit d’un poste permanent à temps plein qui consiste à soutenir Castlemain en vue de mettre en &oelig;uvre ce règlement confidentiel au cours des trois prochaines années, avec la possibilité de contribuer à de futurs programmes de Castlemain.  À propos du rôle :   Relevant d’un gestionnaire des assistant(e)s aux réclamations, les assistant(e)s aux réclamations sont responsables de fournir un soutien direct aux réclamant(e)s pour remplir leur formulaire de réclamation, virtuellement et possiblement en personne.    Les responsabilités du poste sont les suivantes :   <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Soutenir les membres du groupe, virtuellement et possiblement en personne, en leur fournissant des informations, des ressources et une aide pour remplir leur(s) formulaire(s) de réclamation d’une manière qui tient compte des traumatismes et des différences culturelles. </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Collaborer étroitement avec les autres assistant(e)s aux réclamations afin de s’assurer que les soutiens sont reçus de la façon la plus appropriée.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Collaborer avec les autres assistant(e)s aux réclamations de l’équipe afin de combler les lacunes éventuelles pour ce qui est du soutien offert.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Développer des relations avec les communautés, leurs membres et les organismes locaux et de la région  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Fournir une aide aux réclamant(e)s pour vérifier l’état de leur réclamation et porter en appel les décisions de l’arbitre.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Aider les réclamant(e)s à remplir leur(s) formulaire(s) de réclamation et les diriger vers les services de soutien juridiques, culturels et en santé mentale existants.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">S’assurer que les membres du groupe comprennent en quoi consistent le processus de réclamation et les étapes importantes du règlement.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Participer à de multiples séances de formation, y compris des cours en ligne, des séances d’information et des cours d’autoapprentissage, afin de s’assurer que les membres de l’équipe disposent des connaissances et des compétences nécessaires pour fournir un soutien efficace tout au long du processus de réclamation dans le cadre du règlement.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Être capable de s’adapter aux nouveaux changements et opérer un virage, selon les besoins.  </li> </ul> Nous recherchons un(e) candidat(e) ayant les qualités suivantes :   <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Plus de trois (3) ans d’expérience de travail avec les peuples et les communautés autochtones.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">De solides connaissances et une sensibilisation à la culture et à l’histoire autochtones ainsi qu’aux conséquences des traumatismes (intergénérationnels).  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Une compréhension approfondie des politiques coloniales, des lois discriminatoires et des conséquences de la colonisation sur les peuples et les communautés autochtones.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Une capacité à établir des relations et à instaurer la confiance auprès des membres des groupes et des communautés afin d’assurer une communication transparente.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Une compréhension de la structure de gouvernance des communautés autochtones.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Une compréhension intermédiaire de la technologie et des différentes plateformes en ligne.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Le poste requiert un permis de conduire valide, qui doit être fourni après l’embauche. </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Les candidat(e)s doivent avoir accès à un véhicule automobile. </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Les candidat(e)s retenu(e)s doivent fournir une preuve d’assurance automobile. </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Une capacité à voyager et à se déplacer un peu partout au Canada; les voyages et les déplacements représentent jusqu’à 30 % du temps lié aux fonctions du poste, les voyages et les déplacements individuels pouvant durer de 7 à 10 jours au maximum.  </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Un accès à un espace de travail calme et privé avec une connexion Internet fiable. </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">La maîtrise du français et de l’anglais est considérée comme un atout. La maîtrise des langues autochtones (inuktitut ou inuinnaqtun) est fortement privilégiée pour pouvoir soutenir les communautés réclamantes. </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1">Le fait de s’identifier comme Autochtone ou d’avoir une connaissance ou une expérience directe de la vie ou du travail dans une communauté autochtone sera considéré comme un atout.  </li> </ul> Chez Castlemain, nous reconnaissons que le(la) meilleur(e) candidat(e) peut ne pas répondre à tous les critères énumérés ci-dessus. Nous encourageons toutes les personnes intéressées et possédant une expérience pertinente à postuler, même si elles ne satisfont pas complètement aux exigences de l’offre d’emploi.   Salaire de base/fourchette salariale : de 60 000 $ à 65 000 $ par année. En plus du salaire, les candidats résidant dans des collectivités du Nord ou isolées peuvent avoir droit à une prime de vie dans le Nord. L'admissibilité et le classement dans les échelons sont déterminés en fonction des zones définies par l'Agence du revenu du Canada (ARC).  Avantages sociaux offerts par l’entreprise :  Les avantages sociaux offerts par l’entreprise pour les postes à temps plein après la période probatoire de 90 jours comprennent les suivants :  <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Soins de santé, soins dentaires, assurance vie et assurance invalidité </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Programme d’aide aux employés (PAE) </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Compte de gestion santé « Flex » sous « MyHSA » </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Allocation pour un téléphone cellulaire </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Trois (3) semaines de congés annuels qui s’accumulent chaque année </li> </ul> <ul> <li aria-setsize="-1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Tous les soins de santé et soins dentaires, le PAE et les avantages sociaux adaptés aux besoins des employés sont entièrement pris en charge par l’employeur. </li> </ul> Processus pour poser sa candidature  Les candidat(e)s qualifié(e)s sont invité(e)s à soumettre leur curriculum vitae ainsi qu’une lettre de présentation mettant en évidence la pertinence de leur expérience et de leur candidature en rapport avec le poste à pourvoir.  Un employeur équitable  Castlemain s’engage à promouvoir l’équité, la diversité et l’inclusion sous toutes leurs formes. Cet engagement permet d’enrichir notre culture d’entreprise, de renforcer les idées que nous générons et d’améliorer la qualité des services que nous offrons à nos client(e)s.  Nous encourageons les membres des communautés autochtones et des communautés racialisées, les femmes, les personnes vivant en situation de handicap, les personnes LGBTQ2S+ et les personnes appartenant à d’autres groupes historiquement marginalisés à poser leur candidature.  Castlemain s’engage à fournir des mesures d’adaptation à l’emploi en vertu du Code des droits de la personne et de la Loi provinciale sur l’accessibilité pour les personnes handicapées. Si vous avez besoin de mesures d’adaptation au cours du processus de recrutement, veuillez nous en informer et nous collaborerons avec vous afin de répondre à vos besoins.

