[Job-32676] Senior Business Analyst - Dynamics 365, Colombia at CI&T
Worldwide
<p data-path-to-node="0">At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.</p> <p data-path-to-node="1">With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.</p> <p data-path-to-node="3">We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.</p><p><br></p><p>We’re looking for a <strong>Senior Business Analyst</strong> to join a dedicated nearshore team building a placement management platform for a US education client. The platform supports students, placement specialists, preceptors, clinical sites and university staff. It runs on Dynamics 365 / Dataverse, Azure and a React frontend. You’ll own requirements from first discovery through user acceptance.</p> <h4> </h4> <h4>What you’ll do</h4> <ul> <li>Lead discovery workshops and interviews with business stakeholders across several user groups.</li> <li>Map current-state and future-state processes and document workflows, business rules and edge cases.</li> <li>Write clear user stories with testable acceptance criteria, and keep the backlog refined with the product owner.</li> <li>Define data requirements, including entities, fields, relationships, validations and integration touchpoints.</li> <li>Plan and run UAT, which covers writing test scenarios, coordinating testers, tracking defects and getting sign-off.</li> <li>Act as the bridge between stakeholders and the development team, in an Agile setup overlapping with US Central Time.</li> </ul> <h4> </h4> <h4>What we’re looking for</h4> <ul> <li>Consolidated experience as a Business Analyst or Requirements Engineer on software or CRM implementations.</li> <li>Proven experience leading the full cycle: discovery, user stories and acceptance criteria, process and data requirements, and UAT.</li> <li>Strong process mapping skills (BPMN or similar) and comfort working with data models.</li> <li>Experience with Agile tools such as Azure DevOps or Jira.</li> <li>Advanced English, with confidence facilitating sessions with US stakeholders.</li> </ul> <h4> </h4> <h4>Nice to have</h4> <ul> <li>Dynamics 365 / Dataverse or other CRM project experience.</li> <li>Background in education, healthcare or scheduling and placement workflows.</li> <li>Certifications such as CBAP / CCBA, PSPO, or MB-910.</li> </ul> <p> </p> <p> </p> <p>#LI-AG4</p> <p> </p>\n<p></p><p><br></p><p></p>\n<p><strong style="font-size: 12pt;">Our benefits include:</strong></p> <p> </p> <p><span style="font-size: 12pt;">- Premium Healthcare</span></p> <p><span style="font-size: 12pt;">- Meal voucher</span></p> <p><span style="font-size: 12pt;">- Maternity and Parental leaves</span></p> <p><span style="font-size: 12pt;">- Mobile services subsidy</span></p> <p><span style="font-size: 12pt;">- Sick pay-Life insurance</span></p> <p><span style="font-size: 12pt;">- CI&T University </span></p> <p><span style="font-size: 12pt;">- Colombian Holidays</span></p> <p><span style="font-size: 12pt;">- Paid Vacations</span></p> <p><span style="font-size: 12pt;">And many others. </span></p> <p> </p> <p> </p> <p><span style="font-size: 16px;">Collaboration is our superpower, diversity unites us, and excellence is our standard. </span></p> <p><span style="font-size: 16px;">We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.</span></p>
Apply Now
