Director, Quality & Patient Safety at CIVIE

United States

<meta><p style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0px 0px 10.6667px;padding:0px;text-align:justify;"><b><strong style="font-size:11pt;white-space:pre-wrap;">Overview</strong></b><span style="font-size:11pt;white-space:pre-wrap;">&nbsp;</span><br><span style="font-size:11pt;white-space:pre-wrap;">The</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">Director, Quality &amp; Patient Safety provides strategic</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">leadership for</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">RadPod’s</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">Quality Management Program. This role oversees clinical quality, patient safety, accreditation, regulatory compliance, and continuous performance improvement. Serving in a dyad partnership with the Chief Quality Officer, the Director collaborates with physicians, Product, Engineering, Operations, and client healthcare organizations to promote a culture of quality, innovation, and patient safety.</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">This remote position reports to the Chief Operating Officer and requires approximately 20% travel.</span></p><p style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0px 0px 10.6667px;padding:0px;text-align:left;"><b><strong style="font-size:11pt;white-space:pre-wrap;">Key Responsibilities</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Develop</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">and oversee the Quality &amp; Patient Safety Program across clinical services and healthcare technology</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Partner with the Chief Quality Officer to</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">establish</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">and execute</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">RadPod’s</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">quality strategy</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Lead quality improvement initiatives that promote clinical excellence, patient safety, and</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">operational</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">performance</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Review radiology-related near misses, adverse events, and sentinel events involving company physicians or technology</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Lead Root Cause Analyses (RCAs), corrective action plans, and follow-up monitoring</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Oversee physician quality metrics, peer review,</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">discrepancy</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">management, turnaround times, and communication of critical findings</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Collaborate with Product and Engineering to</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">identify</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">and mitigate technology-related risks that may</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">impact</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">patient care</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Direct accreditation, regulatory compliance, licensing, and organizational survey readiness</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Represent</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">RadPod</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">in</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">MEC</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">meetings with client hospitals and health systems, serving as the primary liaison</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Develop enterprise quality dashboards, scorecards, and performance metrics, and present results to executive leadership</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Promote a culture of continuous improvement, transparency, and accountability through education and collaboration</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Perform other related duties as assigned</span></li></ul><p style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0px 0px 10.6667px;padding:0px;text-align:left;"><b><strong style="font-size:11pt;white-space:pre-wrap;">Education</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Bachelor's degree in Nursing</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">(BSN), Healthcare Administration, Public Health, or a related healthcare field</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Master of Business Administration (MBA),</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">Master of Science in Nursing (MSN)</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">or equivalent</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">preferred</span></li></ul><p style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0px 0px 10.6667px;padding:0px;text-align:left;"><b><strong style="font-size:11pt;white-space:pre-wrap;">Preferred</strong></b><span style="white-space:pre-wrap;">&nbsp;</span><b><strong style="font-size:11pt;white-space:pre-wrap;">Licenses/Certifications</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Active Registered Nurse (RN) license</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Certified Professional in Healthcare Quality (CPHQ)</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Certified Professional in Patient Safety (CPPS)</span></li></ul><p style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0px 0px 10.6667px;padding:0px;text-align:left;"><b><strong style="font-size:11pt;white-space:pre-wrap;">Qualifications</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Minimum of three (3) years</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">leading</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">a quality and patient safety program supporting</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">radiology,</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">diagnostic imaging,</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">teleradiology, or healthcare technology</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Strong</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">knowledge of healthcare quality improvement and patient safety principles</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Understanding of radiology operations and imaging workflows</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Experience with accreditation, regulatory compliance,</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">and</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">licensing</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Experience leading quality improvement initiatives and Root Cause Analyses (RCAs)</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Experience collaborating with physicians, executive leadership, and healthcare organizations</span></li><li style="margin:0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Excellent communication and presentation skills</span></li></ul><p style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:10pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:0px 0px 10.6667px;padding:0px;text-align:left;"><b><strong style="color:rgb(32,32,34);font-size:11pt;white-space:pre-wrap;">We Offer</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="white-space:pre-wrap;">Competitive salary</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Paid vacation, sick time, personal time and holidays&nbsp;</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Health, dental, and vision benefits, with employer HSA contribution</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Long-term, short-term, and life insurances</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">401(k) with company match &amp; profit sharing </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Quarterly</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">UberEats</span><span style="white-space:pre-wrap;">&nbsp;</span><span style="font-size:11pt;white-space:pre-wrap;">voucher</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Monthly Fringe benefits</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Education and professional development stipend</span></li></ul>