Medical Billing Associate at MDpanel
Canada
$0.018k - $0.024k
<meta><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="color:rgb(132,63,161);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;">Position Summary: </strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:115%;letter-spacing:0.25px;margin:4px 0px 8pt;padding:0px;"><span style="font-size:11pt;white-space:pre-wrap;">MDpanel is seeking a detail-oriented and proactive Billing Associate to join our Operations team. This role is responsible for reviewing medical-legal reports and supporting documentation, identifying discrepancies, resolving operational issues, and ensuring cases are complete and ready to move through the billing process accurately and timely.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><span style="font-size:11pt;white-space:pre-wrap;">Reporting to the Billing Manager, the Billing Associate works closely with physicians and cross-functional teams to support report quality, manage workflow exceptions, maintain accurate documentation, and ensure consistent processing across billing operations. This position requires strong attention to detail, sound judgment, and the ability to manage multiple priorities while supporting compliance, operational efficiency, and a positive client experience.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="color:rgb(132,63,161);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;">Essential Duties and Responsibilities: </strong></b><span style="color:rgb(132,63,161);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;"> </span></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Review medical-legal reports and supporting documentation to ensure report completeness, accuracy, and readiness for downstream operational workflows.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Identify, investigate, and resolve operational issues that could impact report processing, billing workflows, or timely case completion.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Coordinate with physicians and cross-functional teams to resolve report deficiencies, obtain missing information, and facilitate timely report submission.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Monitor and prioritize work queues to ensure service level agreements (SLAs), regulatory deadlines, internal key performance indicators (KPIs), and departmental priorities are consistently achieved.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Maintain accurate documentation of operational activities, case status, and required follow-up actions.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Escalate workflow issues, system limitations, operational risks, and process exceptions to leadership as appropriate.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Support standardized operational workflows and adhere to established policies, procedures, and best practices.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Adapt to evolving workflows, technology enhancements, and operational priorities as MDpanel continues transitioning to a standardized operating model.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Provide exceptional internal and external customer service through professional, timely, and effective communication.</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Participate in cross-training across billing functions and provide operational coverage based on business needs, staffing requirements, and departmental priorities.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><span style="font-size:11pt;white-space:pre-wrap;">Assist with special projects, workflow improvements, testing, and operational initiatives that support continuous process improvement and organizational objectives.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="color:rgb(132,63,161);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;">Qualifications and Preferred Skills:</strong></b><span style="color:rgb(132,63,161);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;"> </span></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">High school diploma or equivalent required.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Minimum of one (1) year of experience in healthcare administration, medical records, medical billing, workers' compensation, or a related administrative environment.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Strong attention to detail with the ability to identify discrepancies and maintain a high level of accuracy.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Excellent organizational and time management skills with the ability to manage multiple priorities and deadlines.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Strong written, verbal, and interpersonal communication skills.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Proficiency with Microsoft Office and the ability to quickly learn new software applications.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Ability to work independently while collaborating effectively within a team environment.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="color:rgb(132,63,161);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;">Nice to have:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience with workers' compensation and medical-legal report processing.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience reviewing medical documentation or physician reports.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Knowledge of California medical-legal billing requirements and regulatory compliance.</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Experience working with electronic medical records (EMR), billing systems, or document management platforms.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="color:rgb(132,63,161);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;">Work Setting:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Remote work environment</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Must be willing to work occasional weekends and holidays as needed to support business operations</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Available shift options include:</span></li><li style="list-style:none;font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;"><ul data-pattern="discCircleSquare" data-depth="2" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;"><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Monday-Friday | 8:00 AM – 5:00 PM</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Monday-Friday | 2:30 PM – 11:30PM</span></li><li style="margin:3px 0px 8pt;line-height:115%;font-size:11pt;letter-spacing:0.25px;"><span style="white-space:pre-wrap;">Saturday-Sunday | 7:00 AM – 3:30 PM</span></li></ul></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><b><strong style="color:rgb(132,63,161);white-space:pre-wrap;">Additional Information:</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><span style="white-space:pre-wrap;">The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity. </span><i><em style="white-space:pre-wrap;">Please note that we are unable to provide sponsorship assistance currently</em></i><span style="white-space:pre-wrap;">. All applicants must have a valid work authorization for the country in which they are applying.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><span style="white-space:pre-wrap;">Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><span style="white-space:pre-wrap;">MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><span style="white-space:pre-wrap;">We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact hr@mdpanel.com</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;"><span style="white-space:pre-wrap;">#newcampaign</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p>
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