Service Product Specialist at PartsSource

Worldwide

$60k - $110k

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems. Service Product Specialist Location Preferences: Remote About Remi Remi, a division of PartsSource, is a leading provider of equipment maintenance managed services for higher education, healthcare, government, and commercial organizations nationwide. Remi’s solution reduces a client’s cost of maintaining equipment while delivering improved equipment performance, reduced equipment downtime, and enhanced customer satisfaction. Remi team members are deeply committed to transforming mission-critical operations. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems. About the Job Opportunity The Service Product Specialist is a high-impact, quota-carrying role focused on new customer acquisition across the acute healthcare market. You will identify, pursue, and close new business with hospitals of 400 beds or fewer, engaging executive and clinical decision-makers to deliver measurable value. This role plays a critical part in expanding Remi’s market presence and advancing our mission to improve healthcare equipment performance nationwide. What You’ll Do New Business Development & Territory Expansion Prospect, qualify, and secure new acute care customers within an assigned Mid-Atlantic territory. Drive significant outbound activity, including cold calling, discovery meetings, and sales presentations. Meet or exceed performance targets, including contract submissions, presentations, and pipeline growth. Negotiate and close new contracts that support long-term revenue and market expansion. Solution-Oriented, Value-Based Selling Develop deep knowledge of Remi’s equipment service solutions and their operational and financial impact. Conduct needs assessments to align solutions with hospital goals for cost reduction and uptime. Present Remi’s value proposition to imaging leaders, supply chain, finance, and executive stakeholders. Partner with Product, Marketing, and Operations to deliver tailored customer solutions. Market Intelligence & Sales Execution Analyze market trends and competitive activity to inform territory strategy. Maintain accurate pipeline management, activity tracking, and forecasting in Salesforce. Build structured territory and account plans to drive consistent growth. Use data to prioritize opportunities and improve sales effectiveness. What You’ll Bring 3+ years of experience in healthcare equipment or service-based sales (acute care preferred). Proven success in new business development and consistently exceeding sales targets. Experience negotiating and closing complex contracts with hospital stakeholders. Strong understanding of hospital operations, imaging, supply chain, and finance functions. Proficiency with Salesforce or similar CRM platforms. Bachelor’s degree preferred or equivalent relevant experience. Who We Want to Meet Act Like an Owner: You demonstrate Results Driven behavior by owning your pipeline and delivering consistent new business outcomes. Serve with Purpose: You practice Customer Centric selling by deeply understanding hospital challenges and aligning solutions to real needs. Adapt to Thrive: You show Managing Ambiguity by staying productive in fast-moving, competitive sales environments. Collaborate to Win: You leverage Influence & Communication to align internal teams and inspire confidence with executive buyers. Challenge the Status Quo: You apply Data-Informed Decision Making to refine strategies and improve sales performance. This role offers a base salary range of $60,000 -$70,000 annually. In addition, this position is eligible for variable compensation with on-target earnings (OTE) of $100,000 – $110,000 annually. On-target earnings reflect expected total compensation for meeting established performance goals. The commission plan is uncapped. The compensation ranges listed represent the company’s good-faith estimate of the pay range for this role at the time of posting. Actual compensation will be determined based on experience, performance, and geographic location. This position is also eligible to participate in our long-term incentive program, which may include equity awards, subject to the terms and conditions of the applicable plan documents. We offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k), paid time off, and other employee benefits. Benefits & Perks Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) Career and professional development through training, coaching and new experiences. Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. Inclusive and diverse community of passionate professionals learning and growing together. Interested? We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit. About PartsSource Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on. In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry. Read more about us here: · PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024 · PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025 · PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025 · PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025 · WSJ: Bain Capital Private Equity Scoops Up PartsSource EEO PartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Legal authorization to work in the U.S. is required.