Legal Technology Consulting Director - Discovery and Data Management at Harbor
United States
<p><span data-contrast="auto"><strong>Harbor</strong> is seeking a <strong>Legal Technology Consulting Director - Discovery and Data Management</strong> to join our Corporate Legal Solutions practice. </span><span data-contrast="auto">The Corporate Legal Solutions practice provides services to corporate law departments around the areas of Contract Lifecycle Management, Enterprise Legal Management, and Discovery and Data Management. </span><span data-contrast="auto">This role is for our Discovery and Data Management service line, which helps Fortune 500 companies establish, refresh, and effectively manage defensible eDiscovery programs. </span><span data-contrast="auto">As a Director, you will help lead and deliver on a strong pipeline of legal hold and broader discovery assessment and implementation projects. This remote role is open to candidates nationwide, with a preference for those based in Chicago, our headquarters, where part of the Discovery team is located. </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></p> <p><span data-contrast="auto">The following is an overview of the services the Discovery team provides to help clients manage their eDiscovery obligations:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><strong><em><span data-contrast="auto">Assess</span></em></strong><span data-contrast="auto">: Conduct eDiscovery process, structure, technology, and spend assessments and provide recommendations to enact change</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><strong><em><span data-contrast="auto">Implement</span></em></strong><span data-contrast="auto">: Perform the end-to-end selection, implementation, and migration of legal hold, data preservation, data collection, data processing, ECA, and document review systems</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><strong><em><span data-contrast="auto">Enhance</span></em></strong><span data-contrast="auto">: Drive process and program improvement initiatives, including designing operating models and related roles, establishing discovery service preferred provider programs, defining workflows, drafting eDiscovery playbooks, creating discovery dashboards, and more</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><strong><em><span data-contrast="auto">Remediate</span></em></strong><span data-contrast="auto">: Profile systems to create data inventories, map data flow for eDiscovery, regulatory, or compliance purposes, advise on good data hygiene, and assist with defensible disposition initiatives</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><strong><em><span data-contrast="auto">Support</span></em></strong><span data-contrast="auto">: Provide augmented eDiscovery case management support to drive progress on individual cases, serve as eDiscovery system administrators, and provide legal hold managed services</span></li> </ul> <hr> <h4><span data-contrast="auto">Job Duties and Responsibilities:</span></h4> <ul> <li><span data-contrast="auto">Lead multiple client engagements and relationships</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Oversee all aspects of project delivery and administration</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Mentor and guide team members to drive timely completion of high-quality client deliverables</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Cultivate strong client relationships by consistently delivering exceptional service</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Contribute to business development and marketing initiatives to fuel team and company growth </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> </ul> <p><strong><span data-contrast="auto">Client and Project Management:</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto">Facilitate workshops with senior legal and IT stakeholders to understand current state processes and gather future state goals and objectives </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Benchmark eDiscovery processes, technologies, reporting and metrics, cost structures, spend, and team structures against industry best practices </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Identify eDiscovery service providers and available technologies to satisfy client requirements </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Develop and present recommendations and implementation roadmaps to client leadership teams on how to mitigate risk, lower costs, scale, and/or achieve operational efficiencies </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Map current state workflows to new technology-enabled processes and/or integrations to create innovative yet practical solution frameworks </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Create eDiscovery process documentation, workflow diagrams, playbooks, standard operating procedures, roles and responsibilities matrices, checklists, trackers, and other deliverables </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Identify and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Define change management strategies and execute key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Serve as lead project manager for system implementation projects, including creating and maintaining project schedules, managing the project budget and scope, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Serve as the primary point of contact and/or escalation path for our key client contacts, which include eDiscovery managers or directors, senior litigation attorneys, legal technology managers, legal operations leads, and legal IT managers </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> </ul> <p><strong><span data-contrast="auto">People and Team Development:</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto">Cultivate relationships at current clients and mentor junior team members to become trusted advisors and future lead client contacts </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Support quarterly business reviews with key account clients </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Enhance our project delivery methodologies, documentation, training, and tools </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Actively manage, develop, coach and/or mentor junior team members across all facets of project management and client engagement</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Participate in company-wide strategic initiatives </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Volunteer for company-sponsored community enrichment programs </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> </ul> <p><strong><span data-contrast="auto">Business Development:</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto">Participate in business development activities, including qualifying opportunities, creating proposals, leading or supporting new business pitches, and drafting statements of work </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Develop and grow existing relationships with vendors and other partners to expand or create new service offerings </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Attend industry conferences and events to bring fresh ideas and learnings back to broader team and identify new client opportunities </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Contribute to thought leadership pieces (e.g., participate in webinars, draft an article) </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> </ul> <h4><span data-contrast="auto">Experience, Education and Other Qualifications:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></h4> <ul> <li><span data-contrast="auto">10+ years of relevant experience in legal consulting or technology implementation, specifically in a customer facing role advising clients </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Significant experience performing eDiscovery process and/or technology assessments, selecting and implementing eDiscovery platforms, designing eDiscovery team structures and operating models, creating eDiscovery documentation (e.g., playbooks), or advising on best practices </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Hands-on experience implementing Exterro, RelativityOne, Reveal, DISCO, Everlaw, Nuix, OpenText, or other similar systems</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Strong knowledge of common productivity platforms, such as M365 Purview, Google Vault, Slack, and how their data preservation features work</span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Four-year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Demonstrated knowledge of the following areas:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span> <ul> <li><span data-contrast="auto">Electronic Discovery Reference Model (EDRM)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Federal Rules of Civil Procedure (FRCP)</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Industry leading eDiscovery technologies and service providers</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">eDiscovery stakeholders and their typical roles and responsibilities</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Common legal operations and eDiscovery platform integrations</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Information governance and good data hygiene practices</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">IT implementation methodologies and controls</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Managing project budgets, resources, and timelines</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> </li> <li><span data-contrast="auto">Ability to independently managing multiple concurrent engagements and clients </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Excellent communication and storytelling skills (written, via data and deliverables, and verbally) </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Keen attention to detail and capability to prepare polished client deliverables </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Willingness to self-study and learn new concepts or technologies to solve problems </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Aptitude and desire to learn and develop generative or other AI-enabled solutions </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> <li><span data-contrast="auto">Have permanent US work authorization </span><span data-ccp-props="{"201341983":0,"335559739":120,"335559740":276}"> </span></li> </ul><div class="content-conclusion"><p><strong><span class="x_ContentPasted0">About Us:</span></strong></p> <p><span class="x_ContentPasted0">Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.</span></p> <p><em><span class="x_ContentPasted0">Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.</span> </em></p></div>
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