Travel Content & Booking Specialist at Hopesglobalgetaways
United States
<p>Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.</p> <p>Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.</p> <h2>Role Overview</h2> <p>Are you passionate about travel, digital content, and helping others plan incredible vacations? We're expanding our remote team and looking for creative, motivated individuals to join us as Travel Content & Booking Specialist.</p> <p>In this flexible entry-level position, you'll help inspire travelers by sharing destination ideas and travel information while also assisting clients with planning and booking personalized vacations. You'll gain experience creating engaging travel content, coordinating reservations, and delivering outstanding customer service for everything from all-inclusive resorts and cruises to family vacations, romantic getaways, luxury escapes, and international adventures.</p> <p>No previous travel industry experience is required. We provide complete training, ongoing mentorship, and the professional resources needed to help you succeed.</p> <h2>Key Responsibilities</h2> <ul><li>Create and share engaging travel-related content across digital platforms</li><li>Connect with prospective travelers to learn about their vacation interests and goals</li><li>Research destinations, hotels, resorts, cruises, tours, and vacation packages</li><li>Recommend travel experiences that align with each client's preferences and budget</li><li>Coordinate accommodations, transportation, excursions, and other travel services</li><li>Assist clients from their initial inquiry through the reservation process</li><li>Communicate professionally through phone, email, social media, messaging platforms, and virtual meetings</li><li>Work with preferred travel suppliers to confirm bookings and reservation details</li><li>Review itineraries, travel confirmations, and booking information for accuracy</li><li>Maintain organized records of client interactions and travel arrangements</li><li>Stay informed about destination trends, supplier promotions, and new travel opportunities</li><li>Deliver exceptional support before, during, and after each client's trip</li></ul> <h2>Qualifications</h2> <ul><li>Interest in travel, content creation, marketing, customer service, hospitality, or sales</li><li>Strong written, verbal, and digital communication skills</li><li>Comfortable creating online content and engaging with clients through social media</li><li>Excellent organizational and time-management abilities</li><li>Ability to work independently in a remote environment</li><li>Basic computer skills and familiarity with social media platforms</li><li>Detail-oriented with strong critical-thinking abilities</li><li>Positive attitude, professionalism, and willingness to learn</li><li>Must be at least 18 years of age</li><li>Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another approved hiring regions</li></ul> <h2>Training & Development</h2> <p>No prior experience is required. We provide:</p> <ul><li>Comprehensive onboarding and role-specific training</li><li>Ongoing mentorship from experienced travel professionals</li><li>Access to supplier partnerships and professional booking platforms</li><li>Industry certification opportunities</li><li>Continued education on destinations, travel products, and content marketing</li><li>Professional coaching designed to support long-term success</li></ul> <h2>Benefits & Opportunities</h2> <ul><li>100% remote work opportunity</li><li>Flexible full-time or part-time scheduling</li><li>Access to leading travel suppliers and booking technology</li><li>Travel discounts, incentive programs, and exclusive industry perks</li><li>Opportunities to develop travel marketing, content creation, and client consulting skills</li><li>Career advancement into specialized travel and leadership roles</li><li>Supportive virtual team with continuous mentorship and collaboration</li><li>Valuable experience in travel planning, digital marketing, customer engagement, reservations, sales, relationship management, and business development</li></ul>
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