Director, Quality at Green Thumb
Worldwide
$160k - $185k
<h2><strong><span data-contrast="auto">The Role</span></strong><span data-ccp-props="{}"> </span></h2> <p><span data-contrast="none">The Director of Quality leads GTI’s quality assurance and quality control function across the company’s multi-state cultivation, manufacturing, and production network. The role owns the QA/QC policies, standard operating procedures, and quality management system that ensure the safety, purity, potency, consistency, and compliance of all GTI-branded cannabis products.</span><span data-ccp-props="{"201341983":0,"335559685":0,"335559731":0,"335559739":0,"335559740":240,"335559991":370}"> </span></p> <p><span data-contrast="none">Operating in a highly regulated industry, the Director builds a culture of quality, food-safety, sanitation and compliance excellence – partnering across Cultivation, Extraction & Formulation, Production, Supply Chain, and Compliance to embed quality into everyday operations, proactively prevent defects, and drive continuous improvement. This role includes both direct and indirect people management and leadership responsibilities.</span><span data-ccp-props="{"201341983":0,"335559685":0,"335559731":0,"335559739":0,"335559740":240,"335559991":370}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335559685":0,"335559731":0,"335559739":0,"335559740":240,"335559991":370}">The position requires up to 50% travel across the US.</span></p> <h2><span data-contrast="none">Responsibilities</span><span data-ccp-props="{"201341983":0,"335559685":-5,"335559739":160,"335559740":240,"335559991":10}"> </span></h2> <p><strong><span data-contrast="none">Quality Systems & SOP Governance</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></p> <ul> <li><span data-contrast="none">Own GTI’s QA/QC policies, standard operating procedures, and quality management system across the multi-state network, driving consistency of standards from site to site.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Develop, maintain, and continuously improve all requisite quality programs, including GMP, HACCP, sanitation, allergen management, and statistical process control (SPC).</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Define critical quality attributes, critical process controls, and in-process testing to proactively prevent quality defects.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Administer the electronic quality management system (QualityOne / Veeva Vault) as the system of record for documents, specifications, and quality records, with disciplined document control, change control, and version governance.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <p><strong><span data-contrast="none">Quality Control & Product Safety</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></p> <ul> <li><span data-contrast="none">Direct and guide company-wide sanitation and quality-control practices that ensure the purity, consistency, potency, and efficacy of cannabis products.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Establish product and process specifications and finished-goods release criteria across flower, pre-roll, vape, concentrate, and edible / MIP product lines.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Own product scorecard support across all production departments, providing the quality metrics, conformance data, and defect trending that populate departmental product scorecards and inform operations performance reviews.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Oversee in-process and finished-goods inspection, hold-and-release, and disposition of nonconforming material.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Partner with analytical labs on potency, terpene, residual-solvent, pesticide, microbial, and heavy-metal testing; interpret COAs and drive corrective action on out-of-specification (OOS) results.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <p><strong><span data-contrast="none">Nonconformance, CAPA & Complaint Management</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></p> <ul> <li><span data-contrast="none">Own the nonconformance record (NCR) and out-of-specification (OOS) process end to end across the network.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Lead root-cause analysis and develop, implement, and verify effective corrective and preventive actions (CAPA).</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Support and monitor ongoing cannabis product complaint investigations through resolution.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Track and trend NCR, OOS, complaint, and CAPA data, translating quality signals into systemic process improvements.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <p><strong><span data-contrast="none">Compliance & Regulatory</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></p> <ul> <li><span data-contrast="none">Ensure compliance with all GTI standard operating procedures and applicable municipal, state, and federal cannabis regulations across every market.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Stay current with changes to cannabis industry rules and regulations, and progressively update programs, processes, and SOPs to maintain compliance.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Serve as a quality point of contact for regulators and inspectors, leading audit readiness and inspection response.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Maintain traceability and recordkeeping in seed-to-sale systems (e.g., METRC) where they intersect quality.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <p><strong><span data-contrast="none">Audit & Continuous Improvement</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></p> <ul> <li><span data-contrast="none">Establish and run internal audit and supplier / vendor qualification programs.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Pursue and maintain third-party certifications (SQF, ISO, GMP) where applicable to the business.