Accounts Receivable Clerk at ICANotes LLC
Mexico
<meta><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.5;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.5;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.5;letter-spacing:0.25px;margin:0px;padding:0px;"><span style="white-space:pre-wrap;">As an Accounts Receivable Clerk at ICANotes, you will be responsible for handling customer</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><span style="white-space:pre-wrap;">billing inquiries via email and phone, collecting and posting customer payments, and updating</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><span style="white-space:pre-wrap;">customer subscription profiles in Zoho.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.5;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.5;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">What you'll do</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Monitor customer ticket queue and respond to customer inquiries via email and phone</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Analyze customer invoices and adjust as needed</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Resolve discrepancies with customer payments and account information</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Assist in the collections process of past due accounts</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Be open to providing feedback around optimizing internal processes</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Protect the organization's value by keeping information confidential</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Update job knowledge by participating in educational opportunities</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.5;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">Qualifications</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Experience in billing or accounts receivable preferred</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Experience working with CRM tools preferred</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Strong analytical skills and attention to detail</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Excellent communication and interpersonal skills</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Proficiency in billing and accounting software</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Problem-solving skills to address and resolve billing discrepancies</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Expertise in auditing and identifying discrepancies in financial records</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Previous experience in a customer service or customer facing role</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Proficient in PC and data entry skills</span></li><li style="margin:4px 0px;font-size:11pt;letter-spacing:0.25px;line-height:1.6;"><span style="white-space:pre-wrap;">Fluent in English</span></li></ul>
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