Account Director at Madison Avenue Worldwide
United States
<h3>Account Director</h3> <h4>At a Glance</h4> <p>Schedule: Monday–Friday, 7:30 AM–4:00 PM CST </p> <p>Location: This is a work-from-home position; up to 25% travel</p> <p>Direct Reports: 2</p> <p>Benefits: PTO, paid holidays, health insurance, 401(k)</p> <h4>About the Role</h4> <p>A small, well-established creative marketing agency is looking for a motivated, client-focused Account Director to take ownership of a portfolio that includes two major client relationships, one of them a Fortune 100 account, while also helping build new business. This is a hands-on leadership role for someone who genuinely enjoys client work — equal parts relationship management and strategic growth.</p> <p>The agency runs on a structured, goals-based operating framework designed to keep teams aligned, accountable, and moving toward clear targets — so you'll always know what success looks like in this role.</p> <h4>What You'll Own</h4> <ul> <li>Act as the day-to-day point of contact and trusted advisor for assigned clients, shaping short- and long-term strategy to meet their goals</li> <li>Lead client meetings and internal status calls; keep projects, timelines, and deliverables on track</li> <li>Build and manage a healthy sales pipeline — prospecting, qualifying leads, pitching, and negotiating profitable, sustainable contracts</li> <li>Prepare estimates, SOWs, invoices, and status reports; track budgets and billable hours across accounts</li> <li>Run regular account reviews to gauge satisfaction, surface upsell opportunities, and get ahead of issues before they grow</li> <li>Maintain relationships with vendors, distributors, and strategic partners, including sourcing and pricing negotiations</li> <li>Report progress against revenue targets and KPIs to leadership</li> <li>Flag process improvements that make the team more efficient and clients happier</li> <li>Keep a pulse on industry trends and competitor moves to bring clients fresh, relevant ideas</li> </ul> <h4>What You Bring</h4> <ul> <li>4+ years of B2B sales and account management experience</li> <li>A track record of growing client relationships and winning new business</li> <li>Comfort managing several projects at once in a fast-moving environment</li> <li>Confidence budgeting, forecasting, and tracking spend against performance metrics</li> <li>Strong presentation, negotiation, and interpersonal skills</li> <li>Solid working knowledge of Microsoft Office (Excel, PowerPoint) and Google Workspace</li> <li>Bachelor's degree in marketing, business, or a related field preferred</li> <li>Willingness to travel up to 25% within the continental U.S.</li> <li>A plus: familiarity with project management or CRM platforms, QuickBooks, or promotional products sales</li> </ul>
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