Enterprise Sales at North Coast Medical, Inc.
United States
<p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong>Title</strong><br><span style="font-size: 12.0pt; line-height: 115%;">Enterprise Sales</span></p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong>Reports To</strong><br><span style="font-size: 12.0pt; line-height: 115%;">Chief Revenue Officer</span><br><br></p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"> </p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><span style="font-size: 14.0pt; line-height: 115%;">About North Coast Medical</span></strong></p> <p style="margin: 0in 0in 6pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">North Coast Medical is a family-owned, global leader in the therapy and rehabilitation market. We are committed to innovation, integrity, and delivering high-quality solutions that support healthcare professionals and the patients they serve.</p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><span style="font-size: 14.0pt; line-height: 115%;">Position Summary</span></strong></p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Responsible for developing and implementing strategic initiatives to increase revenue with Enterprise Healthcare customers, including Integrated Delivery Networks (IDNs), multi-clinic healthcare organizations offering physical rehabilitation services, and multi-location skilled nursing organizations. The role combines relationship development, consultative selling, clinical and product education, proactive sales outreach, customer meetings, on-site visits, planning, reporting, and activity documentation. Leverages a strong understanding of rehabilitation workflows and customer needs to support growth of NCM's product, capital equipment logistics, and service programs.</p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"> </p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><span style="font-size: 14.0pt; line-height: 115%;">Essential Functions and Position Responsibilities</span></strong></p> <p style="margin: 3pt 0in 2pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><u><span style="font-size: 10.0pt; line-height: 115%; font-family: Arial, sans-serif;">Inside and Outside Sales</span></u></strong></p> <ul style="margin-top: 0in; margin-bottom: 1.5pt;"> <li style="margin: 0in 0in 1.5pt 0px; text-align: justify; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Drive revenue growth by promoting the company's rehabilitation products and services through a consultative, relationship-based approach.</li> <li style="margin: 0in 0in 1.5pt 0px; text-align: justify; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Cultivate relationships with key enterprise healthcare stakeholders, including C-Suite executives, healthcare administrators, rehabilitation leaders, clinicians, supply chain contacts, and other decision-makers.</li> <li style="margin: 0in 0in 1.5pt 0px; text-align: justify; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Use clinical and rehabilitation knowledge to educate customers, demonstrate product applications, and communicate the company's value proposition.</li> <li style="margin: 0in 0in 1.5pt 0px; text-align: justify; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Identify opportunities for account growth, upselling, cross-selling, and expansion across multi-site healthcare organizations.</li> <li style="margin: 0in 0in 1.5pt 0px; text-align: justify; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Partner with Rehabilitation Directors and clinical leaders to build internal support for purchasing decisions based on clinical fit, service, savings, and customer value.</li> <li style="margin: 0in 0in 1.5pt 0px; text-align: justify; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Assure proper activity documentation in the CRM database.</li> <li style="margin: 0in 0in 1.5pt 0px; text-align: justify; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Coordinate and schedule outside sales activities requiring national travel.</li> </ul> <p style="margin: 3pt 0in 2pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><u><span style="font-size: 10.0pt; line-height: 115%; font-family: Arial, sans-serif;"> </span></u></strong></p> <p style="margin: 3pt 0in 2pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><u><span style="font-size: 10.0pt; line-height: 115%; font-family: Arial, sans-serif;">Strategic Analysis and Planning</span></u></strong></p> <ul style="margin-top: 0in; margin-bottom: 1.5pt;"> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Conduct market research and relationship mapping to identify new Enterprise Healthcare opportunities, with particular focus on rehabilitation and therapy markets.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Analyze industry trends, competitive offerings, customer needs, and clinical workflows to support strategic decision-making.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Develop and execute plans to significantly increase company revenue with existing enterprise customers and targeted new accounts.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Collaborate with cross-functional teams to align customer solutions with company goals and objectives.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Participate in regular communications with company sales executives and contribute clinical and customer insights.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Analyze sales activity, customer feedback, and account opportunities to identify areas for improvement and optimization.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Prepare regular sales reports, pipeline updates, and forecasts for senior management.</li> </ul> <p style="margin: 0in 0in 10pt; text-indent: 0in; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"> </p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><span style="font-size: 14.0pt; line-height: 115%;">Position Requirements & Qualifications</span></strong></p> <p style="margin: 3pt 0in 2pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><u><span style="font-size: 10.0pt; line-height: 115%; font-family: Arial, sans-serif;">Attributes</span></u></strong></p> <ul style="margin-top: 0in; margin-bottom: 1.5pt;"> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">10 years or more of relevant healthcare, rehabilitation, clinical leadership, business development, account management, or sales experience; enterprise or multi-site healthcare experience strongly preferred.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Deep understanding of rehabilitation environments, clinical stakeholders, and the needs of therapy-based healthcare organizations.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Demonstrated success building long-term relationships with physicians, therapists, healthcare administrators, and other referral or purchasing stakeholders.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Experience presenting, educating, or demonstrating rehabilitation products, clinical solutions, or treatment applications to healthcare audiences.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Understanding of Group Purchasing Organizations (GPOs), enterprise procurement, and contracting processes preferred; ability to quickly develop fluency in these areas required.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Ability to navigate complex organizations, influence customer behavior, and build support among clinical and administrative stakeholders.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Excellent communication, negotiation, presentation, and customer education skills.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Highly organized, detail-oriented, and results-driven, with the ability to thrive in a fast-paced, dynamic environment.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Ability to travel nationally as needed.</li> </ul> <p style="margin: 3pt 0in 2pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><u><span style="font-size: 10.0pt; line-height: 115%; font-family: Arial, sans-serif;">Abilities to</span></u></strong></p> <ul style="margin-top: 0in; margin-bottom: 1.5pt;"> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Influence customer behavior through trusted relationships, education, and consultative problem-solving.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Coordinate activities with management, sales, operations, and other departments.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Conduct research and use available data and tools to evaluate market and account opportunities.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Think strategically and develop creative solutions to complex sales and customer challenges.</li> <li style="margin: 0in 0in 1.5pt 0px; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Translate clinical and rehabilitation expertise into compelling business and customer value.</li> </ul> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><span style="font-size: 14.0pt; line-height: 115%;"> </span></strong></p> <p style="margin: 0in 0in 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong><span style="font-size: 14.0pt; line-height: 115%;">Physical Requirements & Work Environment</span></strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;" type="disc"> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Cambria, serif;">This position is primarily remote but may require travel to the Corporate Office when required</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Cambria, serif;">Work involves sedentary to light work in a home office environment</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Cambria, serif;">Frequent computer use including keyboard, mouse, headset, and video conferencing</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Cambria, serif;">Ability to sit for extended periods and perform typical office tasks</li> <li style="line-height: normal; margin-top: 0in; margin-right: 0in; margin-bottom: 10pt; font-size: 11pt; font-family: Cambria, serif;">High-speed internet connection with video conferencing capability and bandwidth for VPN access</li> </ul>
Apply Now