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Remote Opportunity

Claims Helper (Multiple Positions Available)

Join ChangeMakers as a mid professional working remotely from Canada. Explore the role, benefits, and apply in one place.

Claims Helper (Multiple Positions Available)

ChangeMakers

Full Time

CAD 60k - CAD 65k

2 weeks ago

**Le français suit** Claims Helper (Multiple Positions Available) Reports to: Claims Helper Manager Type: Full-time, Regular Location: Remote, with preference for candidates residing in or connected to communities within Nunavut and the Northwest Territories, Canada Frequent travel: required…

Canada

Engineering

Mid

Trauma-Informed Care

Case management

Relationship Building

+5 more

Job Description

**Le français suit**

Claims Helper (Multiple Positions Available)

Reports to: Claims Helper Manager 

Type: Full-time, Regular

Location: Remote, with preference for candidates residing in or connected to communities within Nunavut and the Northwest Territories, Canada 

Frequent travel: required (including remote/northern communities and overnight trips).

About Castlemain 

At Castlemain, we help people understand, access, and engage with class action settlements and community programs. Our work begins with claimants, ensuring they are supported with trauma-informed, culturally grounded communications and backed by expert project management and community-focused care. Whether we’re delivering national noticing campaigns, providing direct claimant support, or partnering on community program building, we work with law firms, governments, Indigenous organizations, and administrators on national programs that ensure results. 

Communication and community support is about more than sharing information, it’s about supporting well-being, healing, and connection. That’s why our programs are designed to respect the dignity of community members and support the wellness of everyone involved. With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country ensuring people are heard, respected, and supported. 

