Director Commercial - Canada at IHG
Canada
CAD 130k - CAD 165k
<p><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">This role is the senior Commercial leader for Canada, accountable for the commercial performance of IHG hotels in the market and representing the function in front of hotels, owners and team members. It leads Commercial Sales and Revenue Management, partnering closely with the Marketing and Distribution teams to drive performance across hotels and channels, deliver outperformance in RGI, and surpass budgets. Works closely with the four pillar functional Directors to optimize opportunities through proactive planning and execution of tactical plans across the region, which ultimately stimulate demand, optimize revenue performance and generate market share for brands/hotels. Drives the Regional Sales team to optimize total account management and next generation sales principals to ultimately increase delivery in sales channels across the region.</span></span></p><p><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;"><strong>Your day to day </strong></span></span></p><ul style="list-style-type: disc;"><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">With accountability across the sales, marketing, revenue management and distribution and relationship marketing functions for on-property sales and marketing teams, this role works closely with the four regional AMER functional leaders to ensure implementation and delivery of top-line revenue initiatives, best practices to hotels and deliver on channel performance and outperformance in RGI. </span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Acts as the senior Commercial leader for Canada, representing IHG’s commercial strategy in front of hotel owners, General Managers and team members, and building the trusted relationships needed to drive performance and protect owner returns across the market.</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Champions the adoption of AI, automation and advanced analytics across sales, marketing, distribution and revenue management to sharpen forecasting, personalize guest and owner engagement, and unlock incremental RGI and commercial efficiency.</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Sets the strategic direction for the Regional Sales team and ensures their annual sales targets are met or exceeded through the driving of the next generation sales principals and total account management delivery. </span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Provides commercial direction to Area / Directors of Sales and Marketing in the development of effective sales and marketing strategies and plans to ensure rate and occupancy objectives are achieved. Keeps abreast of best practices in the region and tailors activities to specific areas/countries</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Works with Regional and Area General Managers, General Managers and Area / Directors of Sales & Marketing to review business projections and develop commercial tactical initiatives which support annual area revenue goals and returns to owners, shareholders and franchisees for new and existing hotels</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Is the brand custodian in the region and is responsible for the representation of all brands in collateral, advertising, promotions and displays. Must ensure that all brand standards and values are maintained at all times, by all stakeholders; Sales & Marketing; the hotels and Franchisees</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Manages the development and pipeline of talent of the on property sales and marketing teams and above property sales teams through the utilization of their individual strengths and abilities and by supporting their ongoing development and career goals</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Is accountable for the on-property delivery of all systems and channel delivery, and works closely with the Director, Marketing Management and Director Hotel and Guest Marketing to ensure objectives and targets are exceeded. </span></span></li></ul><p><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;"><strong>What we need from you</strong></span></span></p><ul style="list-style-type: disc;"><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Bachelor degree or equivalent International degree in Marketing, Business or Commerce; MBA is desirable; Has attended marketing focused workshops facilitated by industry/tertiary providers</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Experience in Sales, Hotel and Brands at a regional level, in a multi-unit management role</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Experience with multi-brand entity</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Geographical/international experience</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Has experience participating in an industry task force</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">International strategic marketing experience</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Demonstrate a strong affinity with technology, data and AI-enabled commercial tools</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Establishes goals and objectives and sets performance targets; Ability to manage multiple tasks</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Deliver presentations with impact; Partnership driven; Thinks globally</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Appreciation of hotel and distribution systems</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Ability to analyze, interpret and extract trends from data; Display an understanding of the markets</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">A strong leader, who can articulate a vision and translate it to reality</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Creates work environment that:</span></span><ul style="list-style-type: circle;"><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Energize, motivate and support employees</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Foster a climate of open communication, trust and respect</span></span></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Encourages team behavior</span></span></li></ul></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;">Direct reports: 3</span></span></li></ul><p><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;"><strong>Travel </strong>– up to 50%</span></span></p><p><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;"><strong>Location </strong>– Remote: Candidate must reside Canada within proximity to a major airport</span></span></p><p><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;"><strong>The salary range for this role is $130,000.00 to $165,000.00 CAD</strong>. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and other benefits to employees. </span></span></p><p><span style="font-family: Arial, sans-serif;"><span style="font-size: 10pt; line-height: 107%;"><strong>#LI-YM1 </strong></span></span></p> <br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? <br><p class="MsoNormal"><b>Who we are</b></p> <p class="MsoNormal"></p> <p class="MsoNormal" style="margin-bottom:0in;">At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.</p> <p class="MsoNormal" style="margin-bottom:0in;"><br/></p> <p class="MsoNormal" style="margin-bottom:0in;">Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.</p> <p class="MsoNormal" style="margin-bottom:0in;"><br/></p> <p class="MsoNormal" style="margin-bottom:0in;">We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.</p> <p class="MsoNormal" style="margin-bottom:0in;"><br/></p> <p class="MsoNormal" style="margin-bottom:0in;">We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.</p> <p class="MsoNormal" style="margin-bottom:0in;"><br/></p> <p class="MsoNormal" style="margin-bottom:0in;">Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p>
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