Is the Copy of Enrollment Specialist (Ecuador) position at Colure Health fully remote?

Yes, this Copy of Enrollment Specialist (Ecuador) position at Colure Health is fully remote and you can work from anywhere in the world.

Is this a full-time or part-time Copy of Enrollment Specialist (Ecuador) role?

This is a full-time Copy of Enrollment Specialist (Ecuador) position at Colure Health.

What benefits does Colure Health offer for this position?

Colure Health offers the following benefits: Remote Work.

How do I apply for the Copy of Enrollment Specialist (Ecuador) position at Colure Health?

You can apply for this Copy of Enrollment Specialist (Ecuador) position by clicking the "Apply Now" button on this page, which will take you to Colure Health's application portal.

Copy of Enrollment Specialist (Ecuador) at Colure Health

Worldwide

Apply Now

Remote Opportunity

Copy of Enrollment Specialist (Ecuador)

Join Colure Health as a entry professional working remotely from Worldwide. Explore the role, benefits, and apply in one place.

Copy of Enrollment Specialist (Ecuador)

Colure Health

Full Time

2 months ago

ABOUT COLURE HEALTH & THE ROLE Colure Health operates the Mozaiq Care+ platform, which includes post-discharge outreach and ongoing care-management programs — Transitional Care Management (TCM), Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI)…

Worldwide

Entry

Bilingual Spanish and English

Patient Enrollment

Insurance Verification

+5 more

Job Description

ABOUT COLURE HEALTH & THE ROLE

Colure Health operates the Mozaiq Care+ platform, which includes post-discharge outreach and ongoing care-management programs — Transitional Care Management (TCM), Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI) — for health-system partners including NYC Health + Hospitals.

The Enrollment Specialist is the first point of contact in the patient journey: working from provider and discharge patient lists, the Specialist identifies eligible patients, verifies their information and insurance, obtains consent, and completes enrollment in Mozaiq Care+ before handing the case to a Care Coordinator for post-discharge outreach. This role supports U.S. Eastern Time (ET) business hours. Ecuador Time (UTC−5) closely tracks U.S. Eastern Time year-round (aligned during EST and one hour ahead of ET during EDT), which minimizes schedule disruption compared with other regions. Ecuador’s official currency is the U.S. dollar, which simplifies pay benchmarking against the ranges below.

KEY RESPONSIBILITIES

• Review provider and discharge patient lists (PCP panels, specialist rosters, and hospital discharge census) to identify patients who may qualify for Colure Health’s Mozaiq Care+ care-management programs: Transitional Care Management (TCM), Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI).

• Make first contact with each identified patient — ahead of the Care Coordinator’s outreach call — to introduce Colure Health and explain the relevant program in clear, plain-language terms.

• Verify all information needed to enroll the patient: identity, demographics, insurance/payer details and coverage, caregiver contacts, and program-specific eligibility criteria (qualifying diagnosis, time-since-discharge window, and similar requirements).

• Obtain and accurately document verbal or written patient consent prior to enrollment, consistent with program and payer requirements.

• Set the patient up in Mozaiq Care+: create or update the patient record, confirm insurance and eligibility, and complete enrollment intake so the case is fully ready before hand-off.

• Hand off each verified, enrolled patient to a Care Coordinator with complete, accurate notes so the post-discharge outreach call can move directly into the safety screen and scheduling conversation without re-asking for information already collected.

• For Remote Patient Monitoring enrollments, coordinate device shipment and walk the patient or caregiver through setup, expectations, and basic troubleshooting.

• Resolve enrollment barriers — consent hesitation, distrust, language, confusion about cost or insurance — using an Acknowledge – Reframe – Solve – Close approach.

• Maintain accurate, audit-ready enrollment, insurance-verification, consent, and disenrollment/opt-out records in Mozaiq Care+.

• Use qualified interpreter support and caregiver-permission protocols for limited-English-proficiency, elderly, and caregiver-involved patients, consistent with Colure Health standards.

• Track personal list-to-enrollment conversion metrics and participate in regular call review and QA coaching.

REQUIRED QUALIFICATIONS

• Native or fluent Spanish plus strong English (C1) — this bilingual fluency lets Ecuador-based staff speak directly with NYC Health + Hospitals’ large Spanish-speaking patient population without routing through interpreter support.

• High school diploma or equivalent; coursework or experience in healthcare administration, insurance, or care management is a plus.

• 6+ months of experience in a contact-center, healthcare-enrollment, insurance, or patient-facing administrative role.

• Comfortable explaining program benefits and consent requirements clearly, accurately, and without overstating what a program guarantees.

• Strong active listening and rapport-building skills; able to work through hesitation or confusion about enrollment without applying pressure.

• Solid computer literacy and the ability to accurately enter and verify demographic, insurance, and consent data in Mozaiq Care+.

• High attention to detail; enrollment and consent records must be accurate and audit-ready.

• Reliable high-speed internet, a quiet distraction-free workspace, and equipment suitable for handling sensitive health and insurance information.

• Available to work scheduled shifts within the role’s Eastern Time (ET) operating window.

• Able to pass a background check and complete HIPAA / PHI-handling training prior to handling live patient enrollments.