 This role will largely be dedicated to the Federal Indian Hospitals Settlement

Castlemain’s role in implementing the Federal Indian Hospitals Claimant Support Program is to provide navigational supports to Class Members in the Claims Process. Our guiding objectives are to ensure that every Claimant has the opportunity to access, understand, and respond to the Settlement Agreement notice, as well as receive the necessary assistance for completing and submitting their claims. Furthermore, we are dedicated to ensuring that Claimants are well-informed about the wellness support and resources available to them .

This is a permanent, full-time opportunity to support Castlemain’s delivery of the Indian Hospitals Settlement over the next three years, with ongoing opportunities to contribute to future Castlemain programs. 

About the role:  

Reporting to a Claims Helper Manager, Claims Helpers will be responsible for providing direct Claim Form assistance to Claimants virtually and potentially in-person.  

Responsibilities will include:  

Support Class Members, both virtually and potentially in-person, with information, resources and Claim Form support in a way that feels trauma- informed and culturally safe.

Collaborate and work closely with other Claims Helpers to ensure supports are being received in the most appropriate way.

Collaborate with other Claims Helpers on the team to fill any potential gaps in support being offered.

Develop relationships with local and surrounding communities, organizations, and community members.

Provide Claimants with assistance in checking the status of their Claims and appealing Adjudicator decisions.

Assist Claimants in completing claim forms, connecting them with existing mental health, legal, and cultural support services.

Ensure Class Members understand the Claims Process and milestones of the settlement.

Participate in multiple training sessions, including e-courses, de-briefings, and self- directed learning classes to ensure that individuals are equipped with the knowledge and skills required to provide effective claims support for the Settlement Claims Process.

Able to adapt to new changes and pivot when needed.

We’re looking for someone with:  

3+ years of experience working with Indigenous peoples and/or communities.

Strong knowledge and awareness of Indigenous culture, history, and the impacts of (intergenerational) trauma.

An in-depth understanding of colonial policies, discriminatory laws and the impacts of colonization on Indigenous peoples and communities.

Ability to travel across Canada; travel may be up to 30% of the role, with individual trips of up to 7-10 days in duration.

The ability to build relationships and trust with class members and communities to ensure clear communication is delivered.

An understanding the governance structure of Indigenous communities.

An intermediate understanding of technology and various online platforms.

Ability to access your local airport and possible nearby work locations.

Access to a quiet, private workspace with reliable internet.

Bilingual proficiency in French and English is an asset. Fluency in Indigenous languages (Inuktitut or Inuinnaqtun) is strongly preferred to support claimant communities.

Self-identifying as Indigenous and/or having first-hand knowledge or experience living in and/or working with an Indigenous community will be considered an asset.

At Castlemain, we recognize that the best candidate may not meet all the criteria listed above. We encourage all those interested and with relevant experience to apply even if you don’t match the job posting perfectly.  

Base Salary Compensation Range: $60,000 – $65,000 per year. In addition to the salary, candidates living in northern or remote communities may be eligible for a Northern Allowance. Eligibility and tier placement are based on CRA zone designations.

*  Final compensation will be determined based on a variety of factors including experience and location

Company Benefits 

Company benefits provided for full-time roles after the 90-day probationary period include: 

Health, dental, life, and disability coverage

Employee Assistance Program (EAP)

Flex Health Spending Account under MyHSA

Cell phone benefit

3 weeks of vacation, accrued annually

All health, dental, EAP, and flex benefits are 100% employer paid.

Application Process 

Qualified candidates are invited to submit their resume and cover letter, highlighting their relevant experience and interest in this position. 

An Equitable Employer 

Castlemain is committed to advancing equity, diversity, and inclusion in all its forms — a commitment that enriches our company culture, strengthens the ideas we generate, and enhances the quality of service we provide to our clients. 

We encourage applications from Indigenous peoples, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and others from historically marginalized groups. 

