[Job-32676] Senior Business Analyst - Dynamics 365, Brazil at CI&T

Brazil

<p data-path-to-node="0">At CI&amp;T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.</p> <p data-path-to-node="1">With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data &amp; AI, Martech and Business strategy.</p> <p data-path-to-node="3">We are 8,000 CI&amp;Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.</p><p><br></p><p>We’re looking for a <strong>Senior Business Analyst</strong> to join a dedicated nearshore team building a placement management platform for a US education client. The platform supports students, placement specialists, preceptors, clinical sites and university staff. It runs on Dynamics 365 / Dataverse, Azure and a React frontend. You’ll own requirements from first discovery through user acceptance.</p> <h4>&nbsp;</h4> <h4>What you’ll do</h4> <ul> <li>Lead discovery workshops and interviews with business stakeholders across several user groups.</li> <li>Map current-state and future-state processes and document workflows, business rules and edge cases.</li> <li>Write clear user stories with testable acceptance criteria, and keep the backlog refined with the product owner.</li> <li>Define data requirements, including entities, fields, relationships, validations and integration touchpoints.</li> <li>Plan and run UAT, which covers writing test scenarios, coordinating testers, tracking defects and getting sign-off.</li> <li>Act as the bridge between stakeholders and the development team, in an Agile setup overlapping with US Central Time.</li> </ul> <h4>&nbsp;</h4> <h4>What we’re looking for</h4> <ul> <li>Consolidated experience as a Business Analyst or Requirements Engineer on software or CRM implementations.</li> <li>Proven experience leading the full cycle: discovery, user stories and acceptance criteria, process and data requirements, and UAT.</li> <li>Strong process mapping skills (BPMN or similar) and comfort working with data models.</li> <li>Experience with Agile tools such as Azure DevOps or Jira.</li> <li>Advanced English, with confidence facilitating sessions with US stakeholders.</li> </ul> <h4>&nbsp;</h4> <h4>Nice to have</h4> <ul> <li>Dynamics 365 / Dataverse or other CRM project experience.</li> <li>Background in education, healthcare or scheduling and placement workflows.</li> <li>Certifications such as CBAP / CCBA, PSPO, or MB-910.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>#LI-AG4</p> <p>&nbsp;</p>\n<p></p><p><br></p><p></p>\n<p><span style="font-size: 16px;"><strong>Our benefits:</strong></span></p> <p>&nbsp;</p> <p><span style="font-size: 16px;">-Health and dental insurance</span></p> <p><span style="font-size: 16px;">-Meal and food allowance</span></p> <p><span style="font-size: 16px;">-Childcare assistance</span></p> <p><span style="font-size: 16px;">-Extended paternity leave</span></p> <p><span style="font-size: medium;">-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;</span></p> <p><span style="font-size: 16px;">-</span><span style="font-size: medium;">Profit Sharing and Results Participation (PLR);</span></p> <p><span style="font-size: 16px;">-Life insurance</span></p> <p><span style="font-size: 16px;">-</span><span style="font-size: medium;">Continuous learning platform (CI&amp;T University);</span></p> <p><span style="font-size: 16px;">-Discount club</span></p> <p><span style="font-size: 16px;">-Free online platform dedicated to physical, mental, and overall well-being</span></p> <p><span style="font-size: 16px;">-Pregnancy and responsible parenting course</span></p> <p><span style="font-size: 16px;">-Partnerships with online learning platforms</span></p> <p><span style="font-size: 16px;">-Language learning platform</span></p> <p><span style="font-size: 16px;">And many more!</span></p> <p>&nbsp;</p> <p><span style="font-size: 16px;">More details about our benefits here: </span><a href="https://ciandt.com/br/pt-br/carreiras"><span style="font-size: 16px;">https://ciandt.com/br/pt-br/carreiras</span></a></p> <p>&nbsp;</p> <p><span style="font-size: 12pt;">At CI&amp;T, inclusion starts at the first contact. If you are a person with a disability, it is important</span><strong style="font-size: 12pt;"> to present your assessment during the selection process. </strong><em>See which data needs to be included in the report by <a href="https://docs.google.com/presentation/d/12BqYLIGeEyp9t0ZdF2b4bvnjFLza4E8fmbcowWeBlfk/edit?slide=id.g3a9cf52bf2b_0_0#slide=id.g3a9cf52bf2b_0_0">clicking here</a></em><a href="https://docs.google.com/presentation/d/12BqYLIGeEyp9t0ZdF2b4bvnjFLza4E8fmbcowWeBlfk/edit?slide=id.g3a9cf52bf2b_0_0#slide=id.g3a9cf52bf2b_0_0">.</a><span style="font-size: 12pt;">This way, we can ensure the support and accommodations that you deserve. </span><strong style="font-size: 12pt;">If you do not yet have the assessment, don't worry: we can support you in obtaining it.</strong></p> <p>&nbsp;</p> <p><span style="font-size: medium;">We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.</span></p>