Internal Sales at Druid City Vital Care
United States
<p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Aptos",sans-serif;background:white;vertical-align:baseline;' data-pasted="true"><strong><span style='font-family: garamond, "times new roman", serif; color: black; font-size: 16px;'>Join Druid City Infusion — part of the Vital Care Infusion Services network!</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Aptos",sans-serif;background:white;vertical-align:baseline;'><span style='font-family: garamond, "times new roman", serif; color: black; font-size: 16px;'><br> We’re a rapidly growing home and alternate-site infusion therapy provider delivering <strong>compassionate, high-quality care</strong> for acute and chronic conditions right in patients’ homes or local clinics.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Aptos",sans-serif;background:white;vertical-align:baseline;'><span style='font-family: garamond, "times new roman", serif; color: black; font-size: 16px;'>We support infusion therapy programs across <strong>multiple states</strong>, including <strong>Colorado, Georgia, Alabama, Arkansas, Mississippi, New Mexico, South Carolina, Louisiana, Tennessee, Montana</strong> and beyond through the broader Vital Care network.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Aptos",sans-serif;background:white;vertical-align:baseline;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Aptos",sans-serif;background:white;vertical-align:baseline;'><span style='font-family: garamond, "times new roman", serif; color: black; font-size: 16px;'>At Druid City Infusion, you’ll help bring advanced therapies like IVIG, neurology, rheumatology, pulmonary care, and more to patients in communities that need them — with strong clinical support and opportunities for professional growth.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Aptos",sans-serif;background:white;vertical-align:baseline;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Aptos",sans-serif;background:white;vertical-align:baseline;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong><span style="color: black;">Make an impact where it matters most — grow your career with a team delivering care across the nation!</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:"Aptos",sans-serif;background:white;vertical-align:baseline;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;' data-pasted="true"><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'>The Inside Sales Liaison (ISL) serves as a strategic business development and referral support resource for Vital Care. This position works remotely and partners closely with Account Executives (AEs), Operations, Intake, Pharmacy, and Revenue Cycle teams to identify growth opportunities, support referral conversion, and remove barriers within complex healthcare systems.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'>Unlike the Account Executive, who is responsible for field-based relationship development and market expansion, the Inside Sales Liaison operates primarily behind the scenes to support market penetration efforts, research target accounts, identify key decision-makers, and assist in gaining access to difficult-to-reach healthcare systems, physician groups, and referral sources.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'>The ISL plays a critical role in moving referrals through the intake process, coordinating internal follow-up, tracking opportunities, and ensuring referral sources receive timely communication and support. This role serves as the connection point between Sales and Operations, helping maximize referral conversion and patient starts.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;' data-pasted="true"><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong><span style="line-height: 107%;">Key Responsibilities</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong> </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong>Referral Coordination & Conversion Support</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Monitor and track referrals from intake through patient start.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Partner with Operations teams to identify and resolve delays or barriers impacting referral conversion.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Ensure timely communication between referral sources and internal departments.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Assist with patient access challenges, prior authorization status updates, and referral follow-up activities.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Maintain visibility into referral pipelines and communicate progress to Account Executives and leadership.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong>Healthcare System & Market Research</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Research healthcare systems, physician groups, hospitals, and specialty clinics to identify referral opportunities.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Develop account intelligence, organizational mapping, and decision-maker profiles.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Identify difficult-to-access healthcare systems and assist in creating strategies to gain entry and build awareness.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Maintain market intelligence on competitors, referral trends, and growth opportunities.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong>Business Development Support</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Support Account Executives by generating leads and identifying potential referral opportunities.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Conduct outreach through phone, email, virtual meetings, and digital engagement platforms.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Assist in coordinating educational events, webinars, and marketing initiatives.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Help maintain consistent brand awareness across targeted markets and healthcare systems.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Support territory planning and strategic growth initiatives.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong>Collaboration with Sales and Operations</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Serve as a liaison between Account Executives and Operations teams to ensure alignment on referral opportunities and patient starts.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Participate in territory planning and pipeline review meetings.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Communicate referral trends, account opportunities, and operational challenges to leadership.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Support Account Executives with account research, meeting preparation, and follow-up activities.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong>CRM & Reporting</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><br></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Maintain accurate and timely documentation of all activities within the CRM platform.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Complete a minimum of 20–40 CRM activities weekly, or as directed by leadership.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Track referral outcomes, conversion metrics, and account activity.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Provide regular reporting on pipeline opportunities, referral status, and growth initiatives.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong><span style="line-height: 107%;">Required Education and Experience:</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Bachelor's degree preferred; healthcare, business, marketing, or clinical background preferred.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Minimum of two (2) years of healthcare sales support, business development, referral management, intake, case management, or healthcare operations experience.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Home infusion, specialty pharmacy, hospital, or healthcare services experience strongly preferred.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Strong organizational, analytical, and problem-solving skills.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Excellent verbal and written communication skills.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Proficiency with CRM platforms, Microsoft Office, and virtual communication tools.</li><li style='margin: 0in 0in 8pt; font-size: 16px; font-family: garamond, "times new roman", serif;'>Ability to manage multiple priorities and work independently in a remote environment.</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;' data-pasted="true"><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'><strong>Commitment to Diversity and Inclusivity </strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'><span style='font-family: garamond, "times new roman", serif; font-size: 16px;'>Druid City Vital Care is an Equal Employment Opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex, sexual orientation, gender identity, marital status, pregnancy, genetic information, disability, veteran status, or any other characteristic protected by applicable local, state, or federal law.</span></p></div>
Apply Now