Castlemain is committed to providing employment accommodations under the Human Rights Code and Accessibility Disabilities Act. If you require accommodation during the recruitment process, please inform us — we will work with you to meet your needs. 

Assistant(e) aux réclamations (plusieurs postes vacants) [à distance, au Canada]

Poste relevant de : gestionnaire des assistant(e)s aux réclamations

Type : temps plein, régulier
Lieu : à distance, avec une préférence pour les candidat(e)s résidant dans des communautés du Nunavut et des Territoires du Nord-Ouest, au Canada, ou ayant des liens avec ces communautés.

À propos de Castlemain :

Chez Castlemain, nous aidons les gens à comprendre en quoi consistent les règlements de recours collectifs et les programmes communautaires, à y accéder et à y prendre part. Nous travaillons d’abord avec les réclamant(e)s en nous assurant qu’ils sont soutenus grâce à une communication tenant compte des traumatismes ancrée dans leur culture ainsi qu’à une expertise en gestion de projet et à une prise en charge axée sur la communauté. Que nous menions des campagnes nationales d’information, que nous fournissions une aide directe aux réclamant(e)s ou que nous participions à la mise en place de programmes communautaires, nous travaillons en collaboration avec des cabinets d’avocats, des gouvernements, des organisations autochtones et des administrateurs sur des programmes nationaux qui garantissent des résultats.

La communication et le soutien communautaire ne se limitent pas à la mise en commun d’informations, ils visent également à favoriser le bien-être, la guérison et les liens sociaux. C’est pourquoi nos programmes sont conçus pour respecter la dignité des membres de la communauté et favoriser le bien-être de toutes les personnes concernées. Avec plus de 200 membres dans notre équipe, dont beaucoup sont autochtones, nous offrons des services en français, en anglais et dans plusieurs langues autochtones parlées au pays, afin de nous assurer que les gens sont écoutés, respectés et soutenus.

Ce poste sera principalement consacré à un règlement confidentiel.

Il s’agit d’un poste permanent à temps plein qui consiste à soutenir Castlemain en vue de mettre en œuvre ce règlement confidentiel au cours des trois prochaines années, avec la possibilité de contribuer à de futurs programmes de Castlemain.

À propos du rôle :

Relevant d’un gestionnaire des assistant(e)s aux réclamations, les assistant(e)s aux réclamations sont responsables de fournir un soutien direct aux réclamant(e)s pour remplir leur formulaire de réclamation, virtuellement et possiblement en personne.

Les responsabilités du poste sont les suivantes :

Soutenir les membres du groupe, virtuellement et possiblement en personne, en leur fournissant des informations, des ressources et une aide pour remplir leur(s) formulaire(s) de réclamation d’une manière qui tient compte des traumatismes et des différences culturelles.

Collaborer étroitement avec les autres assistant(e)s aux réclamations afin de s’assurer que les soutiens sont reçus de la façon la plus appropriée.

Collaborer avec les autres assistant(e)s aux réclamations de l’équipe afin de combler les lacunes éventuelles pour ce qui est du soutien offert.

Développer des relations avec les communautés, leurs membres et les organismes locaux et de la région

Fournir une aide aux réclamant(e)s pour vérifier l’état de leur réclamation et porter en appel les décisions de l’arbitre.

Aider les réclamant(e)s à remplir leur(s) formulaire(s) de réclamation et les diriger vers les services de soutien juridiques, culturels et en santé mentale existants.

S’assurer que les membres du groupe comprennent en quoi consistent le processus de réclamation et les étapes importantes du règlement.

Participer à de multiples séances de formation, y compris des cours en ligne, des séances d’information et des cours d’autoapprentissage, afin de s’assurer que les membres de l’équipe disposent des connaissances et des compétences nécessaires pour fournir un soutien efficace tout au long du processus de réclamation dans le cadre du règlement.

Être capable de s’adapter aux nouveaux changements et opérer un virage, selon les besoins.