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Apply LEAN and quality tools to reduce variability, scrap, and rework across pre-roll, flower packaging, edibles, and quality functions.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <p><strong><span data-contrast="none">Leadership & Collaboration</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></p> <ul> <li><span data-contrast="none">Lead a geographically dispersed team of site Quality Managers – monitoring performance, providing regular feedback and development, and helping managers succeed at the local level.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Partner cross-functionally with Cultivation, Extraction & Formulation, Production, Supply Chain, and Compliance to embed quality ownership into operations.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Provide quality performance updates, metrics, and risk escalations to operations and executive stakeholders.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <h2><span data-contrast="auto">Qualifications </span><span data-ccp-props="{}"> </span></h2> <ul> <li><strong><span data-contrast="none">Education: </span></strong><span data-contrast="none">Bachelor’s degree in Food Science, Chemistry, Engineering, Microbiology, Supply Chain Management, or a related field; advanced degree strongly preferred – or equivalent experience and tenure required.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><strong><span data-contrast="none">Quality experience: </span></strong><span data-contrast="none">10+ years of quality (QA/QC) operations experience in a highly regulated production organization in cannabis, food / beverage, pharmaceutical, or CPG.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><strong><span data-contrast="none">Leadership: </span></strong><span data-contrast="none">7+ years of progressive leadership responsibility with a proven track record of building and developing QA/QC processes, systems, and teams, ideally across multiple sites.</span> <span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><strong><span data-contrast="none">Programs & methodology: </span></strong><span data-contrast="none">Demonstrated command of GMP, HACCP, SPC, sanitation, and allergen-management programs, plus root-cause analysis and CAPA methodology.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><strong><span data-contrast="none">Regulatory: </span></strong><span data-contrast="none">Comfort interacting with regulators and inspectors and interpreting evolving state regulations in a compliant, defensible way.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <p><strong><span data-contrast="none">Preferred Qualifications</span></strong><span data-ccp-props="{"201341983":0,"335559685":370,"335559738":220,"335559739":60,"335559740":249,"335559991":370}"> </span></p> <ul> <li><span data-contrast="none">Direct multi-state cannabis quality experience.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">SQF, ISO, GMP, or PCQI certification.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Hands-on experience with an eQMS (QualityOne / Veeva Vault) and seed-to-sale systems (METRC).</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">Experience working in a quality role in a start-up or rapidly growing, dynamic business environment.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><span data-contrast="none">LEAN / Six Sigma or applied SPC / statistical-quality experience.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <p><strong><span data-contrast="none">Skills & Competencies</span></strong><span data-ccp-props="{"201341983":0,"335559685":370,"335559739":0,"335559740":249,"335559991":370}"> </span></p> <ul> <li><strong><span data-contrast="none">Analytical fluency: </span></strong><span data-contrast="none">Ability to interpret COAs and potency and contaminant data and translate results into process and specification changes.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> <li><strong><span data-contrast="none">Integrity: </span></strong><span data-contrast="none">Unassailable integrity and ethics, and a track record of engaging teams and creating a collaborative QA/QC culture.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":249}"> </span></li> </ul> <p><span data-ccp-props="{"335559991":360}"> </span></p> <h2><span data-contrast="none">Additional Requirements</span><span data-ccp-props="{"201341983":0,"335559685":-5,"335559739":160,"335559740":240,"335559991":10}"> </span></h2> <ul> <li data-leveltext="•" data-font="Arial" data-listid="2" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Must pass </span><span data-contrast="auto">any and all</span><span data-contrast="auto"> required background checks </span><span data-ccp-props="{"335559737":647,"335559991":374,"469777462":[872,873],"469777927":[0,0],"469777928":[1,1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="2" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Must be and remain compliant with all legal or company regulations for working in the industry </span><span data-ccp-props="{"335559737":647,"335559991":374,"469777462":[872,873],"469777927":[0,0],"469777928":[1,1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="2" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Must possess valid driver’s license</span><span data-ccp-props="{"335559737":647,"335559991":374,"469777462":[872,873],"469777927":[0,0],"469777928":[1,1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Must be a minimum of 21 years of age</span><span data-ccp-props="{"335559737":647,"335559991":374,"469777462":[872,873],"469777927":[0,0],"469777928":[1,1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Must be approved b</span><span data-contrast="auto">y state badging agency to work in cannabis industry</span></li> </ul> <p><span data-contrast="auto">#LI_REMOTE</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.</em></p></div><div class="title">Green Thumb Pay Range</div><div class="pay-range"><span>$160,000</span><span class="divider">—</span><span>$185,000 USD</span></div></div></div>
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