PREFERRED QUALIFICATIONS

• Prior experience with Transitional Care Management, Chronic Care Management, Remote Patient Monitoring, or Behavioral Health Integration programs.

• Experience with insurance verification, eligibility checking, or medical billing basics.

• Familiarity with EHR, CRM, or care-management enrollment platforms, including reviewing provider panels or patient rosters.

WHAT SUCCESS LOOKS LIKE

• List-to-enrollment conversion rate among patients identified from provider and discharge lists as program-eligible.

• Insurance-verification and consent and intake documentation accuracy and completeness in Mozaiq Care+.

• RPM device activation and successful setup rate, where applicable.

• Zero compliance incidents: no enrollment completed without valid consent, no clinical advice given, no overstated program claims.

• Turnaround time from patient-list review to verified enrollment and hand-off to a Care Coordinator.

WHAT COLURE HEALTH OFFERS

• Full paid training on Mozaiq Care+ care-management programs (TCM, CCM, RPM, BHI), consent requirements, and the Mozaiq Care+ platform before handling live enrollments.

• Remote, work-from-home role with a defined, consistent shift schedule.

• Ongoing coaching and QA feedback from a dedicated Enrollment Program Manager.

• Career growth path within Colure Health’s care-management organization.

ROLE BOUNDARIES & COMPLIANCE

Enrollment Specialists are not clinicians.

Enrollment Specialists do not diagnose, provide clinical advice, or make final care-eligibility determinations on their own judgment - clinical eligibility is confirmed by Colure Health's clinical team. Their job is to work the provider/discharge list accurately, explain programs clearly, verify insurance and consent, and complete enrollment so the Care Coordinator can move straight into safety screening and scheduling.

Applicants must reside in the country posted.

Benefits

Remote Work

Skills

Bilingual Spanish and English

Patient Enrollment

Insurance Verification

Patient Outreach

Active Listening

Rapport Building

Data entry

HIPAA Compliance

Ready to Apply?

Join Colure Health today

Posted 2 months ago

More AI roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Senior Project Manager, Global Fulfillment

World Vision

Full Time

6 days ago

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Worldwide

NLP / LLMs

Staff

Project Management

Vendor management

Procurement

+5 more

Sr. Manager, AI GTM & M&A

ServiceNow

Full Time

6 days ago

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy.

United States

Machine Learning

Senior

GTM Strategy

M&A Integration

SaaS

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Project Manager - Commercial Construction

Powerhouse Retail Services LLC

Full Time

6 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Engineering

Backend Engineering

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Project Manager - Commercial Construction

Powerhouse Retail Services LLC

Full Time

6 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Engineering

Backend Engineering

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Insurance Litigation Attorney

Cohen Law Group-Florida PA

Full Time

$150k - $250k

6 days ago

Help Us Build Our Arizona Practice What if your next opportunity wasn't just another job? Cohen Law Group is expanding its Arizona practice and looking for an Arizona-licensed attorney who is excited about the opportunity to help shape and grow our presence in the state.

United States

Legal

Mid

Litigation

Insurance Law

Case management

+5 more

Weekend Customer Service Representative (Part Time)

DIRAD TECHNOLOGIES INC

Part Time

6 days ago

This Part Time Customer Service Representative position will assist inbound callers with program inquiries and website utilization. Reliability and flexibility are both crucial for this role. Full training is provided!

United States

Engineering

Backend Engineering

Entry

Customer Service

Verbal communication

Written Communication

+5 more

Technical Program Manager - Embedded Software

EnCharge AI

Full Time

$200k - $250k

6 days ago

EnCharge AI is building a new generation of AI compute systems designed to deliver dramatically higher energy efficiency for AI inference. Our technology combines innovative compute architectures with a full-stack software platform spanning silicon, firmware, drivers, compilers, runtimes, and AI…

United States

Engineering

Backend Engineering

Staff

Technical Program Management

Embedded Software

Silicon Bring-up

+5 more

💥 Make an Impact Become a Life Insurance Producer

GIA Legacy Planning

Full Time

6 days ago

💥About Us: We are a forward-thinking life insurance agency that’s revolutionizing the way producers build their careers. Our mission is to provide outstanding protection for families while creating meaningful opportunities for individuals to grow their businesses within the life insurance industry.

United States

Engineering

Backend Engineering

Entry

Sales

Insurance

Client Relationship Management

+5 more

Head of Growth

Richpanel

Full Time

$160k - $200k

6 days ago

Make Richpanel the company every CX leader knows before they need us. Richpanel is the AI-native helpdesk. We replace the old helpdesk and the next few support hires. We are profitable, backed by Sequoia Capital, and trusted by 3,000+ paying brands. Our team is small by design.

United States

Marketing

Growth Marketing

Senior

Product Marketing

Brand Marketing

Category Creation

+5 more

Creative Designer

Freebird

Full Time

6 days ago

Do you get the same charge from concepting a full campaign as you do from turning around a killer Amazon listing before the end of day? Can you jump from a paid social ad, to an email build, to a landing page, and make all of them feel unmistakably on-brand?

Canada

Design

Product Design

Senior

Visual Design

Figma

Campaign Concepting

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

6 days ago

About Proof We're Proof , a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%.

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

6 days ago

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

6 days ago

Claims Coordinator (12-Month Contract) Who We Are At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams.

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more