Revenue Operations Manager at PDW
United States
$111k - $145k
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">Now, we’re entering a new phase of growth and are looking for a Revenue Operations Manager to run core commercial operations across bookings, revenue support, reporting, and product administration. Reporting to the Director of Revenue Operations, this hands-on individual contributor will ensure critical processes are accurate, timely, scalable, and supported by reliable data.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">The role partners with Sales, Finance, Product, Manufacturing, Customer Success, and business systems teams to translate business needs into clear workflows, resolve operational exceptions, and improve how work moves across functions.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">What You’ll Do </strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Support weekly pipeline and forecast reviews by monitoring sales opportunities for hygiene, stage progression, forecast risk, and policy adherence.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Be the first line quote approver reviewing submissions for accuracy, pricing, terms, delivery, and contracting. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Run the day to day bookings process by reviewing opportunity, contract, purchase order, product, pricing, approval, and close date data against established booking criteria.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Partner with Sales and Finance to resolve booking and revenue data exceptions, complete required documentation, and maintain accurate reporting.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Track dependencies across the booking to revenue lifecycle and coordinate follow up with Sales, Finance, Manufacturing, Product, Customer Success, and other process owners.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Gather business requirements and translate them into scalable processes, system requirements, testing plans, and user enablement.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Lead new SKU development and deployment by coordinating product, pricing, marketing, finance, operational requirements, approvals, and launch readiness.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Create and coordinate product and price book setup in Salesforce and NetSuite, then validate quoting, booking, reporting, revenue, and manufacturing workflows before release.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Use Salesforce, Excel, and Power BI to reconcile data, analyze exceptions, support updates, and produce reliable operational reporting.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Document procedures, controls, ownership, decision rules, and escalation paths, then partner with Salesforce administrators and other system owners to reduce manual effort, eliminate recurring failure points, and implement sustainable improvements.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;"> </strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">Requirements </strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">4+ years of experience in Revenue Operations, Sales Operations, Deal Desk, Finance Operations, Business Operations, or a related commercial operations role.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Demonstrated experience independently running recurring processes with fixed deadlines, multiple data sources, and cross functional dependencies.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Strong proficiency in Salesforce and Excel.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience translating business requirements into defined workflows, documentation, and scalable operating procedures.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Strong analytical, project management, and follow through skills, including the ability to coordinate stakeholders who do not report to the role.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">High attention to detail, sound judgment, and clear communication when handling bookings, revenue, contracts, and other sensitive information.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Must be eligible to obtain and maintain a U.S. Secret security clearance or higher, as required.</span><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;"> </span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">Preferred</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience supporting a senior sales organization, including forecasting, quoting, and day to day systems support based in Salesforce. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Product or SKU lifecycle management, price book administration, product master data, or product launches across multiple systems.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Revenue recognition support, billing, order management, or month end and quarter end close processes.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience in manufacturing, defense, aerospace, government contracting, or another regulated industry.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience with NetSuite or another ERP, Power BI, Jira, Slack, HubSpot, Boomi, or related business systems.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience improving controls and reducing manual effort across a growing commercial organization.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="color:black;font-size:11pt;white-space:pre-wrap;">Physical Requirements</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit, stand, bend, reach, and move about regularly throughout the day and lift/carry up to 50 pounds. Must have manual dexterity to operate standard office equipment such as computers, printers, and phones. Must be physically capable of walking between the office and production</span><span style="color:black;font-size:11pt;white-space:pre-wrap;"> areas and attending events or meetings off-site as needed.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="color:black;font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="color:black;font-size:11pt;white-space:pre-wrap;">Work Environment</strong></b><br><span style="font-size:11pt;white-space:pre-wrap;">This position typically operates in an office setting and manufacturing environment. This role requires use of standard office equipment and will require occasional travel to customer locations or facilities. This position may have exposure to outdoor weather conditions, noise, and non-climate-controlled environments. May require the use of personal protective equipment (PPE) depending on the environment. This is a fast-paced work environment and requires cross departmental collaboration with independent and team-based responsibilities. </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;"> </strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">Benefits</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">PDW values our team, and we offer a compensation package reflective of your experience and capabilities. Benefits include: </span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Safe Harbor 401(K) with company match. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Paid Parental Leave.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">A work environment that encourages teamwork and innovation.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">On-site gym at our Huntsville, AL and Denver, CO locations. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Employer provided life insurance. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Robust Employee Assistant Program (EAP). </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Competitive salary, generous paid time off (PTO), and flexible leave options. </span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">EEO Statement</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">PDW is an equal opportunity employer that upholds all federal and state non-discrimination laws. We ensure a fair and unbiased evaluation for employment for all qualified candidates regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, medical condition, disability, genetic information, veteran status, or any other characteristic protected by law. </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">This position will have an annual salary and benefits. The salary range provided is a guideline rather than a fixed limit. Individual pay is determined by factors including geography, job-related skills, experience, and relevant education or training.</span></p></body></div>
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