Technical Content Support Specialist at Emerging Travel Group

Worldwide

<p>Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform.</p><p></p>Job Responsibilities<ul><li>Quickly identify and resolve technical issues that may arise during bookings;</li><li>Monitor the quality and accuracy of rate displays for platform users;</li><li>Work with the CRM system and internal admin panels to enter and update information;</li><li>Achieve established KPIs (monthly bonus based on performance). </li></ul> <ul><li>Ability to quickly switch between tasks and handle several assignments in parallel;</li><li>Excellent spelling and punctuation, strong computer literacy;</li><li>Confident PC user, experience with Google Docs;</li><li>Attention to detail, perseverance, and a high level of self-organization;</li><li>English language proficiency at Upper Intermediate level or higher.</li></ul> <p>We offer you:<br /></p><ul><li>Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.</li><li>Ambitious and supportive team who love what they do, appreciate each other, and grow together.</li><li>Internal programs for adaptation and training, development of soft skills, and leadership abilities.</li><li>Partial compensation for participating in external training and conferences.</li><li>Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.</li><li>Corporate prices on hotels and travel services.</li><li>MyTime Day Off - an extra non-working day without loss of compensation.</li></ul><p></p><p>Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice</p>