Is the Director of Operations - East position at OpenWorks | Facility Management fully remote?

Yes, this Director of Operations - East position at OpenWorks | Facility Management is fully remote and you can work from anywhere in the world.

Is this a full-time or part-time Director of Operations - East role?

This is a full-time Director of Operations - East position at OpenWorks | Facility Management.

What benefits does OpenWorks | Facility Management offer for this position?

OpenWorks | Facility Management offers the following benefits: Commuter Benefits.

How do I apply for the Director of Operations - East position at OpenWorks | Facility Management?

You can apply for this Director of Operations - East position by clicking the "Apply Now" button on this page, which will take you to OpenWorks | Facility Management's application portal.

Director of Operations - East at OpenWorks | Facility Management

Worldwide

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Remote Opportunity

Director of Operations - East

Join OpenWorks | Facility Management as a senior professional working remotely from Worldwide. Explore the role, benefits, and apply in one place.

Director of Operations - East

OpenWorks | Facility Management

Full Time

4 weeks ago

About the Role At OpenWorks, our Director of Operations plays a critical leadership role in driving operational excellence across a multi-state region.

Worldwide

Operations

Senior

Operations Leadership

Team Management

Strategic Planning

+5 more

Job Description

About the Role

At OpenWorks, our Director of Operations plays a critical leadership role in driving operational excellence across a multi-state region. You'll lead a team of Operations Managers, partner cross-functionally with Sales, Customer Experience, Provider Growth, and Finance, and ensure exceptional service delivery for our customers while supporting profitable growth.

We're looking for a strategic, people-first leader who thrives on coaching others, solving complex operational challenges, and using data to drive continuous improvement. If you're passionate about building high-performing teams and creating scalable operational success, we'd love to meet you.

What You'll Do

Lead and develop a team of Operations Managers while driving accountability and performance across multiple territories.
Own regional operational performance, including customer retention, territory growth, provider performance, and operational KPIs.
Develop and execute regional operational strategies, priorities, and performance initiatives aligned with company objectives.
Build strong partnerships with Sales, Customer Experience, Finance, and Provider Growth to drive business results and elevate the customer experience.
Analyze business performance data to identify opportunities, mitigate risks, and implement continuous improvements.
Lead strategic initiatives, business reviews, customer escalations, and operational planning that drive long-term success.
Champion operational consistency, scalable processes, and leadership development across your region.

What You Bring

7+ years of operations leadership experience in a service-based or multi-site environment.
3+ years leading leaders, with a track record of coaching high-performing management teams.
Experience driving operational performance through data, KPIs, and process improvement.
Experience developing and executing regional operational strategies that deliver measurable business results.
Strong business acumen with the ability to balance customer experience, operational execution, and business results.
Excellent communication and collaboration skills with the ability to influence across all levels of the organization.

Why OpenWorks?

Lead a high-impact region where your leadership directly influences operational performance, customer satisfaction, and business growth.
Join a collaborative leadership team that values continuous improvement, accountability, and developing people.
Contribute to projects and initiatives that directly shape our company's success
Collaborate with diverse teams and stakeholders across the organization
Competitive compensation, benefits, and the opportunity to grow your career in a forward-thinking and inclusive Environment

Benefits

Commuter Benefits

Skills

Operations Leadership

Team Management

Strategic Planning

Data Analysis

KPI Management

Cross-functional Collaboration

Customer Retention

Performance management

Ready to Apply?

Join OpenWorks | Facility Management today

Posted 4 weeks ago

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