Nous recherchons un(e) candidat(e) ayant les qualités suivantes :

Plus de trois (3) ans d’expérience de travail avec les peuples et les communautés autochtones.

De solides connaissances et une sensibilisation à la culture et à l’histoire autochtones ainsi qu’aux conséquences des traumatismes (intergénérationnels).

Une compréhension approfondie des politiques coloniales, des lois discriminatoires et des conséquences de la colonisation sur les peuples et les communautés autochtones.

Une capacité à établir des relations et à instaurer la confiance auprès des membres des groupes et des communautés afin d’assurer une communication transparente.

Une compréhension de la structure de gouvernance des communautés autochtones.

Une compréhension intermédiaire de la technologie et des différentes plateformes en ligne.

Le poste requiert un permis de conduire valide, qui doit être fourni après l’embauche.

Les candidat(e)s doivent avoir accès à un véhicule automobile.

Les candidat(e)s retenu(e)s doivent fournir une preuve d’assurance automobile.

Une capacité à voyager et à se déplacer un peu partout au Canada; les voyages et les déplacements représentent jusqu’à 30 % du temps lié aux fonctions du poste, les voyages et les déplacements individuels pouvant durer de 7 à 10 jours au maximum.

Un accès à un espace de travail calme et privé avec une connexion Internet fiable.

La maîtrise du français et de l’anglais est considérée comme un atout. La maîtrise des langues autochtones (inuktitut ou inuinnaqtun) est fortement privilégiée pour pouvoir soutenir les communautés réclamantes.

Le fait de s’identifier comme Autochtone ou d’avoir une connaissance ou une expérience directe de la vie ou du travail dans une communauté autochtone sera considéré comme un atout.

Chez Castlemain, nous reconnaissons que le(la) meilleur(e) candidat(e) peut ne pas répondre à tous les critères énumérés ci-dessus. Nous encourageons toutes les personnes intéressées et possédant une expérience pertinente à postuler, même si elles ne satisfont pas complètement aux exigences de l’offre d’emploi.

Salaire de base/fourchette salariale : de 60 000 $ à 65 000 $ par année. En plus du salaire, les candidats résidant dans des collectivités du Nord ou isolées peuvent avoir droit à une prime de vie dans le Nord. L'admissibilité et le classement dans les échelons sont déterminés en fonction des zones définies par l'Agence du revenu du Canada (ARC).

Avantages sociaux offerts par l’entreprise :

Les avantages sociaux offerts par l’entreprise pour les postes à temps plein après la période probatoire de 90 jours comprennent les suivants :

Soins de santé, soins dentaires, assurance vie et assurance invalidité

Programme d’aide aux employés (PAE)

Compte de gestion santé « Flex » sous « MyHSA »

Allocation pour un téléphone cellulaire

Trois (3) semaines de congés annuels qui s’accumulent chaque année

Tous les soins de santé et soins dentaires, le PAE et les avantages sociaux adaptés aux besoins des employés sont entièrement pris en charge par l’employeur.

Processus pour poser sa candidature

Les candidat(e)s qualifié(e)s sont invité(e)s à soumettre leur curriculum vitae ainsi qu’une lettre de présentation mettant en évidence la pertinence de leur expérience et de leur candidature en rapport avec le poste à pourvoir.

Un employeur équitable

Castlemain s’engage à promouvoir l’équité, la diversité et l’inclusion sous toutes leurs formes. Cet engagement permet d’enrichir notre culture d’entreprise, de renforcer les idées que nous générons et d’améliorer la qualité des services que nous offrons à nos client(e)s.

Nous encourageons les membres des communautés autochtones et des communautés racialisées, les femmes, les personnes vivant en situation de handicap, les personnes LGBTQ2S+ et les personnes appartenant à d’autres groupes historiquement marginalisés à poser leur candidature.

Castlemain s’engage à fournir des mesures d’adaptation à l’emploi en vertu du Code des droits de la personne et de la Loi provinciale sur l’accessibilité pour les personnes handicapées. Si vous avez besoin de mesures d’adaptation au cours du processus de recrutement, veuillez nous en informer et nous collaborerons avec vous afin de répondre à vos besoins.

