ICA Team Manager at Lutheran Social Services of WI & Upper MI

United States

Lss Banner [https://www.lsswis.org/wp-content/uploads/sites/2/2025/05/LSS-Brand-Logo-with-Tagline-Black-scaled.png] [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lsswis.org%2Fwp-content%2Fuploads%2Fsites%2F2%2F2026%2F03%2FBest-and-Brightest-Top-101-2025-1MB.png&data=05%7C02%7CShamara.Lockwood%40lsswis.org%7Ced9ee6f50f0e40c7a07d08de787bcbfd%7C9251fe6096b74d06997f25d2c4d484d1%7C0%7C0%7C639080670277046383%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=lsuCl9nWSpUFh9ur8gsXaFyYD349xl9pAxzS%2BRPz8qk%3D&reserved=0] JOIN OUR TEAM AS AN ICA TEAM MANAGER!  Location: Remote | Flexible Schedule Organization: Connections – An IRIS Consultant Agency by Lutheran Social Services of WI & Upper MI Choose to be part of a team grounded in the virtues of being: Humble Hungry People Smart At LSS-Connections, we’re a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability—all while working toward a shared vision. As an ICA Team Manager, you’ll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference. WHAT YOU’LL DO  * Lead and mentor ICA Teams to deliver exceptional service. * Ensure compliance with state ICA contract requirements. * Build community connections and foster cultural competence. * Oversee hiring, training, and development of team members. * Manage budgets and maintain fiscal integrity. * Support outreach strategies and ICA service enhancements. PERKS & BENEFITS  * Flexible Schedule & Remote Work * Robust Benefits Package: * Medical/Dental/Vision * 403B Retirement Plan * Life Insurance & Disability Coverage * Mileage Reimbursement * Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays * Employee Assistance Program * Technology Provided: Laptop, Cell Phone, Printer, Office Supplies QUALIFICATIONS  * Bachelor’s Degree in social work, psychology, human services, or related field (Master’s preferred). * 3+ years experience working with similar populations; supervisory experience strongly preferred. * Valid Driver’s License and satisfactory driving record. * Ability to pass a Caregiver Background Check. * Strong communication and leadership skills. * Proficiency with Microsoft Suite and ability to learn internal systems. PHYSICAL DEMANDS & WORK ENVIRONMENT  * Regularly required to talk or hear; frequently stand, walk, and sit. * Occasionally lift/move up to 10 pounds. * Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment. * Keyboarding required for this position. * Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel. * Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes. * Noise level is usually moderate. TRAVEL  * Ability to travel on day trips up to 50%; occasional overnight travel may be required. READY TO MAKE AN IMPACT?  If you’re a caring person with a passion for serving others, we want you on our team! Apply Today and Help Us Empower Lives! LSS is an Equal Opportunity Employer (EOE).