Benefits

Health Insurance
Dental Insurance
Life Insurance
Employee Assistance Program

Skills

Trauma-Informed Care

Case management

Relationship Building

Conflict Resolution

Project support

Administrative Support

Culturally safe communication

Indigenous community engagement

Ready to Apply?

Join ChangeMakers today

Salary Range

CAD 60k - CAD 65k

Posted 2 weeks ago

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Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Weekend Customer Service Representative (Part Time)

DIRAD TECHNOLOGIES INC

Part Time

6 days ago

This Part Time Customer Service Representative position will assist inbound callers with program inquiries and website utilization. Reliability and flexibility are both crucial for this role. Full training is provided!

United States

Engineering

Backend Engineering

Entry

Customer Service

Verbal communication

Written Communication

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Insurance Litigation Attorney

Cohen Law Group-Florida PA

Full Time

$150k - $250k

6 days ago

Help Us Build Our Arizona Practice What if your next opportunity wasn't just another job? Cohen Law Group is expanding its Arizona practice and looking for an Arizona-licensed attorney who is excited about the opportunity to help shape and grow our presence in the state.

United States

Legal

Mid

Litigation

Insurance Law

Case management

+5 more

Technical Program Manager - Embedded Software

EnCharge AI

Full Time

$200k - $250k

6 days ago

EnCharge AI is building a new generation of AI compute systems designed to deliver dramatically higher energy efficiency for AI inference. Our technology combines innovative compute architectures with a full-stack software platform spanning silicon, firmware, drivers, compilers, runtimes, and AI…

United States

Engineering

Backend Engineering

Staff

Technical Program Management

Embedded Software

Silicon Bring-up

+5 more

💥 Make an Impact Become a Life Insurance Producer

GIA Legacy Planning

Full Time

6 days ago

💥About Us: We are a forward-thinking life insurance agency that’s revolutionizing the way producers build their careers. Our mission is to provide outstanding protection for families while creating meaningful opportunities for individuals to grow their businesses within the life insurance industry.

United States

Engineering

Backend Engineering

Entry

Sales

Insurance

Client Relationship Management

+5 more

Head of Growth

Richpanel

Full Time

$160k - $200k

6 days ago

Make Richpanel the company every CX leader knows before they need us. Richpanel is the AI-native helpdesk. We replace the old helpdesk and the next few support hires. We are profitable, backed by Sequoia Capital, and trusted by 3,000+ paying brands. Our team is small by design.

United States

Marketing

Growth Marketing

Senior

Product Marketing

Brand Marketing

Category Creation

+5 more

Creative Designer

Freebird

Full Time

6 days ago

Do you get the same charge from concepting a full campaign as you do from turning around a killer Amazon listing before the end of day? Can you jump from a paid social ad, to an email build, to a landing page, and make all of them feel unmistakably on-brand?

Canada

Design

Product Design

Senior

Visual Design

Figma

Campaign Concepting

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

6 days ago

About Proof We're Proof , a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%.

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

6 days ago

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

6 days ago

Claims Coordinator (12-Month Contract) Who We Are At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams.

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

6 days ago

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

6 days ago

Remote, Nationwide – Seeking Fundraising and External Relations Director Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives.

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

6 days ago

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Content Collection for Advertising Rescue Dogs - Volunteer (Unpaid)

Path of Hope Rescue

Part Time

6 days ago

Updated/Reviewed 12.04.25 Foster Dog Content Collection Job Industry: Charity / Social Services / Non- Profit Organization Position Name: Foster Dog Content Collection for Dog Rescue - Volunteer (Unpaid) Job Location: Spokane, Washington, United States Job Type: Part Time Office Setting: Fully…

United States

Marketing

Content Marketing

Entry

Content Collection

Data Organization

Communication

+5 more